This profile has been claimed by the business owner or representative.
Rossmoor Post Acute
- Nursing home
- Walnut Creek, CA
About this business
Location details
1226 Rossmoor Pkwy, Walnut Creek, CA, 94595, United States
Get directions
My father was at this facility for approximately 2 1/2 months. The care he got during that time was excellent. I got to know the staff well and they truly care about their residents and strive to improve their health and well being. There were always plenty of staff on hand and available to respond to any requests or questions we had. It truly became a home away from home. I am truly grateful to this facility for guiding my father back to health and I would recommend it to anyone looking for a place for their loved one.
Business response:
Thank you for the kind words and taking the time to provide this review. We love helping others with their health, and hearing positive feedback like this really makes it all worth it!
Title: A Truly Compassionate 5-Star Facility for Long-Term Recovery My mother was recently discharged from Rossmoor Post Acute after a 100-day stay following hip surgery due to a car accident. While many people only experience SNFs for a short period (10-20 days), staying here for over three months gave us a deep and thorough perspective on the quality of care they provide. I can confidently say this facility is exceptional. The Staff: Professionalism with a Heart The recovery process was successful largely thanks to the i... read more
Business response:
Thank you for the kind feedback. We appreciate you taking the time to provide such wonderful feedback on our staff at Rossmoor Post Acute. We strive to provide excellent care, so thank you for letting us know that you're pleased with our care.
Finest facility that I've ever stayed out of three .Rossmoor Post Acute Care is the only facility that met every single one of my expectations. Your staff including Nurse, CNA and Therapy department are all excellent with people who truly cares. Even your Dr was the best to the point if I was down in Walnut Creek I will want him as my personal physician. This facility is above and beyond of my expectations.
Business response:
Thank you for choosing Rossmoor Post Acute. We're delighted our staff, therapy team, and physician exceeded expectations during your stay.
Exceptional staff and a clean facility. The team is very attentive and responsive to the needs and requests of patients, providing quality care with a super friendly attitude. Thank you Director Steve, Nurse Mary and Fin keep up the great work.
Business response:
Thank you Yulanda for the feedback and kind words. Our team really works hard each day to provide great care. We listen, learn, and improve. Thanks again!
1/31/26 My name is Darlene Harris. I had major reconstructive back and spine surgery on January 15, 2026. On January 19, 2026, I began my rehabilitation at Rossmoor Post Acute, and I can truly say it was one of the best rehabilitation experiences anyone could ask for. I would highly recommend this facility to anyone in need of skilled rehabilitation. I would love to share my wonderful experience with some of your outstanding staff: CNAs - Every CNA showed me genuine love and care. I felt catered to and truly special at all ... read more
Business response:
Your positive feedback about our rehabilitation team means everything. Thank you for recognizing our staff's dedication to your recovery. Our team works so hard, and so it's nice to be called out individually, so that they know that their 'above and beyond' service is recognized. Thank you for taking the time to share this!
I chose Rossmoor Post Acute after visiting and comparing it with another post-acute facility in Walnut Creek. The deciding factor was simple but important: Rossmoor felt like a true medical care facility, while the other location felt more like a modern senior or retirement center. Given my father's condition, he needed real medical care--not just a nice environment--and Rossmoor clearly fit that need. From the very beginning, the level of service exceeded my expectations. Steve Stock, the General Manager, was outstanding. ... read more
Business response:
Thank you Eric. You and your family were wonderful. The open communication back and forth helped us learn how to best care for your dad. We truly want to provide the best care possible, so we'll keep working on improving. Your feedback and appreciate really helps! Take care,
I liked the treatment I received in Rossmoor faculty very much. They responded to my needs pretty quickly and that's A-OK by me
Business response:
Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (925) 975-5000 if you have any additional concerns or details to share.
We started off in a tough spot moving Mom to her care here. None of these facilities are perfect so as far as care goes if you keep on top of everything you should be able to get the care your loved one needs. Make sure and fill out an inventory of clothing and supplies you are bringing into the place when going through the admittance process. Our Moms clothes we lost in the laundry but thankfully they have reimbursed us for the full amount after showing our receipts for prior purchases. If I did have a concern it was addres... read more
i was a patient for 28 days, starting in early February. it is a clean facility. There seem to be an over abundance of Indians but not enough chiefs. I never knew who was supposed to provide what care. I was fortunate to have a bed with a window, which I really enjoyed. OT and PT were great. the food needs improvement! Ii never know there were so many ways to serve and disguise chicken, which was often cold! all in all, it was as good an experience as it could have been but hope i don't have to go back!
Frequently asked questions about Rossmoor Post Acute
How is Rossmoor Post Acute rated?
Rossmoor Post Acute has a 4.3 star rating with 128 reviews.
When is Rossmoor Post Acute open?
Rossmoor Post Acute is open now. It is open 24/7.