Renters Warehouse | Property Management at 1354 Kempsville Road -102 - Chesapeake VA - Reviews - Photos - Phone Number

Renters Warehouse

54 reviews
(Property Management)
 1354 Kempsville Road -102, Chesapeake, VA 23320US

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(757) 272-1616

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5on BirdEye, Mar 08, 2018
Alex D. is a superstar! He was patient, knowledgeable and professional. This is the kind of person you want working for you, he went above and beyond his duties, walked me through the process and communicated with me through out. I have the up most confidence that RW was the right decision. more »
Business Response:
Thank you Yasmin! Alex truly is a superstar. We are lucky to have him and I am happy to hear that you are satisfied with his performance.
5on BBB, Feb 07, 2018
Ben ***** was very professional and accommodating. He was always quick to respond which was crucial in my time crunch. more »
Business Response:
Thank you for the kind words. Ben is one our very best and I am happy to hear he met expectations!
5on BBB, Feb 04, 2018
Had an amazing experience working with Alex at Renters Warehouse Chesapeake! Made a chaotic move seamless and went above and beyond to accommodate our needs. Alex truly provides 10 star customer service!! Best moving experience I've had over the course of countless Navy moves. more »
Business Response:
Mr. *** Thank you for the fantastic feedback! Alex is a rising star in this business and I am happy to hear you are satisfied with his performance!
5on BBB, Jan 16, 2018
If you own rental property and you're looking for a terrific property management company to manage your property - I highly recommend you consider Renter's Warehouse of Virginia Beach. Choosing Renter's Warehouse to management my rental properties has been one of the best decisions I've ever made. This is a fantastic organization and their staff is simply the BEST! My Real Estate Adviser Mr. Alex ****** assisted by Ms. Amy ******** are highly qualified and are dedicated to providing truly outstanding customer service. Both have gone out of their way to assist me in every facet of getting my property rented and ensuring we're getting quality renters. I really appreciate all their hard work. more »
Business Response:
Thank you for your kind and uplifting words Mr. *** Alex, Amy and the entire staff work very hard to make this a great experience for our Landlords as well as our Tenants. I appreciate you taking the time to let us know how your experience was so far.
5on Facebook, Jan 04, 2018
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5on BBB, Dec 11, 2017
Angelique ****** and RW team helped us throughout the process. We're professional and realistic of renting house out. Got someone in the home in a timely manner. more »
Business Response:
Thank you Mark! I really appreciate the feedback. Angelique and my entire staff work hard to provide great customer service along with a great product.
5on BirdEye, Dec 05, 2017
Angelique Bolton of Renters Warehouse was a super professional and a pleasure to work with. She's very knowledgeable, courteous, prompt, and made me feel very comfortable throughout the renting process. Thanks so much for your part in my moving to a new Townhome.

