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Richardson Chrysler Jeep Dodge Ram Service

4.4

About this business

Location details

1321 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.4390 reviews
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Francis's profile image
Francis 
10 years ago

Best dealership around! First of all - None of my past dealership experiences have been worthy of a positive review! This dealership however, really sets the bar high and will be hard to beat. Steven Fields quickly assisted me in finding the perfect vehicle for my wife and myself. All of the staff at the dealership seemed to really be on the ball with customer service. The management team was very caring of my situation and quickly got me into the perfect ride! Thanks!! 

Business response:

Francis, thanks for the 5 stars and the kind words. We're dedicated to providing excellent customer service to all our guests. Thanks for recognizing our effort! We look forward to seeing you again. 

Charles's profile image
Charles 
10 years ago

Found friendly And Helpful Found friendly And Helpful Steven Fields was a great salesman Had great loan procedure. i would recommend to my friends and family to this dealership. 

Business response:

Charles, thanks for the 5 star review and for choosing Richardson Chrysler Jeep Dodge Ram! 

ola owolabi's profile image
ola owolabi 
10 years ago

Excellent customer service by team of LV and Deno Purchasing my dream Chevy Malibu was a delightful experience at Richardson CJD. I contacted one of the sales men ( LV Elder) on the phone, told him the car I like, and expressed my concern about the minor dent on it. LV got the dent fixed and the car was ready to go by the time I get to the lot the next day . LV was very nice ,has extensive knowledge about cars. He did not pressure me to make decision,rather he encouraged me to test drive and inspect the car before any transa... read more

Business response:

Dear Ola, Thank you so much for sharing these kind words. We are happy to hear that you had a wonderful experience, and our team had a pleasure working with you. Have a wonderful Thanksgiving. Your friends at Richardson Chrysler Jeep Dodge Ram. 

Joeman's profile image
Joeman 
10 years ago

Painless Caught them making deals at the end of the month. Todd my sale an was knowledgeable and efficient. Painless purchase. 

Business response:

Joeman, We are so happy to hear that your experience at Richardson Chrysler Jeep Dodge Ram was painless. Enjoy your new car and we look forward to having you back! 

Mike's profile image
Mike 
11 years ago

Great deal Glad I bought a vehicle here. Everyone was very helpful and was able to get me into a vehicle that was way better than I ever imagined I could afford for that price and also went the extra mile to make sure I was satisfied. I recommend this dealer to anyone and plan on making my next purchase here. 

Chrysler Girl's profile image
Chrysler Girl 
11 years ago

Professional, No Haggling Just bought a new Chrysler 200 at Richardson CJDR. Since my brother works at Chrysler, I knew a lot about the car and what I wanted. So, when I told them to soft pedal the sales pitch, they did. There was no haggling on the price of the car (employee family discount), but they did a good job working with me on my trade-in. Responsive when I queried using the web and email and the purchase process itself was painless. Went back and they put my plates on in 2 seconds. Happy with the car, happy with Ri... read more

Sthrnbl's profile image
Sthrnbl 
11 years ago

Finally got my dream car at a dream of a deal! I have wanted a jeep wrangler my whole life and RCJD finally helped make that a reality. I will be the first person to say that I hate the car buying process and generally get frustrated and just leave. This experience was different...I felt like I was buying a car from a family member. They helped me customize my jeep to make it "MY" jeep. I did have one issue with my Bluetooth, but they even reprogrammed it and had several employees connect to make sure there were no further i... read more

Future repeat customer of Richardson Dodge's profile image
Future repeat customer of Richardson Dodge 
11 years ago

Richardson Chrysler Jeep Dodge Ram - AWESOME!!!!!! i can't say enough awesome things about my no stress buying experience at Richardson Dodge. They made me feel at easy and made the buying experience fun again. I was greeted but not pressured. They were there to answer questions but again we were not pressured from sales people nor where they pushing me to a particular truck. We were never pressured to buy and that's the way it should be. Of course, we did buy and got a great deal and trade in too. We felt they listened to o... read more

Jacky's profile image
Jacky 
11 years ago

Not the best one. Good enough @Tonya B: i just came there for a some month ago. And i had the same problem. The guy who is named Cheeper always and always answer over the phone "yes, we have, yes, that's right"...and when i came in, he said the same thing "i'll pull it out for you".....wait about 30 minutes. The, he said "your car just came in yesterday, so i think it is not good for you, the car have much problems, i can not sell it to you...bla bla bla...." . Finally he said "BUT..i have another car, and i will do the same... read more

Business response:

Dear Jacky, Thanks for taking the time to write a review. We appreciate any and all feedback from customers because it helps us improve as a dealership. We're sorry that the original car you came in for did not work out, but we are glad to hear that you and your son were able to find something you liked! 

Frequently asked questions about Richardson Chrysler Jeep Dodge Ram Service

How is Richardson Chrysler Jeep Dodge Ram Service rated?

Richardson Chrysler Jeep Dodge Ram Service has a 4.4 star rating with 390 reviews. 

When is Richardson Chrysler Jeep Dodge Ram Service open?

Richardson Chrysler Jeep Dodge Ram Service is open now. It will close at 7:00 p.m.