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1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I recently had a great experience at this dealership from start to finish. The staff was professional, friendly, and genuinely helpful without being pushy. They took the time to understand what I was looking for and showed me several options that fit my needs and budget. The sales process was smooth and transparent—no hidden fees or last-minute surprises. They explained everything clearly and made sure I was comfortable with every step before moving forward. The financing team worked hard to get me a fair deal, and I really... read more
I had a great experience with my service advisor, Christina Ward. From the moment I arrived, she was friendly, professional, and attentive. She clearly explained the work that needed to be done, kept me updated throughout the process, and made sure all of my questions were answered. It’s refreshing to work with someone who genuinely cares about customer satisfaction and makes the service experience stress-free. Thank you for the excellent service—I highly recommend asking for Christina if you visit this dealership!
What a mess! I set an appointment online with all vehicle info. Showed up on time and was told they could not service my vehicle for 4-5 days. Not the end of the world. Asked for a loaner and was told they do not offer loaners but I could purchase a rental for $15 per day (truck is under warranty by the way). Online they commit to offering loaners, free Lyft within 20 miles, and a laundry list if benefits of using their service department. Christina went to talk to her manager - he would not honor their online services. Call... read more
Very disappointed with my recent experience at the Richardson Jeep service department. My Jeep is only two months old, and after the steering wheel controls stopped working, I brought it in for repairs. They repaired the steering wheel and replaced a tire that had a screw in it. However, after picking up my vehicle, I immediately noticed a rattling noise that was not there before, especially when turning left on smooth roads. When I called to ask if another technician could inspect the issue, the experience quickly turned n... read more
Iyad was a great sales professional I had a great experience. Pricing was low, the warranty options were excellent, and the process was fast and smooth. The team was very professional throughout.
Richardson Chrysler Jeep Dodge Ram Service has a 4.1 star rating with 48 reviews.
Richardson Chrysler Jeep Dodge Ram Service is closed now. It will open at 8:00 a.m.