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3701 Wayzata Blvd, Suite 500, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wow ! **** *was one the the nicest and patient customer rep, to talk with. She helped to get the information needed. also help with my informing me of the merger with renters warehouse with Renosy.thanks again ****. I have been using renters warehouse since 2011. Keep up the good work and great customer service.
They seem to reassure owners and rental with things that can easily be communicated. I was impressed.
Business response:
**** thank you for your review. Clear and timely communication can make a big difference, and were glad your experience reflected that. We appreciate you taking the time to share your feedback and thank you for choosing RENOSY by Renters Warehouse.
DANIEL ********got my work order for my a/c jumped on immediately. The recent storms tripped our unit and it got up to 90 degrees. Thanks Daniel
Business response:
*****, thank you for taking the time to share your experience. We know A/C issues can become urgent very quickly, especially during the summer and after severe weather. We're glad ****** acted quickly to help get your work order moving and assist with the issue. We'll be sure to share your kind words with him. Thank you for choosing RENOSY by Renters Warehouse.
Issue was fixed fast and they did a great job
Business response:
*****, thank you for taking the time to leave a review. Were glad to hear your issue was resolved quickly and that our team was able to get things taken care of for you. We appreciate your kind words and thank you for choosing RENOSY by Renters Warehouse.
I needed to combine my rent (which was always on automatic payment) with my monthly pet payment so I didn’t have to make separate payments each month. All it took was one call to the office. ***** answered and was sweet and helpful from start to finish. It was something I could do myself on the portal but it wasn’t the most user friendly thing to locate so that I could do that. ***** helped me locate it ?????? helped me check the dates so that I wouldn’t end up paying an additional month at lease-end and need a refund. SO he... read more
Business response:
**, thank you for such a thoughtful review. We know even small account changes can feel overwhelming when you're trying to make sure everything is set up correctly. It's wonderful to hear ***** took the time to walk through the process with you, answer your questions, and make sure everything was completed properly before ending the call. Providing patient, personalized support is what great customer service is all about, and we're glad she was able to help. Thank you for choosing RENOSY by Renters Warehouse.
***** was very patient in assisting me. He show me a lot I did not know. I give him a 100/100
Business response:
********, thank you for taking the time to share your experience. We're so glad our team member was able to patiently guide you through the process and help you learn something new along the way. A 100/100 rating is certainly high praise, and we'll be sure to share your feedback with the team. Thank you for choosing RENOSY by Renters Warehouse.
I've been a property owner client of Renterswarehouse for over eight (8) years. Abby's recent customer service was outstanding! She researched and figured out the entire issue I was having and corrected it in an extremely patient manner. Great customer service from Abby! Sincerely, **** * Property Owner
Business response:
****, thank you for your continued trust over the past eight years. Long-term relationships with our property owners are something we value tremendously, and we're grateful for the opportunity to support you. We're delighted to hear **** was able to take the time to research the issue, find a solution, and see it through to resolution. Providing patient, thorough service is exactly the kind of experience we strive to deliver. We'll be sure to share your kind words with her. Thank you for choosing RENOSY by Renters Warehouse.
I just spoke with Abby who was incredibly patient and answered all of my questions clearly. I felt much better after speaking with Abby and it was a very efficient phone call. She is great.
Business response:
******, thank you for taking the time to share your experience. We're so glad **** was able to answer your questions, provide clarity, and leave you feeling more confident after your conversation. Taking the time to listen and make sure concerns are fully addressed is something she does exceptionally well. We'll be sure to share your kind words with her. Thank you for choosing RENOSY by Renters Warehouse.
I spoke to **** from renters warehouse this morning about my lease agreement and he helped me with any questions or concerns. I had he’s excellent at his job. Well customer knowledgeable and I appreciate for his work. Thank you
RENOSY by Renters Warehouse Minneapolis has a 4.1 star rating with 2,692 reviews.
RENOSY by Renters Warehouse Minneapolis is open now. It will close at 6:00 p.m.