Renters Warehouse | Property Management at 1354 Kempsville Road -102 - Chesapeake VA - Reviews - Photos - Phone Number
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Renters Warehouse

5.0
38 reviews
(Property Management)
 1354 Kempsville Road -102, Chesapeake, VA 23320US

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(757) 272-1616

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5on Google, Dec 12, 2017
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5on Google, Dec 11, 2017
Angelique Bolton and the renters warehouse team helped us rent our house throughout the whole process. Really made it stress free and we’re realistic in the rental range of the house. Professionals. more »
Business Response:
Thank you Shelby! Angelique and my staff work very hard to ensure a great experience for everyone and I am happy to read great reviews like this. We will continue to work hard and provide great service!
5on Google, Dec 08, 2017
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5on BirdEye, Dec 05, 2017
Angelique Bolton of Renters Warehouse was a super professional and a pleasure to work with. She's very knowledgeable, courteous, prompt, and made me feel very comfortable throughout the renting process. Thanks so much for your part in my moving to a new Townhome.

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Dave Stanley
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Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here, Thank you.
5on Google, Dec 01, 2017
Laura Collins was very prompt and professional which made the process go fast and smooth without any errors. It was definitely a pleasure with having her assistance on moving into my new place. Thanks for a smooth transition. Thanks again for everything

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Kimberly
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Business Response:
Kimberly, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. On behalf of the team, thank you.
5on Google, Dec 01, 2017
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Business Response:
We are extremely grateful for your review [insert name of reviewer]! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going. Come visit us soon. You can count on everyone of us doing our best! That is our commitment to you.
5on Google, Nov 28, 2017
Alex of Renters Warehouse was my life saver. I had been searching for properties that were located in my son's school district and was having no luck finding a property that I like. However God sent me Alex and he was my Angel through this process. more »
Business Response:
Hi Miranda, Thank you for the kind words about your experience with Alex! He is one of our best and I am glad you are happy with the service provided.
5on BirdEye, Nov 22, 2017
Sam was very courteous and professional. He addressed all my questions and concerns with a solution or directions in which to take to get my issues resolved. He is a great listener and very easy to talk to. Awesome Job!! Keep up the good work! Way to go renters warehouse more »
Business Response:
This is great! Sam does a great job for us and I am happy you are satisfied with your experience. I appreciate you for taking the time to let us know how the staff is performing.
5on Google, Nov 16, 2017
Alex Drake very professional!!! Helped me with my process answered my phone calls and text promptly!! Very honest !! I had a situation regarding the home!! Alex took care of the situation swiftly!!! Also I would like to mention Roslyn she was awesome as well !! Job well done. In the future I will always contact Alex for future purchases!!! Kimberly Artis more »
Business Response:
Kimberly, I wanted to personally thank you for taking the time to provide feedback on the service you received form both Alex and Roslyn. I am very proud of both of them and they do work tirelessly to take care of any issues.
5on Google, Nov 13, 2017
I searched for quite some time before landing on Renters Warehouse. I've been using them for the past several months and they've been incredibly accommodating and helpful. Alex Drake was particularly helpful with getting the paperwork and property set up in a quick and efficient manner. Sam Dickson has also been very helpful with inspections and providing maintenance recommendations. Definitely a professional outfit, would highly recommend them to any current or future Landlord. more »
Business Response:
Hi Eric, What a great review! I really appreciate you taking the time to provide this feedback. Both Alex and Sam work very hard to ensure a great experience for our clients and I am glad you are happy with their performance.
5on Google, Nov 06, 2017
Great people to work with! more »
Business Response:
Thank you Rob, I really appreciate you taking the time to let us know that you appreciate the staff and Agents efforts!
5on Google, Nov 03, 2017
Ben Mills was awesome to work with not only was he professional but he was personable. He made our process for renting a home very fast and easy and always made himself available even after hours. more »
Business Response:
Thank you for the great review Misty! We are proud of Ben and all of our staff that work so hard to make the renting experience a positive one for all involved!
5on Google, Nov 01, 2017
Thank you Ben Mills
for a great experience and all your help with finding us are new place !
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Business Response:
What a wonderful Surprise! Your words of encouragement, Matt make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that we were able to provide you with the highest levels of service. Our objective is that every client that utilizes our services is able to have a similar experience. We hope you give us the opportunity to connect with you again. Until next time, Renters Warehouse
5on Google, Oct 25, 2017
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Business Response:
Briana, Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every client with passion reaffirm that we are indeed living up to our core values. We select, train and coach our team around the idea that clients deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement. Please check our page for new events and promos. Best Regards, Renters Warehouse
5on BirdEye, Oct 13, 2017
Renters Warehouse was able to find a quality tenant in less than a month. I am very pleased with the quality and professionalism of Renters Warehouse. more »
Business Response:
Thank you Sean! The positive feedback on our staff and processes means a lot to this hard working group. We certainly appreciate your business!
5on Google, Oct 04, 2017
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Business Response:
WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation and praise. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence. We may not be as large as other businesses but we are committed to our customers as our #1 priority! Thank you once again for giving us a pat on the back. We value your patronage and friendship. Please visit us again. It will be our honor and delight to serve you. Sincerely, Renters Warehouse
5on Google, Oct 01, 2017
After weeks of researching the best property management service in the Hampton Roads areaI have chosen Renters Warehouse to manage my property. Initially, they are very response and gave the best first impression with having someone come out to personally to assess my property and answer any questions I had. I had a pleasurable experience working with Laura Collins as my Property Manager. She put my house on the market for rent and two days later had a tenant signing a lease! Working with her eased a lot of stress and I look forward to working with her and the renters warehouse team for years to come! more »
Business Response:
Thank you so much for the kind words! Our goal is to provide great customer service while providing affordable property management and Laura is so well aligned with this value. I am glad you have been happy with our service and we will continue to work to impress!
5on Google, Sep 30, 2017
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Business Response:
Thank you Anella!
4on BirdEye, Sep 27, 2017
Ben and the team at Renter's Warehouse are great to work with. We were not satisfied with our other management company and we are so glad we switched. Looking forward to a long and successful relationship. more »
Business Response:
Hi Debra. Thank you for taking the time to give Ben a solid review. Ben and our entire staff work tirelessly to ensure a good experience for everyone that makes Rent Estate what is is! I am glad you found our service of value.
5on Google, Sep 27, 2017
Extremely please with Ben Mills and the other members of his team that I have been dealing with since renting a home in VA Beach. Very responsive and detail oriented to ensure all of my questions were addressed and adequately answered. I would definitely rent another home from Renters' Warehouse and specifically Ben Mills. more »
Business Response:
Thank you for the feedback Mr. Reeves! Ben is one of our finest and we are proud to have him on the team. I am happy you are satisfied with our service and we all appreciate you for taking the time to review our company.
5on BirdEye, Sep 25, 2017
Ben and the entire Renters Warehouse team has been great. They found the perfect renters and the whole rental process went smoothly. more »
Business Response:
Thank you Terri for the feedback. Ben is one of our best and the whole team appreciates your comments. We all look forward to serving your Rent Estate needs!
5on BirdEye, Sep 21, 2017
Ben Mills is awesome introducing what Renters Warehouse has to offer. The product and the result is unbelievable. Everything ran smoothly giving the consideration of some competition in the renters market. The key is no headache process and everything seems transparent. I was told that the CEO of the Company and Staff is always in pursuant of making change, finding ways to make the business benefit their respective clients. I highly recommend Ben Mills to handle those complicated things of renting your properties and enjoy your time on other things that is important to you and your family. God Bless and Be Safe. more »
5on BirdEye, Sep 20, 2017
Ben and the entire team at Renters Warehouse are friendly and the utmost professionals. They will make finding a rental apartment or home a smooth process and will go out of their way to for instance make you a key when you loose yours in the middle of the night. Great experience! more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here!
5on BirdEye, Sep 20, 2017
Ben Mills has been awesome!! He has guided us every step of the way with renting our house. He's always answered the phone when called and answered every concern we have had! The office staff is always on point and available to help in any way they can. more »
Business Response:
Warren B, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. Best wishes, Renters Warehouse
5on Google, Sep 18, 2017
Laura has been great and very prompt with replacing our tenants and getting back to us when we have questions. Thank you renters warehouse and Laura for all your help with our rental as it keeps our minds at ease from afar. more »
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1354 Kempsville Road -102, Chesapeake, VA 23320
Property Management
Today 8:30 am - 5:00 pm

