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3940 N Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service! Rob was very helpful and walked us through every step of the way. Would recommend highly!
So easy, very friendly, thorough and always there to answer questions. Rob was great in every way through the process.
I had a disappointing experience with this lender during my VA IRRRL refinance. Throughout the process, I was told everything was on track, even after my rate lock had expired. Then, just one day before closing, I was informed that there would be an additional $2255 rate lock extension/holding fee that had never been clearly explained to me beforehand. Because this significant cost was disclosed at the last minute, I decided to cancel the refinance and work with another lender. My biggest concern was not the existence of the... read more
Wanted to get a rate quoted for refinance options and through the process was disrespected and treated like I had done something wrong. Extremely unprofessional communication in general with a final email response when I told him I was going to work with someone else of "Lol ok I'll withdraw this". Absolutely do not recommend working with Rob.
Rob Mellody at Rate (NMLS #601406) has a 4.7 star rating with 31 reviews.
Rob Mellody at Rate (NMLS #601406) is closed now. It will open on Monday at 9:00 a.m.