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Rogers & Hollands Jewelers
- Jewelry
- Brookfield, WI
About this business
Location details
95 N. Moorland Rd, C11, Brookfield, WI, 53005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Rogers & Holland’s SUCKS. They have LOST MY WEDDING RING! I took my wedding ring in one month ago to get it fixed for the hundredth time (platinum keeps bending/mis-shaping. They keep thinning it out, to reshape it. Now it’s too thin, and more bent) Was told they were sending it over to head quarters to fix the problem for good, and that they would follow up in a few days. ONE MONTH LATER, still no communications. I called last night to get an update to find out, they DON’T KNOW WHERE MY RING IS! No communications have... read more
Business response:
Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
I took my wedding band in last week to ONLY have it resized, with explicit written orders to NOT buff out the brushed finish on my ring. They promised it would not be touched. Well, apparently their jeweler WALTER likes to take liberties and not follow written instructions, because my ring came back polished completely smooth “restored to like new condition”...which is ignorant because my ring was a brushed band when we bought it brand new over 20 years ago! When my husband went back in today to show him what it was supposed... read more
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.5 star rating with 264 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.