RingCentral | Phone System

RingCentral

4.8
14434 reviews
Phone System
 20 Davis Drive, Belmont, CA 94002US

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4.8
14434 reviews
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5on iTunes, Jul 17, 2018
I’ve been using it for nearly 5 years
I’ve been with Ring Central for nearly 5 years and I actually use the app from a cell enabled ipad, not even a phone. It has gotten more reliable every
year and is constantly updated with new features. It has come so far! Texting is now MMS and you can send pictures as well. The call quality is almost always excellent. I loved being able to be out of the country and make calls as usual on high speed internet. No one even knew I was gone. A great product for companies with employees that are spread out or need several options. more »
4on Capterra, Jul 16, 2018
Easier to use than WebEx
Pros: We switched from Cisco WebEx to RingCentral early this year, and so far I've really enjoyed my experience. I found WebEx to be quite outdated in it's fun
ctionality and design, RingCentral is much easier/simpler to use.
Cons: While I have not experienced this, a few of my colleagues have complained about audio outages and connectivity issues. It seems there are still some kinks to be worked out in the platform, but nonetheless, I'd still recommend the tool.
more »
4on Capterra, Jul 16, 2018
Easier to use than WebEx
Pros: We switched from Cisco WebEx to RingCentral early this year, and so far I've really enjoyed my experience. I found WebEx to be quite outdated in it's fun
ctionality and design, RingCentral is much easier/simpler to use.
Cons: While I have not experienced this, a few of my colleagues have complained about audio outages and connectivity issues. It seems there are still some kinks to be worked out in the platform, but nonetheless, I'd still recommend the tool.
more »
5on Capterra, Jul 12, 2018
Awesome upgrade for an office phone system.
Pros: My company just introduced RingCentral a few months ago and it's awesome! I personally love the fact that you can set your phone calls to c
ome to your office phone, cell phone, or both (how I currently have it set up). I find it really useful when I'm out of the office or when I'm on a call with a software vendor doing a walk-through and I need my hands free. It's one of those things you don't think you really need, but once you have it, you can't imagine having an office phone any other way.
Cons: Logging in for the first time/Setting up my account presented some problems, but since then it's been smooth sailing.
Overall: Constant access to my office phone, which allows me to be flexible in and out of the office.
more »
5on Capterra, Jul 12, 2018
We use Ring Central GLip for our internal office chat needs
Pros: It is super easy to use and offers a place to keep links, files, and calendars all in one place. It is easy to maintain and use.

Cons: Setting up users is a little clunky. You have to invite them as an admin and then add them to your team or company.
Overall: It is super easy to use and figure out from an end user's standpoint.
more »
5on Capterra, Jul 12, 2018
We use Ring Central GLip for our internal office chat needs
Pros: It is super easy to use and offers a place to keep links, files, and calendars all in one place. It is easy to maintain and use.

Cons: Setting up users is a little clunky. You have to invite them as an admin and then add them to your team or company.
Overall: It is super easy to use and figure out from an end user's standpoint.
more »
5on Capterra, Jul 12, 2018
Awesome upgrade for an office phone system.
Pros: My company just introduced RingCentral a few months ago and it's awesome! I personally love the fact that you can set your phone calls to c
ome to your office phone, cell phone, or both (how I currently have it set up). I find it really useful when I'm out of the office or when I'm on a call with a software vendor doing a walk-through and I need my hands free. It's one of those things you don't think you really need, but once you have it, you can't imagine having an office phone any other way.
Cons: Logging in for the first time/Setting up my account presented some problems, but since then it's been smooth sailing.
Overall: Constant access to my office phone, which allows me to be flexible in and out of the office.
more »
5on Capterra, Jul 12, 2018
Awesome upgrade for an office phone system.
Pros: My company just introduced RingCentral a few months ago and it's awesome! I personally love the fact that you can set your phone calls to c
ome to your office phone, cell phone, or both (how I currently have it set up). I find it really useful when I'm out of the office or when I'm on a call with a software vendor doing a walk-through and I need my hands free. It's one of those things you don't think you really need, but once you have it, you can't imagine having an office phone any other way.
Cons: Logging in for the first time/Setting up my account presented some problems, but since then it's been smooth sailing.
Overall: Constant access to my office phone, which allows me to be flexible in and out of the office.
more »
5on Capterra, Jul 12, 2018
We use Ring Central GLip for our internal office chat needs
Pros: It is super easy to use and offers a place to keep links, files, and calendars all in one place. It is easy to maintain and use.

