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Rise Broadband - Englewood, CO
- Internet Service Providers
- Englewood, CO
About this business
Rise Broadband is dedicated to providing reliable high-speed Internet and phone service, which enables customers to connect with the people and things they value most. In doing so, Rise helps close the digital divide by offering rural and suburban homes and businesses a competitive choice for quality, affordable service.
Location details
61 Inverness Dr E #250, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
When I was offered service for Rise Broadband, I specifically asked if I could set date of payment for the 1st of each month. I was emphatically told "Yes!" When I received my first billing statement from Rise Broadband it was for the 3rd week of the month, not the 1st. When I called customer service and, again, requested that my billing date be set for the 1st of each month (using autopay), I was again enthusiastically assured "Yes!" When I received my second billing statement due the 3rd week of the month (autopay), the am... read more
Business response:
Thank you very much for providing your feedback and letting us know about this issue, Randy . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us regarding your concerns. We'd like to provide further assistance. Please email your account information to us at feedback@risebroadband.com and we will be more than happy to assist you. Thank you, Rise Broadband
I have no complaints, great service from installation to today.
Business response:
Walter Buck , We appreciate you taking the time to leave a review for our company! We always do our best to provide the best experience possible for all of our customers, and we are glad to hear that you had a positive experience as well. If you have any questions or concerns, please feel free to reach out to us at 844-411-7473 and we will be more than happy to assist you.
It speed up my wif 400 %
Business response:
Todd , Thank you so much for your 4 star rating! We are so pleased that you are happy with your service. Thanks for taking the time to rate us! Regards, Rise Broadband
Rise has great customer service. Installation was fast and easy and they have competitive prices. Their reps always answer the phone and address questions and problems right away.
Business response:
Thank you so much for your kind words, Zachary. We really appreciate you taking the time out to share your experience with us. Cheers, Rise Broadband
Great reception, faster speed. Great communication, if there will be down time and for how long you are told way ahead. Price is right, service outstanding . Office staff are knowledgeable and courteous. I should have switched longtime ago.
Business response:
Carol Spaulding , Thank you for the awesome review of Rise Broadband! We are so pleased that you are happy with your service. Thank you for being a valued Rise Broadband customer. Have a great day!
My installer, Joe, did a great job. He was professional and courteous and very knowledgeable. He covered every aspect of the installation and answered all my questions fully. When he left, everything was complete and I was a happy customer. The only issue we had was when he was attempting to call me to verify my location, he was using some phone app that was totally insufficient for the task. We could not hear each other talk. He should not be limited by that phone app. Once he called me on a normal cell phone, we conn... read more
Business response:
Michael Nickerson , We appreciate you taking the time to leave a review for our company! We always do our best to provide the best experience possible for all of our customers, and we are glad to hear that you had a positive experience as well. If you have any questions or concerns, please feel free to reach out to us at 844-411-7473 and we will be more than happy to assist you.
The associate that helped me was fantastic. She knew exactly what I needed and was very friendly without being rehearsed.
Business response:
Thank you so much for your kind words, Deborah. We really appreciate you taking the time out to share your experience with us. Cheers, Rise Broadband
Very good 💯
Business response:
Ismael Pastelin , Thank you for the awesome review of Rise Broadband! We are so pleased that you are happy with your service. Thank you for being a valued Rise Broadband customer. Have a great day!
My insulation was professionally done and the internet is the strongest signal I've ever had it definitely is better than I have experience with any other of the leading companies
Business response:
Hi Christopher , Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. We appreciate you taking the time to give us such a great review. Have a great day!
Frequently asked questions about Rise Broadband
How is Rise Broadband rated?
Rise Broadband has a 4.8 star rating with 2,756 reviews.
When is Rise Broadband open?
Rise Broadband is open now. It will close at 10:00 p.m.
Need help? Contact us.
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