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1587 Port Republic Rd, Suite 3, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Badbadbadbadbadbadbadbadbad
Hey friends whoever is reading this buckle up because I have a wild story to tell: I was warned to avoid Riner and I wished I had listened. I moved in from out of state over three hours away and they wouldn’t let me pick up my keys ahead of time even though I had already signed the lease and paid the deposit and first months rent. I had to drive like a mad woman ahead of my boyfriend driving the uhaul so I could pick up the keys in time before their office closed so we wouldn’t be homeless that night! I had called over a doz... read more
they do not answer maintenance requests and then try to charge you for the maintenance that was done
DO NOT rent from this place. First of all, I had to remind them to even send me my initial lease to sign and then had to remind them to send me my renewals. Secondly, nobody ever answers the phone or responds to emails or voicemails. Your best bet is to go to their office, where you will be treated like garbage and made to feel like a burden. Oh, and everyone will give you the run around about things and you will never get a straight answer. And you can forget about maintenance. may as well do it all yourself. I have had so ... read more
Didn’t have AC or heat the entire time I lived there even though it states in the lease we would. The summer was so unbearable no amount of fan power could make the temperature comfortable. You would literally sweat just standing there. They tried to fix it 3 times and were unsuccessful each time. It got to the point where we just didn’t think they were capable of fixing it. Fined us $650 for a broken cabinet which I’m pretty sure I could buy around 10 cabinets for that price. I think I could have lived in any other place in... read more
Kept my sons whole deposit after my wife and her mom cleaned it From too to bottom. When he told them he was moving out they started showing his apartment giving him barely any notice. Never ever use them again
Definitely now they are last on my list . I had a bad experience with them leaving my door unlocked when showing new tenants my place and money came up missing . They wouldn’t even acknowledge their wrongdoing nor gave an apology. Most likely will not be renting from them again.
Business response:
Denean, I know that you called today and spoke with both the property manager and our Director of Housing. I know that both explained that the Property Manager locked the door and checked it behind her, and I overheard my Director of Housing apologize multiple times while speaking with you. We ensure that all of our property managers lock every door upon leaving and recheck to ensure the lock is closed and functioning correctly. We provided notice to you of the showing, and also offer that you are welcome to be present at an... read more
Absolutely money hungry very little punctual management you will not get your deposit if you belong to the 70+ percent that do not get their deposit back from Riner rentals I have developed a small inquiry for many of the former tenants and have had a significant amount Of those families have responded with discouraging and coincidentally with the exact Same deceptive and repetitive systematic underhanded process of keeping hardworking mid-lower class citizens labored money. This unfortunate conspiracy and virtually preemp... read more
Business response:
Mr. McAvaddy, I have reviewed your account, and determined that the reason for the non-refund of your security deposit was due to unpaid dumpster and administrative fees at the time of move in, rent not being paid during your last month of the lease, and multiple late fees from late payment of rent during your year leasing from Riner Rentals. If there are other specific issues that you had, please let me know, but these are the reasons that I see if our system as to why you did not receive your deposit back. I am happy to d... read more
Riner Rentals has a 2.8 star rating with 395 reviews.
Riner Rentals is closed now. It will open on Monday at 9:00 a.m.