Riner Rentals's cover image

This profile has been claimed by the business owner or representative.

Riner Rentals

2.8

About this business

Location details

1587 Port Republic Rd, Suite 3, Harrisonburg, VA, 22801, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8395 reviews
Select a rating
James M Shotwell's profile image
James M Shotwell 
7 years ago

This one of the worst rental companies in the area. The property managers are rude and unprofessional. When you move out and you leave the utilities on like they request they still charge you as if you had them turned off. They have a non-smoking policy. I understand the policy but when a unit has never been smoked in and they charge you for painting it's not right. I have rented from many people and by far this is the worst experience I have ever had. DO NOT EXPECT TO GET YOUR DEPOSIT BACK!!! They will keep most of i... read more

Business response:

Mr. Shotwell, when we have neighbors (and police officers) within the community call our office to complain about the smoking outside of the unit, as well as to let us know that there are people smoking INSIDE of the unit, it does concern us. I addressed this with you personally on multiple occasions early on in your lease term, and explained our policy and what the consequences would be. Occupants (not yourself, but your roommate) routinely harassed neighbors, which we also discussed, and which you did put a stop to. Aga... read more

Pat Smith's profile image
Pat Smith 
7 years ago

Avoid any of their properties. They nickel and dime for everything and just sent me a bill alleging it is for rent due from August 2017! Seriously when they billed me for a million other items in August of 2017 when my kid moved out. Negative 5 stars! 

MaryTa LuGo's profile image
MaryTa LuGo 
7 years ago

I live so far, i drive about 2 hrs to the office to explain my situation and see if they can help me the woman in the front said you need to apply online and wait the call them you can explain all, i never get the call only 1 email that is declined.. but they don't talk to me and they know what i need.. really don't like that is frustrated me so bad.. thanks.. 

Carls Rae's profile image
Carls Rae 
7 years ago

Before I moved in I had to remind THEM to send me my lease because they forgot to email it to me. It had been ready for days apparently. Everything was sort of ok after that. I agree with the other reviews about how it's near impossible to get a hold of someone unless you go in the office, in which case they tend to look at you like you're an idiot. I've also had trouble getting solid answers. One person tells me one thing, and another tells me something totally different. It's a big run around. I also only had a one day not... read more

Ben Birchfield's profile image
Ben Birchfield 
7 years ago

Just don’t. Save yourself a load of hassle and money and try to find ANY other property management company. 

Austin Xavier Price's profile image
Austin Xavier Price 
8 years ago

Literally the worst place ever. Haven’t even moved in yet but i promise you i will never be doing business with them again. Unprofessional & unorganized if you see any good reviews with them it’s probably a lie. They barely even pick up the phone & usually they aren’t very busy at all. Do yourself a favor & save your money. 

Jessie Dianna Youngblood's profile image
Jessie Dianna Youngblood 
8 years ago

I've had absolutely nothing but terrible experiences since I moved in here and all of them involving money I feel like they try to overcharge people for things that they don't actually owe money for and that they try to pull the wool over your eyes to you can never get ahold of anybody weather at the office or get anyone to call you back it's impossible for you to actually talk to someone to solve a problem because no one takes the time out of their day to call you back or be the one cuz take the time to answer your question... read more

Amanda Kilgore's profile image
Amanda Kilgore 
8 years ago

I would NEVER EVER RECOMMEND THESE CROOKS! THEY ARE WRONG. 775 DEPOSIT I GET 230 BACK. THEY USED MY MONEY FOR THERE DIRTY STAINED CARPETS ANS THINGS THEY NEVER CAME BACK TO FIX 

Stevie Lethbridge's profile image
Stevie Lethbridge 
8 years ago

Frequently asked questions about Riner Rentals

How is Riner Rentals rated?

Riner Rentals has a 2.8 star rating with 395 reviews. 

When is Riner Rentals open?

Riner Rentals is closed now. It will open on Monday at 9:00 a.m.