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Round Rock Nissan

4.5
  • Round Rock, TX

About this business

Location details

3050 North IH 35, Round Rock, TX, 78681, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.58,113 reviews
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hawkeye's profile image
hawkeye 
a year ago

Our only interface with Round Rock Nissan is with the Service Department , which we have found to be “ Top Shelf “ ! 

Business response:

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

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karen 
a year ago

It was a pleasure working with Lane Taylor at Round Rock Nissan. He answered all our questions and made the car buying process a smooth one. 

Business response:

Hi Karen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! 

donnince Brooks's profile image
donnince Brooks 
a year ago

Awesome job finding the problem with my car. I will bring my car back any repaired. Thank you 

Business response:

Hi Donnince, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

coulsonflorence's profile image
coulsonflorence 
a year ago

I love Round Rock Nissan dealership. Everyone is friendly, professional and very personable. Thank You! 

Business response:

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. 

Elraulcho's profile image
Elraulcho 
a year ago

Quick check in, friendly service advisors that don’t push add-on services too hard and a complimentary car wash! Awesome! 

Business response:

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day! 

YG's profile image
YG 
a year ago

Great service. Darren was great throughout the past week, when the problem with the tire could not be duplicated last week, but was discovered today. He was attentive despite the busy day. I will not hesitate to recommend Round Rock Nissan. 

Business response:

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Aliceadlc60's profile image
Aliceadlc60 
a year ago

Thank you so much for the wonderful service. Everyone is very nice. Thank you for washing my car. 

Business response:

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

whiteboychris1's profile image
whiteboychris1 
a year ago

Customer Service is always great. The staff is always helpful with my needs. They don't try to push services that I don't want. 

Business response:

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! 

Tibbets95's profile image
Tibbets95 
a year ago

1st experience here months ago was awesome, timely repair/service and good communication from service tech. Second experience here (yesterday) was disappointing and 7hrs long (vs 2-3). I scheduled this service and week in advance based on approval a month ago, dealer promised parts in stock and advised to get there at 7am (and we did did). long story short is a promised part in stock was not in stock so 3x the wait. 

Business response:

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Luis Cruz, the Service Director will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Brandon Ming – General Manager tming@roundrocknissan.com 

Frequently asked questions about Round Rock Nissan

How is Round Rock Nissan rated?

Round Rock Nissan has a 4.5 star rating with 8,113 reviews. 

When is Round Rock Nissan open?

Round Rock Nissan is open now. It will close at 8:00 p.m.