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Rigging Warehouse
- Saugerties, NY
About this business
Location details
1 Tomsons Rd #110, #110, Saugerties, NY, 12477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered an overhaul ball in March of 2021. received the wrong one. Was sent another one which also was wrong. They paid to ship the first one back and I guess forgot about me. I ended up paying to ship the second one back, and after 2 weeks and several emails and phone calls, was promised a refund. Now here it is June 2021 and still no refund. Emails go unanswered and now phone calls seem to be of no use. At this point I doubt a review will get me any where. For inexpensive items guess you can risk it but save your money on ... read more
Business response:
I've spoken with our customer service representative and you should have already received your refund. Please reach out if you still have not received it yet.
Everything went great. The product was exact, good price and fast delivery.
Part ordering was online was straight forward and parts were delivered in about one week. I had an error on delivery address that was caught and corrected by representative over phone.
I have used e-rigging before and never had issues. This time I ordered a swager tool that said it would be 2-4 weeks. It’s been 9 weeks and zero word from e-rigging. I Have reached out multiple times and now they just don’t response. I’d love to have some form of communication on when I’d be getting this tool. I’ll update this review if I ever get it.
Business response:
Hello Jennifer, E-Rigging is not Rigging Warehouse. We are sorry you are having problems with one of our competitors. Please consider our products and company for your rigging needs. Rigging Warehouse is known for our great customer service and we look forward to working with you in the future. The Rigging Warehouse Team Cheers, Rigging Warehouse
Everything I ordered was delivered
Part was back ordered and was supposed to ship on 3 different occasions
Please be aware of the company's intentionally ambiguous shipping policy. They never asked for authorization for shipping costs nor they would send email of total costs. They only sent invoice of the product itself ($20.5) and immediately shipped the product the next day with overcharged shipping costs ($17 for 2lbs package). I only know this because I set alert in my phone, otherwise I would not know how much they charged me. So when I emailed to ask about shipping costs, they said they could not do anything because they al... read more
Would never use this company again as it took almost 2 months to get some basic fittings/ shackles/ eye bolts for rigging.
I placed an order never received it but you charged my credit card. No one can find or do anything for me .I sent the confirmation email I got and you still avoid me Your company in terrible I am also going to report it to the conexpo board if I dont see my purchase by to end of April. Contact information Glen Burkhardt 513-833-5263 cell
Frequently asked questions about Rigging Warehouse
How is Rigging Warehouse rated?
Rigging Warehouse has a 4.8 star rating with 1,195 reviews.
When is Rigging Warehouse open?
Rigging Warehouse is open now. It will close at 5:00 p.m.