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RingCentral - Belmont, CA
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
RingEX Central Service ReviewUse Cases and Deployment Scope - We use RingEX as our office phone carrier. We have two desk top phones. RingEX is also used as our fax service. I make use of the mobile app to answer calls when on the go and on the road. RingEX has also allowed us to receive text messages via our main office number.Pros - Receives calls -Keep track of all incoming and going calls -User friendly voice mail -good customer supportCons - less automated choices when trying to reach a customer service person -mobile a... read more
RingEX ReviewUse Cases and Deployment Scope - We use RingEX as an integrated addition to our CRM system. It allows us to easily reach prospective candidates via text and phone call. The application runs smoothly, and the widget allows for an easy transfer of information.Pros - Rarely drops calls. -The text capabilities are strong, and in a visually appealing interface. -Easy to store and transfer informationCons - Ability to create group chatsLikelihood to Recommend - Ring to me, is well suited for any business in which call... read more
Consolidating Your Tech Stack Helps BIG Time!Use Cases and Deployment Scope - RingEX allows us to create precise work groups for all the teams in our organization to keep track of their tasks and files. By promoting calls into video meetings, we can have in-person meetings anytime. When scheduling meetings with prospective clients, it doesn't get much easier than doing it in the app while I am on the phone. - -When I can access about 80% of our tech stack in one app, my productivity shoots through the roof now that I do not ... read more
Value for the MoneyUse Cases and Deployment Scope - We use Ring Central as our main phone provider. It allows us to have 5-6 phones in the shop without having to get additional landlines through the phone or cable provider. Especially since the phones are located at different points in the store and not just the office. We have the flexibility to add additional lines and locate them in various areas.Pros - Various phone plans -Ability to add/subtract phones in the app -On the spot recording of a new outgoing message -Ease of... read more
RingEX Bring Best of Class VOIP Solutions to SMB'sUse Cases and Deployment Scope - We use RingEX as our primary VOIP solution. It provides us with calling, faxing, SMS, contacts, IVR Menus, etc... both while at the office and while we travel to client locations for work that requires being on site. This allows our team an incredible amount of flexibility and truly adds more value than we had initially expected. Support is great to work with and follow up in a timely fashion.Pros - Mobile VOIP access -SMS and Faxing Features ... read more
Excellent Service from Ring!Use Cases and Deployment Scope - RingEX helps my company to receive and transfer calls. Since a lot of my team works remote it’s awesome to have one number a client can call and get access to the entire team. Most of our calls require support from other team members. RingEX allows us to create conference calls and to conduct meetings quickly.Pros - Transfers calls -Create conference calls -Add others to conference callsCons - Connecting with Salesforce -Connecting with Webex -Connecting with ZoomL... read more
RingCentral MVP - Review in Education SettingUse Cases and Deployment Scope - We use our Ring Central system as our main school telephony system. -It's fast, reliable, easy to set up/use & has been well received by all of the staff in the school. - -It provides great flexibility to grow with us, as our requirements continue to grow & evolve. So long as you have an IP based handset & the correct license, you can install a handset wherever there is a PoE enabled ethernet point.Pros - Easy to use & navigate web interface. -Simp... read more
RingEX is a pricey but very reliable VOIP option for business phones.Use Cases and Deployment Scope - Our whole company is using RingEX, we previously had VOIP through our IT provider and they stopped supporting us so we had to move. We liked the flexibility and reliability of the system. We used to have outages all the time on our old system and we are enjoying not having a single outage on RingEX in the last year. The reliability was a huge selling point since we need to have working phones and fax. The flexibility of the ... read more
RingCentral Contact Best for Meduium Size BusinessesUse Cases and Deployment Scope - We have used RingCentral Contact Center for handling contacts and review reporting. While there were no significant issues with contact handling, we did have a few issues with the reports as some reports were not as clear as it needed to have been. Their customer service was did not offer the best support in understanding the reports. There were reports that usual receive that we no longer get such as utilization and it wasn't added in anoth... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.8 star rating with 16,331 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.
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