Robert Ferger of Mutual of Omaha Mortgage

Business response:

I'm delighted to hear about your great experience, Rafique. It's been a pleasure serving you at Mutual of Omaha Mortgage. Thank you for the perfect 5-star rating. Please don't hesitate to reach out if you need further assistance. -Robert Ferger 

Business response:

I'm thrilled to hear that you had such a positive experience with our expedited closing service, Brian. We strive to make the mortgage process as smooth and efficient as possible at Mutual of Omaha Mortgage. I'm also glad you appreciate our refinance plan, as we believe it's a valuable opportunity for our clients. Looking forward to assisting you with your future refinancing needs. Thank you for the stellar review and your trust in us! 

Business response:

I appreciate your feedback, Bradley. I'm glad to hear that you found my service to be "good good good". Here at Mutual of Omaha Mortgage, we strive for excellence and your rating of 4.33 out of 5 stars tells me that we're on the right track. I'll continue to improve my service to hopefully reach a perfect score in the future. Thank you for your trust. 

Business response:

I'm truly glad to hear that you found our process to be smooth, Chastity. My priority at Mutual of Omaha Mortgage is to ensure clients are updated at every stage, and it's rewarding to see that you appreciated this approach. I look forward to assisting you again in the future. Thank you for the stellar rating and positive feedback! -Robert Ferger 

Business response:

I'm very grateful for your positive feedback, Justin. My team and I at Mutual of Omaha Mortgage aim to provide a seamless and hassle-free experience from application to close. Your 5-star rating means a lot to us! Please don't hesitate to reach out if you need any further assistance. Thanks again for your trust and support. - Robert Ferger 

Business response:

I genuinely appreciate your kind words and outstanding rating, Jessica. It was a privilege assisting you, and I'm pleased to hear you found my communication timely and valuable. I strive to provide each client with a seamless experience at Mutual of Omaha Mortgage, and I'm delighted to know I achieved that in our interactions. Should you need further assistance or have any questions in the future, please do not hesitate to get in touch. Thank you once again for your positive feedback. - Robert Ferger 

Business response:

I'm delighted to hear that you had a good experience, Sumit. Your positive feedback is appreciated. Here at Mutual of Omaha Mortgage, we strive to provide top-notch service to our clients. Please, do not hesitate to reach out if you ever need any assistance in the future. Thank you for your 5-star review. It was a pleasure working with you. Best Regards, Robert Ferger 

Business response:

I'm extremely grateful for the positive feedback, Brien. I always aim to uphold my promises and maintain open communication, so it's rewarding to hear that you appreciated these efforts. Thanks for trusting me and Mutual of Omaha Mortgage with your needs. Looking forward to any future opportunities to assist you. Best, Robert Ferger. 

Business response:

I appreciate your review, Derrick. It's great to hear that the loan process was efficient and that my prompt responses were beneficial to you. I aim to keep up the pace and continue delivering quality service to all clients. Thank you for choosing Mutual of Omaha Mortgage. Your rating is important to me and motivates me to strive for the full 5 stars.