Dave Stanley
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Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here, Thank you.
5on BirdEye, Nov 22, 2017
Sam was very courteous and professional. He addressed all my questions and concerns with a solution or directions in which to take to get my issues resolved. He is a great listener and very easy to talk to. Awesome Job!! Keep up the good work! Way to go renters warehouse more »
Business Response:
This is great! Sam does a great job for us and I am happy you are satisfied with your experience. I appreciate you for taking the time to let us know how the staff is performing.
5on BirdEye, Oct 13, 2017
Renters Warehouse was able to find a quality tenant in less than a month. I am very pleased with the quality and professionalism of Renters Warehouse. more »
Business Response:
Thank you Sean! The positive feedback on our staff and processes means a lot to this hard working group. We certainly appreciate your business!
4on BirdEye, Sep 27, 2017
Ben and the team at Renter's Warehouse are great to work with. We were not satisfied with our other management company and we are so glad we switched. Looking forward to a long and successful relationship. more »
Business Response:
Hi Debra. Thank you for taking the time to give Ben a solid review. Ben and our entire staff work tirelessly to ensure a good experience for everyone that makes Rent Estate what is is! I am glad you found our service of value.
5on BirdEye, Sep 25, 2017
Ben and the entire Renters Warehouse team has been great. They found the perfect renters and the whole rental process went smoothly. more »
Business Response:
Thank you Terri for the feedback. Ben is one of our best and the whole team appreciates your comments. We all look forward to serving your Rent Estate needs!
5on BirdEye, Sep 21, 2017
Ben Mills is awesome introducing what Renters Warehouse has to offer. The product and the result is unbelievable. Everything ran smoothly giving the consideration of some competition in the renters market. The key is no headache process and everything seems transparent. I was told that the CEO of the Company and Staff is always in pursuant of making change, finding ways to make the business benefit their respective clients. I highly recommend Ben Mills to handle those complicated things of renting your properties and enjoy your time on other things that is important to you and your family. God Bless and Be Safe. more »
5on BirdEye, Sep 20, 2017
Ben and the entire team at Renters Warehouse are friendly and the utmost professionals. They will make finding a rental apartment or home a smooth process and will go out of their way to for instance make you a key when you loose yours in the middle of the night. Great experience! more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here!
5on BirdEye, Sep 20, 2017
Ben Mills has been awesome!! He has guided us every step of the way with renting our house. He's always answered the phone when called and answered every concern we have had! The office staff is always on point and available to help in any way they can. more »
Business Response:
Warren B, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. Best wishes, Renters Warehouse
5on Facebook, Sep 05, 2017
Excellent team of professionals to work with! Russell and his team strive to provide strong customer service and resources for their clients. Highly recommend! more »
5on BBB, Jul 11, 2017
I received very good service from Ben ***** over at Renters Warehouse. While I was not quite able to get the house rented out in the timeline that I was hoping, he was very professional, honest, and thorough throughout the entire process, and took care of literally everything. Whenever I had any questions or worry, he was always available to provide anything that I required to ensure I was comfortable from start to finish. I was able to go about my day to day life knowing that everything was being taken care of. After 6 months of now having the house rented, my views remain the same. I cannot thank Ben and Renters Warehouse enough! more »
Business Response:
Thank you for the kind words Mr. ****** Ben is certainly one of our best and we all strive to exceed your expectations.
on BBB, Jun 12, 2017
We are very happy with the stress free process, professionalism, knowledge and communication with the company. more »
Business Response:
Thank you for the kind review!
5on BirdEye, May 30, 2017
Alex Drake helped my wife and I through a rather unorthodox situation to get our home rented out not once but TWICE in a very short period of time. Everything was handled well and in an expeditious manner, communication between Alex and myself was always quick, easy and painless. Fees associated are very affordable and highly competitive with any other local management companies. My wife and I wouldn't change a thing about the entire experience. more »
5on BBB, May 15, 2017
I thank God for leading us to Renters Warehouse. They will prosper here in Hampton Roads for a long time. Here is why: We have been with their company since March 1, 2017. We have zero complaints and they have assured this will remain. They are set up to provide the quickest and most professional care to anyone person in need whether it be the Landlord or the Tenant. They have the best interest in mind for both parties. We were brought on as Landlords in the most genuine way by one of their most prestigious Rent Estate Advisors. She did a outstanding job bringing us in to Renters Warehouse from another local property management company, listing our property and placing the tenant within our property in less than three weeks time! They always are honest and are a great team because they work with all situations giving all involved parties the best available advantage with positive results!! Very Flexible and firm behind their contracts!!! Starting with the President on down the line they have proven to be very knowledgeable in all departments and full of options for great solutions!!!! If you are thinking of investments by way of a property, turn to Renters Warehouse! more »
Business Response:
Mr. and Mrs. ******* Thank you so much, not only for the kind words about my staff and the Renters Warehouse way, but in capturing in your review the very essence of our business and core values. Welcome to the family!
5on BBB, May 01, 2017
Renters Warehouse has handled my properties for about two years now. LOVE THEM!! I have recommended them to everyone I know who has rental property. They are THE BEST! more »
Business Response:
Thank you Ms. *****! I am happy to hear that our services have met your expectations and we will continue to innovate and provide the best property management experience in the area!
5on BBB, Mar 20, 2017
I highly recommend **** and Rental Warehouse. For the following reasons: **** and his team are professionals. I consider him the MVP of my Rental Property Management Strategy.
His business practices have gained my full trust. He is trustworthy. His management style is very timely in responding to any issues and he interacts routinely with the tenants. He keeps the property owner informed of any circumstances or situations. He is a great advisor for what steps or actions are needed and he is judicious with expenses, only doing the things that need to be done to maintain the property and sustain the business. Lastly, he makes being a rental property owner a worry-free experience. I highly recommend **** and Rental Warehouse for anyone that is considering rental property ownership.
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Business Response:
Thank you Mr. ********* Your confidence in my team and myself really means a lot! I appreciate the feedback.
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1354 Kempsville Road -102, Chesapeake, VA 23320
Property Management
Today 8:30 am - 5:00 pm


The Professional Landlords of Rent Estate™

Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 13,000+ investors across 18,000+ residential homes over 35 markets and 24 states. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.

Renters Warehouse expertly serves everyday single-property homeowners as well as real estate investors. In 2015, the company officially trademarked the term Rent Estate™ to redefine the entire SFR (Single Family Rental) industry as more traditional real estate gives way to this new lucrative asset. Through their dedicated Portfolio Services Division led by Chief Investment Officer Anthony Cazazian, the company also brings professional, scalable and efficient single property management solutions to investment portfolios with both centralized services and local market expertise and staff. Not only has Renters Warehouse received the prestigious honor of being included on the Inc. 500 | 5000 list of fastest-growing privately held companies in America seven consecutive years in a row, it was also named one of the “Best Places to Work” in Minnesota (where they are headquartered) by the Minneapolis St. Paul Business Journal in 2010, 2011, 2012, 2014, 2015 and 2016. The company was also honored as a best place to work in Arizona (a centralized corporate services center) by the Phoenix Business Journal in 2013 and 2014, and achieved a spot on the prestigious 2016 Top Companies to Work for in AZ list. Nationwide, Renters Warehouse has been honored as one of America’s “Best Places to Work” in 2012, 2014, 2015 and 2016 by Outside Magazine. Recognized as pioneers in real estate, business management, and innovation, Renters Warehouse has been awarded 22 Business Stevie Awards both internationally and stateside.

In 2017, Renters Warehouse received an “A” rating from the Better Business Bureau (BBB) after meeting the BBB’s eight Standards of Trust and earning BBB Accreditation. In 2016, Morningstar Credit Ratings, LLC, a nationally recognized statistical rating organization (NRSRO) offering a wide array of services including operational risk assessments, assigned its MOR RV2 residential-vendor ranking to Renters Warehouse as a residential property manager, indicating that the company demonstrates proficiency in managing key areas of operational risk.
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Review summary

5  51
4  2
1 reviews with no rating
54 reviews
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