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RingCentral
- Telecommunications
- Belmont, CA
About this business
Overall, happy with the service. No downtime, reliable service, equipment was definitely an upgrade over the old phones my company used.
RingCentral has been charging me for months for a service I have never used. Ive been telling them from the beginning that I do not use the service and want to cancel. In the last couple of months I have finally talked to multiple people to cancel my account and keep getting the runaround. They are still charging me for a service that I dont use after repeated attempts to cancel.
STAY AWAY. BAIT AND ******. They charged us over $1,000, we spent weeks porting our phone number and setting up their equipment and accounts, only to weeks later be told that they would not be able to provide *** services for us. We previously had registered *** services from another VOIP provider without issue. Their total disregard for our time is completely unacceptable. STAY AWAY FROM THIS COMPANY.
signed up with 16 phones (ported our numbers over from another provider) and within two days - our phones were shut down. Our sales rep *** ******** reply back to me is that someone will look into it and he will be in meetings all day. Cant make outgoing or take incoming calls. I have customers emailing in wanting to cancel because they cant get ahold of us. Trusted this company and now I'm loosing business and having to refund customers. Horrible experience - they say anything they can to e you to sign up. I have email conf... read more
RingCentral is hands-down the worst telecommunications platform Ive ever used. The support team is anything but supportive and thats me being polite. In reality, support is slow, unhelpful, and seems more focused on closing tickets than actually fixing problems.I could go on forever about the issues weve had with this service: inaccurate or nonexistent reporting, constant outages and glitches...overall terrible functionality. Core tools youd expect to just work simply dont. Updates break more than they fix, and no one takes ... read more
1 Star Extremely Disappointing and Untrustworthy My experience with RingCentral has been extremely frustrating and disappointing. Their customer service is poor, unresponsive, and shows no genuine interest in helping clients or supporting businesses.What is most concerning is their billing and cancellation practices. Even after a contract term expires, they still make it very difficult to cancel service and attempt to charge additional cancellation or continuation fees. This is not about early termination they simply do not ... read more
DO NOT RECOMMEND. RingCentral is awful. First the amount of spam calls received was ridiculous. Second, charging for texting?! We are no longer in the T-9 years, text should be included. Third, their lying sales team who bait and switch. We specifically said we did not want a contract since we were in start up phase. We wanted to pay month to month. The sales person agreed and switched out the terms for a year long contract. Shame on us for trusting and not reading the fine print, however we specifically said we didn't want ... read more
RingCentral offered me a 30-day free trial to determine whether their service would meet my business needs. Before the 30 days were up, I contacted them to cancel, as the service was generating more bot calls than actual customer calls. However, it appears my cancellation request was never processed, and they now claim they never received my call, On November 26, 2025, I called again to cancel the service. Instead of helping me, they repeatedly gave me the runaround and refused to process the cancellation, which led to under... read more
Unfortunately there is no option to leave a 0 star as 1 star is the minimal to leave a review. Ring Central has now become the most **************** in ***. They lure customers by signing them 5 years contract without even clearly mentioning that it's 5 years. Once the customers receive their first bill with very high amount they try to cancel the service and then found that they were trapped with a 5 year contract and even after canceling they still need to pay for 5 year. It seems that their major revenue is coming from th... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 3.6 star rating with 1,943 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.