Cons: Setting up users is a little clunky. You have to invite them as an admin and then add them to your team or company.
Overall: It is super easy to use and figure out from an end user's standpoint.
more »
5on iTunes, Jul 10, 2018
Easy to Use and Does the Job
No complaints the call forwarding is easy to set up and I can make calls with my business number from my personal cell.
more »
4on iTunes, Jul 10, 2018
Great overall , needs some tweaking.
I will start by saying 95% of this app is wonderful. It’s responsive , user friendly and out of the 3 major voip carriers I have tried ring central beats t
hem all on every level, the app included .
The one thing I dislike is a recent update removed the ability for me to see incoming calls unless the app is open. They used to pop up on a banner notification (still turned on) but now all I get is the voicemail notification.
Besides that I am happy .
more »
5on BirdEye, Jul 05, 2018
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5on BirdEye, Jul 05, 2018
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5on BirdEye, Jul 04, 2018
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5on iTunes, Jul 02, 2018
It works every time
Can’t fault this app and it frees me from my land line without compromising quality. Best I’ve used - and I’ve tried a few!
more »
5on iTunes, Jun 29, 2018
Works great
Only way to fax with phone and internet
more »
3on iTunes, Jun 28, 2018
Works great on my data but not on WiFi
I really like being able to make and receive calls on my cell phone and it appears that I am in the office! So I don’t miss out on much! However when i a
m on WiFi calls are not clear and sometimes it doesn’t even ring!! I hate that part!!! more »
4on Capterra, Jun 27, 2018
Great for Business Use
Pros: I love that everything is integrated in one system. You can call, text, and fax all in one place. You can also download the app for your desktop and have access dire
ctly on your computer and access it on your phone if needed.
Cons: As with any telephone software, connectivity can be an issue. It's frustrating when the notifications are late or things aren't showing up on the desktop app.
more »
4on Capterra, Jun 27, 2018
Great for Business Use
Pros: I love that everything is integrated in one system. You can call, text, and fax all in one place. You can also download the app for your desktop and have access dire
ctly on your computer and access it on your phone if needed.
Cons: As with any telephone software, connectivity can be an issue. It's frustrating when the notifications are late or things aren't showing up on the desktop app.
more »
4on Capterra, Jun 27, 2018
Great for Business Use
Pros: I love that everything is integrated in one system. You can call, text, and fax all in one place. You can also download the app for your desktop and have access dire
ctly on your computer and access it on your phone if needed.
Cons: As with any telephone software, connectivity can be an issue. It's frustrating when the notifications are late or things aren't showing up on the desktop app.
more »
5on Capterra, Jun 27, 2018
We use ring central for our center phone system. It is very easy to use and user friendly. We like i
Pros: I love how i stay logged in when i click on my icon to start our day. The text box is e
asy to use. The fax feature is awesome
Cons: i don't have any complaints about this system. it works well for me and i enjoy using it. I was sceptical at first and do not feel that way at all now.
more »
5on Capterra, Jun 27, 2018
We use ring central for our center phone system. It is very easy to use and user friendly. We like i
Pros: I love how i stay logged in when i click on my icon to start our day. The text box is e
asy to use. The fax feature is awesome
Cons: i don't have any complaints about this system. it works well for me and i enjoy using it. I was sceptical at first and do not feel that way at all now.
more »
5on Capterra, Jun 27, 2018
We use ring central for our center phone system. It is very easy to use and user friendly. We like i
Pros: I love how i stay logged in when i click on my icon to start our day. The text box is e
asy to use. The fax feature is awesome
Cons: i don't have any complaints about this system. it works well for me and i enjoy using it. I was sceptical at first and do not feel that way at all now.
more »
3on Capterra, Jun 26, 2018
It works pretty well.
Pros: It is easy to add a phone and an extension for people in the office. Each phone has a direct number and an extension on the main line. You can pick which is shown on
the caller ID. You have pretty strict control over when you accept calls, what happens when someone calls after hours (ring to voicemail, straight to voicemail, just ring...), where the phone rings (computer, mobile device, phone, forwarded to another phone) and how many times it will ring at each location and if it is sequential or at the same time, waiting music...
Cons: It can be glitchy. I had a missed call the other day and when I cleared it another, new missed call message showed up a few minutes later and then an incoming call popped up from that number a few minutes after that. Neither of the calls was real. It is a bit pricy.
more »
3on Capterra, Jun 26, 2018
It works pretty well.
Pros: It is easy to add a phone and an extension for people in the office. Each phone has a direct number and an extension on the main line. You can pick which is shown on
the caller ID. You have pretty strict control over when you accept calls, what happens when someone calls after hours (ring to voicemail, straight to voicemail, just ring...), where the phone rings (computer, mobile device, phone, forwarded to another phone) and how many times it will ring at each location and if it is sequential or at the same time, waiting music...
Cons: It can be glitchy. I had a missed call the other day and when I cleared it another, new missed call message showed up a few minutes later and then an incoming call popped up from that number a few minutes after that. Neither of the calls was real. It is a bit pricy.
more »
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Google reviews summary

4.8
118 reviews
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422
  
32
  
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Contact

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20 Davis Drive, Belmont, CA 94002
Phone System
Today 9:00 am - 6:00 pm

About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
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