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Rumpke - Corporate Headquarters
- Waste Management Solutions
- Cincinnati, OH
About this business
Location details
3990 Generation Dr, Cincinnati, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My regular trash pickup was missed on Wednesday 6/4/25. I called about 6 times and was told it would be picked up Friday because a truck broke down. Well, it’s now Saturday 6/7/25, and the trash is STILL sitting there. I understand things happen, but I’ve been more than patient. A broken truck isn’t my problem—I pay for this service and expect it to be handled without having to chase anyone down all week. This lack of follow-through and communication is unacceptable. Do better.
Fighting with these people for 3 weeks now on what constitutes a recyclable bag or not when we have used the same recycle bags for 5 years now. All of sudden, they don't want to pick up our recycling anymore. Please just call California Waste Management for a comprehensive tutorial on recycling.
Let me start off by saying we were not going to go this route but after nearly a year of dealing with this, enough is enough. A family member of ours had passed and we needed a large trash dumpster in order to clear out their house of unwanted items. My wife spent time explaining to the Rumpke rep where we wanted the dumpster placed, however, it was placed in the most inconvenient place possible. This wasn’t even the main concern. We had ordered the dumpster to arrive on a Wednesday I believe, it did not show up until Thursd... read more
Had a great customer service experience with Deborah Grubb, from the Customer Service Representative team. I had an issue that was ongoing for over a month and she was able to resolve it while providing a professional and warm demeanor. Your hiring team got it right this time!
For the past 4 months now we have had nothing but problems with this trash company always missing our trash then I'll call in and they tell me you have to give them at least 48 hours to come out They never come back out until my next pick up date.So I have two weeks worth a trash sitting out there. Now I have three Weeks worth a trash sitting at the curb And still no pick up and there's no excuse for this We have never been late paying our bill but they can't pickup our trash what a shame we are definitely changing companies... read more
Frequently asked questions about Rumpke - Corporate Headquarters
How is Rumpke - Corporate Headquarters rated?
Rumpke - Corporate Headquarters has a 4 star rating with 313 reviews.
When is Rumpke - Corporate Headquarters open?
Rumpke - Corporate Headquarters is closed now. It will open at 8:00 a.m.