RingCentral - Belmont, CA

Allie 

on Capterra

a month ago

Ring Central Pros: I liked the privacy of phone numbers on the app. Cons: I did not like the problems we had while trying to disconnect with this service. Our phones stopped working and it took ages to get help. Overall: Not the greatest experience if I'm honest. I know they are great people but the personal experience we had really messed up some things for our company for a period of 2 months. 

Jennifer 

on Capterra

a month ago

Ring Central makes getting your calls across the business system easy and seemless Pros: I like that I can get the office calls on my cell if I (or any of us) are out of the office, and can even transfer back a call to someone who is in the office. I like that the system includes texting because many of our clients prefer text to email so we can still use the business line for text communication with these clients. Cons: There used to be some glitches with the app, it would restart or sometimes the app signal was not so stro... read more

Jenna 

on Capterra

a month ago

RingCentral MVP Pros: Easy to use on Mobile phone and link your ext to your mobile app. Easy to transfer calls to the correct person. Can log in and out when needed. Cons: Voicemail not linked to email address to come through as an email. Overall: I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed. 

Allen 

on Capterra

a month ago

Review For RingCentral MVP Pros: I like RingCentral MVP because this is an all-in-one unified communications app for businesses. It provides messaging, video, and phone solutions in a single, unified application. Cons: One least likely thing about that the mobile app RingCentral MVP integrates well and gets the job done, it can sometimes lag and be a bit clunky. Overall: Pretty awesome and amazing and I would recommend that RingCentral to all of my friends. 

Tina 

on Capterra

a month ago

Great for managing faxes! Pros: Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely. Cons: Unable to add all accounts without logging out and back in. Overall: Overall, this is a good product and easy to use. 

Osman 

on Capterra

2 months ago

Acquire an easy contact center software Pros: The background of the company and also how it is backup by a larger contact center company which is NICE Incontact and the functionality that it offers Cons: Sometimes it is difficult to integrate with different softwares 

Michael 

on Capterra

2 months ago

RingCentral - calls and business phone Pros: AI liked the good features, reasonable price, and good usability. Cons: They made it VERY DIFFICULT to use SMS. Overall: Generally good, but SMS setup and approval was a royal pain. 

Danielle 

on Capterra

2 months ago

RingCentral for the remote worker Pros: I love that I can use my ring central number instead of my work or personal cell phone number to reach clients. Since I work from home, I do not want clients having my personal or business number and ring central allows that. I can call a client via ring central and if they call me back it is through that number. Another great feature is setting do not disturb hours so that calls will not come in after business hours based on time zone. I also like that when I receive a call, I have th... read more

Kim 

on Capterra

3 months ago

Ease of Use Pros: I love that I can get and see all calls that come in to my office directly to my cell phone. I can return calls from the Ring Central app and it will display my office number and not my personal number. Cons: Have not had any issues with Ring Central so far! Overall: Love the app, it helps when I am working from home!