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The Professional Landlords of Rent Estate™

Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 13,000+ investors across 18,000+ residential homes over 35 markets and 24 states. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.

Renters Warehouse expertly serves everyday single-property homeowners as well as real estate investors. In 2015, the company officially trademarked the term Rent Estate™ to redefine the entire SFR (Single Family Rental) industry as more traditional real estate gives way to this new lucrative asset. Through their dedicated Portfolio Services Division led by Chief Investment Officer Anthony Cazazian, the company also brings professional, scalable and efficient single property management solutions to investment portfolios with both centralized services and local market expertise and staff. Not only has Renters Warehouse received the prestigious honor of being included on the Inc. 500 | 5000 list of fastest-growing privately held companies in America seven consecutive years in a row, it was also named one of the “Best Places to Work” in Minnesota (where they are headquartered) by the Minneapolis St. Paul Business Journal in 2010, 2011, 2012, 2014, 2015 and 2016. The company was also honored as a best place to work in Arizona (a centralized corporate services center) by the Phoenix Business Journal in 2013 and 2014, and achieved a spot on the prestigious 2016 Top Companies to Work for in AZ list. Nationwide, Renters Warehouse has been honored as one of America’s “Best Places to Work” in 2012, 2014, 2015 and 2016 by Outside Magazine. Recognized as pioneers in real estate, business management, and innovation, Renters Warehouse has been awarded 22 Business Stevie Awards both internationally and stateside.

In 2017, Renters Warehouse received an “A” rating from the Better Business Bureau (BBB) after meeting the BBB’s eight Standards of Trust and earning BBB Accreditation. In 2016, Morningstar Credit Ratings, LLC, a nationally recognized statistical rating organization (NRSRO) offering a wide array of services including operational risk assessments, assigned its MOR RV2 residential-vendor ranking to Renters Warehouse as a residential property manager, indicating that the company demonstrates proficiency in managing key areas of operational risk.
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Review summary

5  36
4  1
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1 reviews with no rating
5.0
38 reviews
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