Rossmoor Post Acute

Callie W. 

on Yelp

6 months ago

I was a post acute patient at the Rossmoor post acute in Walnut Creek for 3 weeks and was severely neglected. My ability to articulate my medical needs was disregarded that ended up with giving me medication that had ben discontinued by my doctor. the food was cold and unrecognizable. I would not eat it. I believe that I was discriminated based on medical insurance just placed in a part ware you barley get basic needs broke bed, limited to no personal care. 

Elena M. 

on Yelp

a year ago

This is a clean place but most of the staff members aren't train nor capable to treat and help the needed and sick patients. 

Jeff Y. 

on Yelp

a year ago

This is my first stay in a long term care facility so I have nothing to compare it with. Although there are some people here that are very nice that really care about their job, most seem over worked, underpaid and really dont care. The facility itself is very clean, but the quality of care is lacking. On multiple occaisions I have laid here for over an hour trying to get help and medicine I need to manage pain. I suspect this is a management problem. Based on the quality of the food they are trying to save every penny they ... read more