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5600 Veterans Memorial Blvd, Metairie, LA, 70003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Everyone in the Service Dept was extremely professional, knowledgeable, and kind!
Business response:
We deeply cherish your kind words about our Service Department team! It's wonderful to hear that you experienced such professionalism and care during your visit. Our team takes great pride in providing knowledgeable and friendly service to every customer. Thank you for taking the time to share your experience with us!
service department is dependable
Business response:
We are grateful for your trust in our service department, Ronald! Knowing that you find us dependable means the world to our team. We're here whenever you need us and look forward to continuing to serve you well.
Jermey Laureano Aponte was great to work with!
Business response:
We're so glad Jermey made your experience a great one! We truly appreciate you taking the time to share this with us. Thank you for choosing us!
Josh Rainer is one of the Best Agent helping customers He did a great job changing my Wiper Arm I also Recommend Herman Smith for his Business and support Khalil Imsais MD
Business response:
Thank you so much for taking the time to share your experience! We're thrilled to hear that Josh provided excellent service with your wiper arm replacement. Your kind words about Herman's business support mean a lot to our team as well. We truly appreciate your recommendation and look forward to serving you again in the future!
The service department is "customer friendly", patient when answering questions, easy to understand explanations and welcoming atmosphere.
Business response:
Thank you so much for highlighting the qualities that make our service department special! We're delighted to hear that our team's patience, clear explanations, and welcoming approach made a positive difference in your experience. Your kind words mean the world to us, and we look forward to continuing to serve you with the same care and attention.
The sales team was amazing!
Business response:
Thanks so much for the kind words, Amber! We're thrilled to hear our sales team made such a positive impression. Your support means the world to us!
We drove several hours to purchase a used Pilot from Royal, and a week later it needed a $600 repair. The dealership we took it to said it wasn't a problem that would have showed up on inspection, but without blinking Royal offered to pay for the repair, considering it a pre-existing problem even though we signed all the usual papers to buy a used car as is. That's great customer care. We took the risk to buy from an out-of-state dealership because Royal's been around a long time and has a reputation for customer service, an... read more
Business response:
We are absolutely thrilled to hear about your experience! Thank you for trusting us and making the drive to find your Pilot. We're glad we could take care of that repair for you—standing behind our vehicles and ensuring your peace of mind is what we're all about. We truly appreciate your kind words about our customer service, and we're so happy you're loving your Pilot. Safe travels, and thank you for choosing us!
I had the best experience at Royal Honda. I came in and met with Alton and Vincent on a Saturday. By Monday, I was back at the dealership buying a new Honda Ridgeline. The whole process was smooth sailing. I highly recommend, and make sure to ask for Vincent when you go. He will definitely take care of you!!
Business response:
Thank you for your review! We're thrilled Alton and Vincent provided excellent service. Congratulations on your new Honda Ridgeline!
We weren’t able to get a deal done, but I still recommend this dealership. Very nice and knowledgeable staff. Wish it could have worked out!
Business response:
Thank you for your wonderful feedback about our knowledgeable staff. We appreciate your recommendation and hope to work together in the future.
Royal Honda has a 4.6 star rating with 4,918 reviews.
Royal Honda is closed now. It will open at 9:00 a.m.