Rover Oaks Pet Resort, Houston

Wendy Elizabeth 

on Facebook

8 years ago

Rover Oaks has a beautiful facility and friendly front desk workers. However, the communication between the doggy daycare, doggy daycare workers, boarding, and office staff is TERRIBLE!! I took my dog to Rover Oaks for the first time last weekend and I was appalled with their lack of communication. First, I called to set up boarding and daycare as a new client. The office staff took my information, my dogs information, and ask me several questions. Then, the office staff ask me to get my Vet to fax over my dogs medical histo... read more

Wendy Livingston Thome 

on Facebook

8 years ago

Rover Oaks has a beautiful facility and friendly front desk workers. However, the communication between the doggy daycare, doggy daycare workers, boarding, and office staff is TERRIBLE!! I took my dog to Rover Oaks for the first time last weekend and I was appalled with their lack of communication. First, I called to set up boarding and daycare as a new client. The office staff took my information, my dogs information, and ask me several questions. Then, the office staff ask me to get my Vet to fax over my dogs medical histo... read more

Bob Cavnar 

on Facebook

11 years ago

Terrible. Refused to take my 15 yr old toy poodle for grooming because he's too old. Too old? Apparently, older dogs take too long and are not profitable enough. Business is "too good" to take older dogs, I was told. Sad, especially since he was trained there as a young guy. Never again.