Robert Ferger of Mutual of Omaha Mortgage

Business response:

Kevin, I'm thrilled to hear about your positive experience with myself and the team at Mutual of Omaha Mortgage. It's amazing that we were able to exceed your expectations by closing your loan earlier than expected. Your feedback reaffirms the hard work we put in every day. Thank you for your recommendation, it means a lot! Don't hesitate to reach out if you ever have more questions. - Robert Ferger 

Business response:

Thank you, Michael, for the five-star rating and the positive feedback. It's wonderful to know that you appreciated the promptness and thoroughness of my responses, and felt that my service was delivered proactively. I strive to provide this level of service to all my clients at Mutual of Omaha Mortgage. Your satisfaction is my top priority. Thanks again for taking the time to share your experience. 

Business response:

I appreciate your feedback, Paula. It's heartening to know that you found our communication effective. I strive to ensure my clients are always in the loop about all proceedings. I'm glad to hear that you had a positive experience with Mutual of Omaha Mortgage. Your rating is very encouraging. Thank you for taking the time to share your experience. I look forward to serving you in the future! 

Business response:

I appreciate your kind words, Andrew. It was a pleasure to be of service to you. I strive to ensure that the process is as smooth and straightforward as possible for all my clients. Your recommendation to friends and family means a lot to me. Looking forward to the opportunity to work together again in the future. Best, Rob, Mutual of Omaha Mortgage. 

Business response:

I greatly appreciate your kind words, Simon. It's my top priority to provide trusted and reliable service to my clients, and I'm glad to hear that you've had a positive experience. It was my pleasure to assist you with your mortgage loan application. If you ever have more questions in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for your recommendation. It means a lot to me. Best, Rob Ferger. 

Business response:

I truly appreciate your kind words, Erin. It's my mission to provide exceptional service to all my clients, and I'm pleased to hear that you felt supported during your experience with Mutual of Omaha Mortgage. Your feedback motivates me to continue delivering top-tier service around the clock. Thank you for choosing me as your trusted advisor and for leaving this fantastic review. Best regards, Robert Ferger. 

Business response:

I am truly grateful for your positive feedback, Visvesh. I'm glad to hear that you found our communication effective and satisfactory. At Mutual of Omaha Mortgage, we aim to provide flexibility and numerous options to cater to our client's unique needs. Your 4.83-star rating means a lot to us, and we will continue to strive for perfection. We appreciate the trust you have placed in us and look forward to assisting you in the future. 

Business response:

I'm truly humbled by your kind words, Nenibeth. I strive to ensure that the requirements are clear to all my clients and assist them throughout the process. Matt and I are pleased to know that our efforts helped you get your loan approved smoothly. We truly appreciate your high rating and your decision to work with Mutual of Omaha Mortgage. Thank you and do not hesitate to reach out if you need any further assistance. 

Business response:

I'm truly grateful for your positive feedback, Jon. It was my pleasure to assist you throughout the process and I'm glad to hear that you found our communication and service efficient. I strive to make the process as smooth as possible for my clients, and it's rewarding to hear that this was your experience. Also, I'm thrilled that you found our rates competitive. Thank you for choosing Mutual of Omaha Mortgage. Please don't hesitate to reach out if you have any future needs or questions. Warm regards, Robert Ferger.