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RENOSY by Renters Warehouse Minneapolis
- Property Management
- Minneapolis, MN
About this business
Location details
3701 Wayzata Blvd, Suite 500, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very disappointing experience with this rental company. Communication was essentially nonexistent from start to finish, which made everything more stressful than it needed to be. One of the most concerning issues was that the homeowner somehow ended up with my personal phone number and would text me directly about things like her personal mail. That felt completely inappropriate and unprofessional. Maintenance was also handled poorly. Repairs were nothing more than quick “band-aid” fixes that never actually resolved ... read more
Business response:
********, the experience you described sounds incredibly frustrating, especially dealing with poor communication, maintenance concerns, and feeling like boundaries werent respected. Thats not the level of service we want anyone to have. Wed like to take a closer look at what happened and see where we can help. Please give us a call at ************** so we can assist further.
Wish I could give 0 stars or even negative. Worst rental company ever! Our neighbor harassed us for an entire year and they’re making us move out. All of the other neighbors love us and we grew very close to them. It cost me a ton of money to move in just to live here for a year. We paid our rent on time and took very good care of the property, yet they’re ready to ruin our lives for no reason. They never answer when you need something fixed. Two of my neighbors have had a broken garage for over a year and no one will come f... read more
Business response:
**** were sorry to see how strongly you feel about your experience. We take concerns around communication, maintenance, and resident interactions seriously, and we want to make sure any situation like this is properly reviewed. At this time, we have not been able to locate an account under the name or information provided, which limits our ability to look into the details youve mentioned. If you are a current or former resident, we would genuinely like the opportunity to understand what occurred and review your concerns dire... read more
I had a great experience with Renter's Warehouse for getting a tenant placed and managed. The issues started when my tenant moved out and the Turns/ Maintenance department came into the picture. The Turns team first reached out one day after my tenant moved out. I asked for more details on the process since this was my first time having a tenant move out with Renter's Warehouse. I had to follow up 6 days later after not hearing back, and instead of giving me any info on the process, they just told me they didn't know where m... read more
Leaving this review as a homeowner. Short version is working with them had been extremely costly and borderline fraudulent. Here's some examples from just my most recent transaction -- a tenant broke their lease and moved out early. I have a tenant placement warranty yet they still are charging me the one month tenant placement fee, and mysteriously threw an extra thousand dollars into the cost of the placement fee. They charged me the full cost of maintenance and turning the property, not taking any money out of the previou... read more
If I could leave zero stars I would. Filled out an application. They gladly took my $25. I took a hit in my credit report. Despite having no criminal record, an above 700 credit score, and proof of income, and being retired at age 55. I never heard back from the agent. After contacting her she told me it’s the owner’s decision and her only means of contacting the owners is via email. Over a month later and the place still sits empty. Makes me wonder who they sold my personal information to? Stay away from this company. You h... read more
I’ve worked with seven different property management companies in my life — and not one of them even comes close to how poorly this one operates. Not to mention the unapologetic breaches of contract throughout the term of the lease from both them and the landlord. -Communication is abysmal. You’ll send three, four, sometimes five emails just to get a single sentence back — usually days or weeks later, if at all. -Our landlord flat-out told us multiple times that he regrets ever signing with them. -Contractors refused to retu... read more
Business response:
Hi ******, were sorry to hear that your experience hasnt met your expectations. We want to assure you that our records show communication regarding maintenance was consistent and timely. For example, a refrigerator repair request was submitted on July 1 and completed by the homeowners chosen vendor on July 3.Our records also indicate that you moved out on August 31, 2025, and that your security deposit dispute has been forwarded to the homeowner for review. Weve followed up with them for a response and will notify you as soo... read more
This has been by far my worst moving experience. Rented a place with leasing agent Ted ****** and Owner Tayrn *****in Richfield Mn. Upon the walk through, we pointed out very many issues that needed to be replaced. With the thought things would be fixed prior to move in or in a timely manner. Safety concerns such as doors not locking, screens being torn, egress windows not opening and the list goes on. We have been in the property for 3 weeks now and still nothing is fixed. Every day, there has been an issue with this home. ... read more
Business response:
Hi *******,Were very sorry to hear about your experience and the concerns youve shared. That is absolutely not the standard we aim to uphold.As of 9/26, a member of our Lease Modifications and Renewals team spoke with you by phone and followed up via email to request the city inspectors contact information so we can obtain the report and ensure any safety-related maintenance items are addressed promptly. We also advised that we would reach out to the homeowner directly regarding your lease concerns.At this time, our office h... read more
This is the worst company I have ever dealt with. They do not fix ANYTHING in a timely manner! We have been without a working washing machine since 7-12-25. It is not 8-29. All we get is "we're waiting to hear from the owner, vender, ect". This is not okay. I have lived in this apartment for 10 years and have never had such poor management before! They need negative stars. And this is only 1 issue about them.
Business response:
*******, thank you for bringing this to our attention. We sincerely apologize for the delay in resolving your washing machine issue. Its absolutely understandable that this has caused frustration. While we do rely on owner authorization for certain repairs, we never want that process to come at the expense of your comfort. Please call our office at ************** so we can take a closer look at your situation and work toward a resolution.
Poor A/c operation. It's Ben 2 days no one has arrived to repair. The contract through docusign is fraud.The contract I signed and took pictures of on my phone is not the same contract that saved on my laptop period
Frequently asked questions about RENOSY by Renters Warehouse Minneapolis
How is RENOSY by Renters Warehouse Minneapolis rated?
RENOSY by Renters Warehouse Minneapolis has a 4 star rating with 2,656 reviews.
When is RENOSY by Renters Warehouse Minneapolis open?
RENOSY by Renters Warehouse Minneapolis is closed now. It will open on Monday at 9:00 a.m.