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Richardson Chrysler Jeep Dodge Ram

4.3

About this business

Location details

1321 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.35,985 reviews
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2021 JEEP WRANGLER RUBICON Owner's profile image
2021 JEEP WRANGLER RUBICON Owner 
4 years ago

Warranty work was performed as expected and right on time. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 JEEP WRANGLER UNLIMITED SPORT Owner's profile image
2021 JEEP WRANGLER UNLIMITED SPORT Owner 
4 years ago

Service was fine however it did not fix my issue. 

Business response:

We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 and we will do our best to make this better. 

2018 MERCEDES-BENZ GLE 350 Owner's profile image
2018 MERCEDES-BENZ GLE 350 Owner 
4 years ago

Great customer service from Richardson CJD! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2001 DODGE RAM 1500 Owner's profile image
2001 DODGE RAM 1500 Owner 
4 years ago

Service Advisor is professional and very helpful. 

Business response:

Thank you for your positive feedback, from all of us here at Richardson Chrysler Jeep Dodge! 

2021 RAM 2500 TRADESMAN Owner's profile image
2021 RAM 2500 TRADESMAN Owner 
4 years ago

Service was completed in a reasonable amount of time. Service persons, I dealt with were courteous and helpful. As far as quality of service, time will tell. that is the reason 5 stars was not given. 

Business response:

Thank you for your positive review! 

2008 CHRYSLER SEBRING LIMITED Owner's profile image
2008 CHRYSLER SEBRING LIMITED Owner 
4 years ago

good customer service, thank you 

Business response:

Thank you for your positive feedback, from all of us here at Richardson Chrysler Jeep Dodge! 

2020 JEEP GLADIATOR OVERLAND Owner's profile image
2020 JEEP GLADIATOR OVERLAND Owner 
4 years ago

Ron was great to work with . 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 JEEP GLADIATOR SPORT Owner's profile image
2021 JEEP GLADIATOR SPORT Owner 
4 years ago

They are so much Cooler than Clay Cooley. 

Business response:

Thank you for your positive review! 

2013 RAM LARAMIE Owner's profile image
2013 RAM LARAMIE Owner 
4 years ago

Called in the morning to see if I could get an inspection. Asked if they were busy? Is there a line? Do I need an appointment? No, we can get you right in I was told. I ended up waiting half an hour before they even got to my truck. Took an additional 30 minutes to inspect it. It would be nice if they'd be upfront and tell you that you'll be there ______ minutes or hour(s) so you can plan your day better! 

Business response:

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 and we will do our best to make this better. 

Frequently asked questions about Richardson Chrysler Jeep Dodge Ram

How is Richardson Chrysler Jeep Dodge Ram rated?

Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 5,985 reviews. 

When is Richardson Chrysler Jeep Dodge Ram open?

Richardson Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.