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RENOSY by Renters Warehouse Minneapolis
- Property Management
- Minneapolis, MN
About this business
Location details
3701 Wayzata Blvd, Suite 500, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked with Dru ******from Renters Warehouse to resolve an issue with my homeowner portal, which was not functioning properly. He quickly identified the problem and fixed it efficiently, minimizing any disruption on my end. In addition to resolving the issue, he also provided helpful guidance on how to keep my account active and avoid similar problems in the future. I truly appreciate his prompt service, professionalism, and valuable suggestions.
Business response:
********, Im glad Dru was able to quickly identify the issue with your homeowner portal and get it resolved without causing disruption. Taking the time to also walk you through how to avoid similar issues in the future makes a big difference. Thank you for sharing your experience.
My kids said we better write a review for Catherine ******** at Renters Warehouse tonight. I thought they suggested that because Catherine coordinated repairs and took ALL the work off my plate. Or, maybe it was because she answered every accounting and finance question I had last week. Or, more likely because she and her team turned these expensive migraines (back when I tried to manage them) into profitable investments full of happy tenants ever since she and her team took over. However, my kids said the reason THEY want m... read more
Business response:
***, this is great to read. It sounds like ********* and her team have taken a lot off your plate, from handling repairs to walking through the financial side, and made the entire experience feel much more manageable. Hearing that its even given you more time with your kids says a lot about the impact theyve had. We truly appreciate you taking the time to share this and will make sure it gets back to her and the team.
The customer service was so quick and I was glad that my requests were swiftly understood and processed. Abby Herrero specifically was great to work with. She saved me time and stress, as well as helped me accomplish what I needed to. Very thankful!
Business response:
*******, its great to hear everything was handled quickly and that your requests were clearly understood right away. Saving time and reducing stress really makes a difference, and it sounds like **** delivered on both. We appreciate you taking the time to share your experience.
I have recently run into a financial hardship due to fighting cancer. I couldn't pay April rent. Dru was so kind and understanding, we worked through it and I'll be able to pay by the end of the month. He managed to make sure I didn't get evicted. The kindness he showed was so gratefully appreciated!
Business response:
*******, thank you for taking the time to share something so personal. Im really glad *** was able to approach this with the care and understanding you needed during such a difficult time. Situations like that require more than just problem solving, and its clear he made sure you were supported. Were wishing you the very best and will be sure he sees this.
I experienced great client service as an owner of a property owner through Renters Warehouse. I had a specific request that was handled by Dru ******, Client Services. Dru took time to make a correction to my portal access and also processed a tenant credit which required support from the accounting department to ensure all was managed correctly. Dru was efficient and responsive to my needs. I truly appreciated his willingness to ensure all of my requests were fully resolved.
Business response:
*******, its great to hear *** was able to take the time to fully work through your request and make sure everything was handled correctly, especially with the coordination needed on the accounting side. That kind of follow through and attention to detail really matters as a property owner. Thank you for taking the time to share your experience.
Cat provided excellent customer service by answering my questions and immediately emailing me my requested documents.
Business response:
Its great to hear Cat was able to answer your questions and get those documents over to you right away. That kind of responsiveness makes things much easier when youre trying to get what you need quickly. Well be sure to share this with her.
Great customer service from start to finish provided by Abby!!
Business response:
*****, its great to hear **** provided strong customer service from start to finish. Having that level of consistency throughout the entire experience really stands out. Thank you for taking the time to share your experience.
Abby ******* was such a great help today when I called to see if I could get a couple of end-of-year tax docs for the person who manages my income taxes. This is the first year I have rented my house and, having heard so many horror stories about renting properties, I was most anxious! The employees at Renters Warehouse have completely reversed that situation. Abby is the perfect example of an ambassador for Renters Warehouse. She treated me like a friend, understood my needs and efficiently found my documents and emailed th... read more
Business response:
****, thank you for taking the time to share your experience. Going into your first year renting out your home can feel overwhelming, especially when youve heard all the horror stories, so its great to hear **** was able to turn that stress into something easy and reassuring. The way you described her kindness and efficiency really says a lot about the experience she created for you.
I had a very positive experience with Renter’s Warehouse customer support from Rhino. My issue was resolved efficiently, and the process was clearly explained from start to finish. Communication through both phone and email was smooth and timely, which made everything easy to follow. I appreciated the knowledgeable and organized approach taken to resolve my case. Thank you for the support.
Business response:
****, thank you for such a thoughtful review. It means a lot to hear that Rhino not only resolved your issue but made the process clear and easy to follow along the way. Good communication can change the entire experience, and were glad everything felt smooth from start to finish.
Frequently asked questions about RENOSY by Renters Warehouse Minneapolis
How is RENOSY by Renters Warehouse Minneapolis rated?
RENOSY by Renters Warehouse Minneapolis has a 4 star rating with 2,654 reviews.
When is RENOSY by Renters Warehouse Minneapolis open?
RENOSY by Renters Warehouse Minneapolis is closed now. It will open at 9:00 a.m.