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RiteRug Flooring
- Flooring
- Durham, NC
About this business
Location details
2511 South Tricenter Blvd., Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Natalie, Natalie, and Natalie! Before I chose riterug flooring, I got a quote from 4 different vendors. Once I talked to Natalie, it was obvious that riterug is the vendor I should go with. She is professional, caring, punctual, and fun to talk to. Delivery eta of materials for the remodeling job was fastest of all. And skilled workers did a great job for my flooring. Still, Natalie was the star! I will recommend her to anyone around me who needs floor remodeling. 2000 stars.
Business response:
We are thrilled that you had a great experience, Y S! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
Tim did a great work finding for me the best choice of lpv and carpet, within the budget. And the crew laid out everything impeccably. Great experience!
Business response:
We are thrilled that you had a great experience, Mikhail Gavrychkov! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
Arrived on time. Finished in one day. Did a great job. The sales rep came out to check!
Business response:
We are thrilled that you had a great experience, Grace B Jones! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
The installers were nice and efficient. They finished in a timely manner and cleaned up perfectly. It was as if they hadn’t been there, except for the beautiful new carpet.
Business response:
We are thrilled that you had a great experience, Susan Branion! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
The installers did a great job and did and excellent job of cleaning up before they left. The 2 closets were completed in just 2 hours.
Business response:
We are thrilled that you had a great experience, Debra Sheets! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
Natalie Saravia has been my point of contact for Rite Rug on multiple jobs. She is professional with my clients and is always on time and efficient with all of my flooring orders. Natalie is a true asset to the Rite Rug team and the main reason I keep my business there.
Business response:
We are thrilled that you had a great experience, Zachery Neahusan! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
Rachel provided us with exceptional customer service. We are from out of state. The entire experience was effortless and so easy. Our floors were installed the day after we closed. Rachel even went and took pictures for us. Our floors look amazing!!
We had a wonderful experience, the installers showed up on time, were extremely friendly and professional. The quality of work and time taken to complete were satisfactory. We will be contacting in the near future for carpet installation in our upstairs area.
I held off on putting this review as I was going to give the company another chance after a terrible install through my normal rep Zach. After Zach left the retail manager, Rachel, assisted me on the phone. She seemed nice enough as she assisted with ball park pricing for my client’s property. So, I call and text back to the number I have once the property is ready only to find both employees have left! Cannot refer anyone here now and will have to find a new flooring company unfortunately.
Business response:
Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Jane Lemont. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring customercare@riterug.com
Frequently asked questions about RiteRug Flooring
How is RiteRug Flooring rated?
RiteRug Flooring has a 4.4 star rating with 94 reviews.
When is RiteRug Flooring open?
RiteRug Flooring is closed now. It will open at 7:00 a.m.