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Richardson Chrysler Jeep Dodge Ram Service

4.4

About this business

Location details

1321 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.4391 reviews
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Lori S's profile image
Lori S 
a year ago

Thank you Christina in Service. Thank you Christina in Service. Excellent customer service as always. I appreciate it so much 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

Gladys Nobles's profile image
Gladys Nobles 
a year ago

Michael was great, he has great customer service skills. Michael was great, he has great customer service skills. He made this trip to the dealership a pleasure. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Cynthia's profile image
Cynthia 
a year ago

Junior greeted me with a smile in the pouring rain. Junior greeted me with a smile in the pouring rain. He Escorted me in and my truck went straight to the service department to get an oil change and wheel alignment Everyone at Richardson Dodge was pleasant, easy-going, and a joy to do business with. I was actually walked through the service department and introduced to the man who was doing the wheel alignment wow! My truck was feeling like it was rolling like a boat on a wave when I would turn a corner and drivers fatigue ... read more

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Betty Wilder's profile image
Betty Wilder 
a year ago

I was having an issue with my wipers going in different I was having an issue with my wipers going in different directions. Kortez was very good and checked it all out so he could have the Techs look at it. Turned out it was a loose bolt. They fixed that and put on new wipers for me. Had my car back within 2 hours. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

Justin's profile image
Justin 
a year ago

First of all - every experience I have with this First of all - every experience I have with this dealership is pleasant. Friendly staff and quick service. This week - my wife and I are out of town for our honeymoon. My mom is watching our house/dog while away and encountered a flat tire. With her being unfamiliar with the area, we called to see if they could help her. They calmed our worries and allowed her to come in the next day. JR went above and beyond in helping her and easing her concerns. They gave her a ride to the ... read more

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Ned's profile image
Ned 
a year ago

Great service! Great service! Car ready exactly when estimated. New to Dallas. Glad i found this dealer. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

Brett koz's profile image
Brett koz 
a year ago

I had an issue with steering alignment on my 2500 Ram I had an issue with steering alignment on my 2500 Ram since the truck was new. It’s been to other dealers who never fixed the issue. I was very pleased when I picked the truck up and my veh was correctly repaired. JR treated me like a king. He is an asset to your dealership. 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

Jason's profile image
Jason 
a year ago

A perfect buying experience! A perfect buying experience! Everything was easy, smooth, and enjoyable. One of the best car buying experiences we have been through, and half the time spent at the dealership. You really get a fun, family experience! 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Mark's profile image
Mark 
a year ago

Customer service was a 5. Customer service was a 5. I’ve brought my car in several times and worked with Mrs. Bobbie* each time. She’s direct, attentive, and pleasant to work with. My car had to be towed after hours and the security guard was nice and opened the gate to allow me to park my vehicle inside safely. Diagnostic was decently affordable. While I have had some work done here, I chose to have my radiator replaced elsewhere due to cost. While I see value at having a dealership do certain things, I decided this was not... read more

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Richardson Chrysler Jeep Dodge Ram Service

How is Richardson Chrysler Jeep Dodge Ram Service rated?

Richardson Chrysler Jeep Dodge Ram Service has a 4.4 star rating with 391 reviews. 

When is Richardson Chrysler Jeep Dodge Ram Service open?

Richardson Chrysler Jeep Dodge Ram Service is closed now. It will open tomorrow at 7:00 a.m.