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Rumpke - Corporate Headquarters
- Waste Management Solutions
- Cincinnati, OH
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
3990 Generation Dr, Cincinnati, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rumpke has the best employees in the world. The drivers do a great job. If something ever falls on the ground, they always pick it up. The drivers always put my cans back on the curb, which is appreciated. The customer support staff are always courteous and professional on the phone. Thank you Rumpke. Your employees hit a grandslam every time! Your whole staff truly are #1 in the industry! Proud to be a Rumpke customer for life!!
My regular trash pickup was missed on Wednesday 6/4/25. I called about 6 times and was told it would be picked up Friday because a truck broke down. Well, it’s now Saturday 6/7/25, and the trash is STILL sitting there. I understand things happen, but I’ve been more than patient. A broken truck isn’t my problem—I pay for this service and expect it to be handled without having to chase anyone down all week. This lack of follow-through and communication is unacceptable. Do better.
Let me start off by saying we were not going to go this route but after nearly a year of dealing with this, enough is enough. A family member of ours had passed and we needed a large trash dumpster in order to clear out their house of unwanted items. My wife spent time explaining to the Rumpke rep where we wanted the dumpster placed, however, it was placed in the most inconvenient place possible. This wasn’t even the main concern. We had ordered the dumpster to arrive on a Wednesday I believe, it did not show up until Thursd... read more
Choose another provider. For years minimal issues- within the last two years, the most horrendous service, or non-service, we’ve ever dealt with. Their communication is pathetic; their departments don’t communicate; and they miss 50% of the service they tell you they provide. All info when you call is not consistent- their processes are subpar. You would think upholding their end of the agreement would be simple, right? Stay far, far away from this company until they make drastic improvements on the customer-end. I will sa... read more
Had a great customer service experience with Deborah Grubb, from the Customer Service Representative team. I had an issue that was ongoing for over a month and she was able to resolve it while providing a professional and warm demeanor. Your hiring team got it right this time!
Frequently asked questions about Rumpke - Corporate Headquarters
How is Rumpke - Corporate Headquarters rated?
Rumpke - Corporate Headquarters has a 4.8 star rating with 242 reviews.
When is Rumpke - Corporate Headquarters open?
Rumpke - Corporate Headquarters is closed now. It will open tomorrow at 8:00 a.m.