RingCentral | Phone System
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RingCentral

4.8
9258 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002US

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(877) 272-0199

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4on GooglePlay, Oct 18, 2017
Great app, I use it for business purposes and it works smoothly more »
4.6on Whichvoip, Oct 18, 2017
Been using RingCentral for 10 years, it's great!
My first experience using RingCentral was back when I started a new business, nearly 10 years ago. What I loved about it then, was the way y
ou could sound like a big company, even if you were operating from only a cell phone. Now I work for a larger company, and we use it in our office, with multiple extensions and desk phones for everyone. I like it even better now! Big or small, RingCentral is great! more »
5on Whichvoip, Oct 18, 2017
Great Service
This service is dependable. The features are pretty amazing, we would totally recommend this company to everyone!
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4.5on G2 Crowd, Oct 17, 2017
User and mobile friendly
What do you like best?
I love having the ability to communicate with coworkers across the country from my desktop or mobile phone. The ability to forward phones wi
th a couple clicks on the desktop or cell phone is so convenient.
What do you dislike?
Too many changes, seems like everytime I turn around there is an update of sorts and I have to change the order I do things.
What business problems are you solving with the product? What benefits have you realized?
Ease of using the system
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4on Capterra, Oct 16, 2017
Ring Central - highly recommended
Comments: We have 20 locations all using Ring Central and it's a huge help.
Pros: Hard and Softphone capable - if you have people like me that travel
around, having an easy to use softphone is mandatory Great Android app - app works just like you'd hope for it to Simple call recordings Easy conference
Cons: Backend dashboard is a little clunky but it's fine once you figure it out I really wish they added the ability to function as a call tracking system as well
more »
4on Capterra, Oct 16, 2017
Ring Central - highly recommended
Comments: We have 20 locations all using Ring Central and it's a huge help.
Pros: Hard and Softphone capable - if you have people like me that travel
around, having an easy to use softphone is mandatory Great Android app - app works just like you'd hope for it to Simple call recordings Easy conference
Cons: Backend dashboard is a little clunky but it's fine once you figure it out I really wish they added the ability to function as a call tracking system as well
more »
4on Capterra, Oct 16, 2017
Ring Central - highly recommended
Comments: We have 20 locations all using Ring Central and it's a huge help.
Pros: Hard and Softphone capable - if you have people like me that travel
around, having an easy to use softphone is mandatory Great Android app - app works just like you'd hope for it to Simple call recordings Easy conference
Cons: Backend dashboard is a little clunky but it's fine once you figure it out I really wish they added the ability to function as a call tracking system as well
more »
5on BirdEye, Oct 15, 2017
each time I had to call (for different issues), support has been on point, thanks. more »
5on GooglePlay, Oct 15, 2017
Love this app, works perfectly! more »
4on iTunes, Oct 15, 2017
Version : 9.3.1
Please fix the app!
Great app!
more »
5on BirdEye, Oct 15, 2017
JP was exceptional, diligent, and highly technical. I would highly recommend him. more »
5on BirdEye, Oct 14, 2017
Thank you for the attentive and timely help. Your customer Service department has always been very knowledgable and easy to work with. We appreciate your commitment to customer service, and Thank you. more »
5on BirdEye, Oct 14, 2017
Muriel was very helpful and responsive to my issue. She took control and did the necessary fixes. more »
5on BirdEye, Oct 14, 2017
He was very helpful. He was patient when things weren't working right on my end. Got it resolved in a timely manner, and gave me tips to avoid the problem going forward. more »
5on BirdEye, Oct 14, 2017
Neil was outstanding. He listened and understood my issues and helped to resolve them as quickly as possible. He also followed up with me. more »
5on BirdEye, Oct 13, 2017
I spoke with Joey from customer service, and he is great. Incredibly nice, cordial and very knowledgeable. I had some generic questions about my account that I'll have to work with in the future, and Joey was great. He listened to me, and responded with the correct information. He is great, and he is an asset to your company. Thanks!! more »
5on BirdEye, Oct 13, 2017
Every time I have worked with anyone at RingCentral they have been very nice. I have never had a bad review with them. more »
5on BirdEye, Oct 13, 2017
My representative Nick was very smart and helpful. Nick is a great asset to your company. more »
5on Capterra, Oct 13, 2017
In my experience, the customer service was not that consistent.
Pros: I like that this software offers so many features and that it operates on an established platform with an overall good reput
ation to back it up.
Cons: Unfortunately, we have not had the be best customer service experience. Some of the reps and tried the hard sell (which is real turn-off) and then you might get a rep. who respects your budget and is willing to discuss what is best for you based on that and the needs you express.
more »
4on Capterra, Oct 13, 2017
Meetings comes free with RingCentral. Video conferencing you can schedule or join in a flash.
Pros: The ease of scheduling a meeting and inviting people in the e-mail is very helpful. I love the
mobile app but it doesn't offer 100% functionality as compared to the desktop version. Still, it enjoys the same level of attention to HD quality that RingCentral does, so call quality is constantly being monitored to assure your video and audio connection is as good as it can be, whether you're using WiFi or cell service to connect to the call. more »
5on BirdEye, Oct 13, 2017
Ryan was very helpful, patient, and attentive. Excellent customer service! Thank you! more »
4on Capterra, Oct 13, 2017
Meetings comes free with RingCentral. Video conferencing you can schedule or join in a flash.
Pros: The ease of scheduling a meeting and inviting people in the e-mail is very helpful. I love the
mobile app but it doesn't offer 100% functionality as compared to the desktop version. Still, it enjoys the same level of attention to HD quality that RingCentral does, so call quality is constantly being monitored to assure your video and audio connection is as good as it can be, whether you're using WiFi or cell service to connect to the call. more »
4on Capterra, Oct 13, 2017
Meetings comes free with RingCentral. Video conferencing you can schedule or join in a flash.
Pros: The ease of scheduling a meeting and inviting people in the e-mail is very helpful. I love the
mobile app but it doesn't offer 100% functionality as compared to the desktop version. Still, it enjoys the same level of attention to HD quality that RingCentral does, so call quality is constantly being monitored to assure your video and audio connection is as good as it can be, whether you're using WiFi or cell service to connect to the call. more »
5on BirdEye, Oct 13, 2017
Very good service from both Sales and from the Installation / Customer Service team. I am looking forward for a continues business relationship with your company. Keep up the good work! more »
4on BirdEye, Oct 13, 2017
The tech support individual was not only knowledgeable but very pleasant to deal with. more »
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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
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Review summary

5  7463
4  1488
3  242
2  4
1  1
60 reviews with no rating
4.8
9258 reviews