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RENOSY by Renters Warehouse Minneapolis
- Property Management
- Minneapolis, MN
About this business
Location details
3701 Wayzata Blvd, Suite 500, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Justin ***** did a great job with the property we rented. He gave us all the right info, double checked if everything worked in the house before moving in and was quick to respond with any questions we had . Happy customers.
Business response:
******, we are so happy to hear you are happy with our services! We love what we do and getting word that we are exactly what you were looking for makes us beyond excited. Our goal is to make your rental experience as worry-free as possible. Thank you for letting us know ****** is hitting the *****
Excellent presentation of house and was able to answer all of our questions
Business response:
Thank you for the rating our services, *******. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. If you require assistance in the future, please do not hesitate to contact us at ************.
I’m beyond the frustration point with this company. My AC was out for 11 DAYS! That in itself is worthy of a separate 1 star review, but this review is regarding the follow up on that maintenance ticket. I was told that I would receive a rent credit due to the AC being out, but it’s the end of the month and the credit is not there. I’ve been calling for two days, I call one line and get transferred to maintenance who then tells me I have to call the main line, but the main line just leads me back into the same automated syst... read more
Business response:
*****, we're sincerely sorry for the frustration you've experienced. We understand how disruptive it was to be without air conditioning, and we also recognize how disappointing it was to have to repeatedly follow up regarding the rent credit. We're pleased to share that the homeowner approved a rent credit of $614.16 on August 3, and that credit is now reflected on your account. We also appreciate you bringing your experience to our attention. During this time, we were navigating a system transition that created additional c... read more
This company is a joke. They exist just to collect application fees. Their website is not accurate. They have taken multiple fees from me and that is illegal in the state of Wisconsin.
Overall, my experience was marked by poor communication, weak leasing performance, questionable handling of my property, and an overall lack of professionalism. I cannot recommend Renters warehouse Alabama based on my experience.
Business response:
*****, we're sorry to hear you were dissatisfied with your experience. Our records reflect ongoing communication throughout the marketing period, including leasing updates, applicant activity, market feedback, and pricing discussions as we worked to secure a qualified tenant for the property. While we understand you were ultimately disappointed with the results, we appreciate your feedback and wish you the best moving forward.
I’ve been dealing with Renters Warehouse for approximately 2 months. The first day I got my keys my refrigerator was broken and was not replaced for 3 weeks. How inhumane to make a person live in a home without a place to store food. My washer and dryer were also not connected from day one. It took them 3 weeks and 4 vendors to resolve that as well. Now 3 weeks later and the dryer is broken and it’s already taken them a full week to even respond to the maintenance order and it’s going to take another week to get a replacemen... read more
Business response:
Hi *******, were sorry to hear about your experience and understand how frustrating this has been. We worked to address the refrigerator and washer/dryer issues as quickly as possible, including coordinating multiple vendors and ultimately replacing the fridge. We also applied a $700 rent credit to help offset the inconvenience.Regarding the billing concern, no additional rent was owed, and the account was corrected once identified. We understand how concerning those notices can be and appreciate you bringing it to our atten... read more
I had a very disappointing experience with this rental company. Communication was essentially nonexistent from start to finish, which made everything more stressful than it needed to be. One of the most concerning issues was that the homeowner somehow ended up with my personal phone number and would text me directly about things like her personal mail. That felt completely inappropriate and unprofessional. Maintenance was also handled poorly. Repairs were nothing more than quick “band-aid” fixes that never actually resolved ... read more
Business response:
********, the experience you described sounds incredibly frustrating, especially dealing with poor communication, maintenance concerns, and feeling like boundaries werent respected. Thats not the level of service we want anyone to have. Wed like to take a closer look at what happened and see where we can help. Please give us a call at ************** so we can assist further.
Wish I could give 0 stars or even negative. Worst rental company ever! Our neighbor harassed us for an entire year and they’re making us move out. All of the other neighbors love us and we grew very close to them. It cost me a ton of money to move in just to live here for a year. We paid our rent on time and took very good care of the property, yet they’re ready to ruin our lives for no reason. They never answer when you need something fixed. Two of my neighbors have had a broken garage for over a year and no one will come f... read more
Business response:
**** were sorry to see how strongly you feel about your experience. We take concerns around communication, maintenance, and resident interactions seriously, and we want to make sure any situation like this is properly reviewed. At this time, we have not been able to locate an account under the name or information provided, which limits our ability to look into the details youve mentioned. If you are a current or former resident, we would genuinely like the opportunity to understand what occurred and review your concerns dire... read more
I had a great experience with Renter's Warehouse for getting a tenant placed and managed. The issues started when my tenant moved out and the Turns/ Maintenance department came into the picture. The Turns team first reached out one day after my tenant moved out. I asked for more details on the process since this was my first time having a tenant move out with Renter's Warehouse. I had to follow up 6 days later after not hearing back, and instead of giving me any info on the process, they just told me they didn't know where m... read more
Frequently asked questions about RENOSY by Renters Warehouse Minneapolis
How is RENOSY by Renters Warehouse Minneapolis rated?
RENOSY by Renters Warehouse Minneapolis has a 4.1 star rating with 2,745 reviews.
When is RENOSY by Renters Warehouse Minneapolis open?
RENOSY by Renters Warehouse Minneapolis is closed now. It will open at 9:00 a.m.