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R&G Brenner Income Tax
- Tax Services
- Valley Stream, NY
About this business
The Brenner family has served the New York metropolitan community for 80 years. Over that time, hundreds of thousands of our clients have relocated nationally & internationally. As such, we currently have clients residing in all 50 U.S. states & nearly 100 countries. While we are now a global firm, our business philosophy has remained the same since 1941: provide expert professional services & superior customer service paired with the best available technology.
Location details
111 E Merrick Rd, Valley Stream, NY, 11580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service On 02/18 I had my income tax completed by R& G Brenner. I was asked to sign the return and never told what was done. I waited 30 + minutes the receptionist asked if my charge was $260.00. The preparer told her they were verifying me. After she got the total she could not explain why I was being charged more. I did not authorize the charge of $315.00. When I got to my car and got to look at the return I saw there was an error which explained the over charge. Upon finding the error I called reques... read more
Problems with Product/Service *********************** of RG Brenner of valley steam, long island made the same mistake for my 2018 ,2019,2020 tax return on line 26 where it says DEFERRED COMP AND PENSION SHOULD NOT BE INCLUDED ON THIS LINE BUT HE DID. I had to pay back pay off $2800 for 2018 and I got a notice for 2019 to pay back $20,000 If he is certified to do taxes why am I paying the price for his mistake .RG BRENNER is supposed to take care of their mistakes you don't say oh well .
Problems with Product/Service I contacted ***** Brenner to do my personal individual 2021 taxes. For the last 12 years I have paid between $400 - $450 for them to complete and file my taxes.This year, I was supposed to get a one hour Zoom consultation which was abruptly cut short to 15 minutes during the consulation. The accountant then got back to me to say that I owed over $9000 and my **** for doing the taxes was over $950. During the brief call I discovered the accountant made a mistake on my taxes of $1500 due to a misa... read more
Problems with Product/Service I submitted my income tax paperwork several weeks prior to the filing deadline. I received a penalty however from both State and Federal for approximately $900 combined. Also prior to the tax deadline I made numerous attempts to contact the tax preparer and office manager to no avail. I tried to escalate my concerns via their "corporate office" and was continually given the run around. I have text messages and emails that can prove i submitted all paperwork requested well within the dead line. E... read more
Problems with Product/Service I receive a **** from R&G brenner which stated that I owed $ 233 which is unusual because I didnt filed taxes with them this year. I never signed any documents with them to finalize any tax work.
Problems with Product/Service ***** Brenner prepared my income taxes incorrectly , they filed amended returns for both state and federal income tax returns. I did receive a refund from ************** for the amended return, however no refund from federal return. I contacted R&G Brenner, they instructed me to call the *** and I did . the *** has no record of the amended return. I again contacted R&G Brenner again to inform them of the information I received from the *** .They assured me they would look into the matter and con... read more
Problems with Product/Service 3/30/2017 I paid $250 for tax preparation services.11/2020 I was notified by the *** that there is an issue with my 2016 return. I forwarded this letter to R&G to *************************, my preparer for that year. On 12/3/2020 via email, she stated that she would submit documentation on my behalf in this matter. Over the past 8 months, I have continued to receive letters from the ***. Attempts to clarify what to do and what her role was in this went unaddressed by her and the company. *******... read more
Problems with Product/Service Paid $380 to have my taxes done. They were filed in correctly. I requested assistance for R&G Brenner and was given the run around. I had to pay a fee to New York State, and was told to send in the information to R&G Brenner as proof. They took my letter and haven’t responded to multiple inquires regarding fixing the situation. This have been going on over 6 months. I’ve had to spend money and lots of time fixing a situation created on there end and they won’t even reply back to any emails. Very... read more
Problems with Product/Service Major error was committed while filing our 2017 tax return which resulted in $11k in back taxes owed to the IRS and almost $3k in penalties and interest. When we first got the notice from the IRS in July 2019, we reached out immediately to RG Brenner. They admitted the mistake and offered to help make it right and help with some of the penalties. Since then, we've been reaching out to Jerry C****** (tax preparer) and have just gotten the major run around and no resolution. We have made countless... read more
Frequently asked questions about R&G Brenner Income Tax
How is R&G Brenner Income Tax rated?
R&G Brenner Income Tax has a 4.5 star rating with 120 reviews.
When is R&G Brenner Income Tax open?
R&G Brenner Income Tax is closed now. It will open at 9:00 a.m.