RingCentral | Phone System
Edit

RingCentral

4.8
8375 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002

Write a review

(877) 272-0199

Write a review

5on Fitsmallbusiness, Aug 16, 2017
It is really convenient to have access to RingCentral. Since we deal with a lot of sensitive documents, having this product has proven successful with our company. more »
5on Fitsmallbusiness, Aug 15, 2017
Ring Central has fantastic customer care…VERY responsive! The call quality is superb & although there may be other less costly services out there, i believe that Ring Central delivers the best bang for the buck in the industry, ESPECIALLY for small biz more »
5on iTunes, Aug 14, 2017
Version : 9.2.2
Well created app!
I've been using the Ring Central app for approximately 6 months. It has been great for me, especially when I am out of the office. The ability to sen
d and receive text messages has proven to be useful too. I am very happy with this app, and I use it every business day. more »
5on GooglePlay, Aug 12, 2017
Ring central is the best cloud base phone system more »
5on iTunes, Aug 11, 2017
Version : 9.2.2
Must Have Time Saver
Receive faxes safe and secure & while on the go. Send faxes via email. No faxes sitting on the machine and a great way validate receipt or not of all f
axed document.
Receive and send calls anywhere in the world you are not chained to the desk.
more »
5on iTunes, Aug 11, 2017
Version : 9.2.2
When you consider cost, this app and RingCentral overall is fantastic!
Great App!
more »
5on iTunes, Aug 09, 2017
Version : 9.2.2
Works well
I've been happy with this app. It works well for everything I need. Good job!
more »
3on Trustpilot, Aug 09, 2017
Frustrating
Frustrating! I have used RingCentral at two separate companies, and it seems like the story is the same. Every day on your way into work, you pray that your RingCentral will work so
you can make the calls you need to. Sometimes restarting it works, sometimes it doesn't. Sometimes you have to roll back to an earlier version (before the "update" "fixed" everything). Sometimes it works just fine. 3 stars for inconsistency in its BASIC tasks. Has decent integration with SalesForce. It is a calling tool, it should allow you to make calls, and it should be good at doing so. more »
5on Fitsmallbusiness, Aug 09, 2017
This is a very reasonably priced option that I never have any issues with. Very pleased! more »
5on BBB, Aug 08, 2017
Reliable, easy to use, instructions are clear, inexpensive, fast.
I have nothing but good to say about Ring Central.
more »
5on BBB, Aug 08, 2017
I'm very happy with the service and have not had one issue. Due to 'operator error', I was having trouble accessing my account. Customer service was responsive and walked me through everything. Good value for the money. more »
5on Capterra, Aug 08, 2017
Ringcentral Contact Centre/Customer Support is excellent!
Pros: The support staff provided individualized attention to assist with onboarding of the software's many features and resolving c
oncerns.
Cons: I had to find out about the contact centre services myself. My own account manager who was my first point of contact provided little assistance to me after I signed the contract. However, once I connected with the contact centre, I really felt like the team "has my back"
Overall: The multi-level IVR enhances and connection music elevates the image of my law firm.
more »
5on Capterra, Aug 08, 2017
Ringcentral Contact Centre/Customer Support is excellent!
Pros: The support staff provided individualized attention to assist with onboarding of the software's many features and resolving c
oncerns.
Cons: I had to find out about the contact centre services myself. My own account manager who was my first point of contact provided little assistance to me after I signed the contract. However, once I connected with the contact centre, I really felt like the team "has my back"
Overall: The multi-level IVR enhances and connection music elevates the image of my law firm.
more »
5on Fitsmallbusiness, Aug 08, 2017
Ring Central is easy to use, fast service, good quality and pricing. We are so glad we use this service. Thank you more »
5on Whichvoip, Aug 07, 2017
Reliable
RingCentral has provided a service of no errors of any kind for the last two years to us. We received efaxes on time and even when I have questioned if we were missing something. I coul
d look it up and confirm we had received all our faxes. When I have had to speak with them verbally, they are prompt to answer the phone and make sure you are totally satisfied before you hang up. more »
4on Fitsmallbusiness, Aug 07, 2017
We enjoy the flexibility of RingCentral. The mobile app is easy to use and we like the ability to use voice as well as texts. Being able to make and receive calls no matter where we are, and to share call duties among different people when employees are on vacation or working from home is very helpful. RingCentral is great for the needs of any busy, modern office. Also, being able to fax or receive faxes from virtually anywhere is a real plus! more »
3on iTunes, Aug 07, 2017
Version : 9.2.2
Just ok -helpful but definitely some issues
I've had consistent difficulty ringing out with this app when I have a connection with Wi-Fi. It either says ring-out is no
t available or appears to be trying to connect the call but never does. I can call using data but who wants to dot that when you have wi-fi? Further, when you're not connected to Wi-Fi and trying to play back messages there are constant interruptions to the playback seeking to connect to a Wi-Fi network. It's overall been helpful but there are some snags that need addressing. more »
5on Google, Aug 06, 2017
more »
5on GooglePlay, Aug 06, 2017
I. Love you mom more »
4on iTunes, Aug 05, 2017
Version : 9.2.1
Very Functional and versatile
The app is a companion to the Ring Central Service and is very functional and gives you good "on the go" features. Excellent for those dynamic
businesses that need to handle client calls outside of the office. more »
4on BirdEye, Aug 04, 2017
RingCentral was great! They helped me to configure my phone system. thanks! more »
4on BirdEye, Aug 04, 2017
Orlando was very helpful. I was expecting to just book an appointment to get this sorted out next week but was put straight through and got my company's new cloud phone set up today. We have tested it and it works! more »
5on BirdEye, Aug 04, 2017
BT representative called Will was polite, helpful and knowledgable. My support requirement was resolved straight away. Thank you Will and thank you BT more »
5on BirdEye, Aug 04, 2017
Marlon did a very good job assisting me with my issue. He was very helpful. more »
5on BirdEye, Aug 04, 2017
The support representative was very knowledgeable and she was extremely helpful by taking me through all I my business needs. she reassures me numerous time that help is always available should I need it in the future. Many thanks to her. Kind regards. more »
Page 1 of 335

About

Edit
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Review summary

5  6791
4  1289
3  230
2  4
1  1
60 reviews with no rating
4.8
8375 reviews