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Rumpke - Corporate Headquarters
- Waste Management Solutions
- Cincinnati, OH
About this business
Location details
3990 Generation Dr, Cincinnati, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have repitivly neglected to pick up our trash in ****, **
My grandmother, ******* *******, was Rumpke's account holder and died in July 2024. I was her financial POA and later assisted with her estate, but never assumed liability for her debts.After the estate closed in November 2025, I contacted Rumpke to close the account and provided her death certificate. Despite receiving it, ****** ****** continued trying to have me sign renewal contracts rather than discontinue service. I had repeated email exchanges regarding cancellation.Rumpke failed to retrieve its receptacle for 8 month... read more
Worst waste company we have ever dealt with! Would not show up on scheduled day and then want to charge us for an extra pick up when we asked them to honor that missed pick up. Waited over three weeks to pick up trash! Grade F!
Rumpke bought out ****** out of ***************** this Spring. Rumpke missed picking up our trash on multiple occasions but would pick our neighbors on our same road and the next day they would be on the next road over. There was no reliability. All of our payments were made on time as was our July payment and they still missed picking up our trash. We called on two separate occasions to cancel the service and request refund. We are still receiving a bill. Last communication was in the form of an email dated today, which sta... read more
I cancelled trash collecting service and then was charged for service for the next quarter. When I asked for a refund they said it would take up to 3 weeks after current service ended which is after my credit card bill is due. I cancelled over a month from when service was to end and now they refuse to refund until about 2 months after they incorrectly charged me. I cancelled because they charged double what other trash collecting services charge in my area and their customer service is sorely lacking.
Horrible service. Horrible customer service. Misses my trash on regular basis. Canceling them as soon they pick my trash.
I wish I can do a negative on the stars. I sent my trash out every Monday night and pay for services monthly for me to look at my trash for 2 weeks sitting outside my house along with my neighbor. And then we call everyday for 2 weeks for us to get the same response but someone will be coming to pick it up in 24 to 48 hours. Well the math ain't mathing it's been 2 weeks!!!
This company overcharges for trash service. Then they dont want to hire you when you apply for positions that youre qualified for. All they care about is your money. I will be canceling their service asap. They are a shady company. Take your money elsewhere.
I've been a customer of Rumpke here in ***** ****** Ohio since 2013. Aside from constant increases, the pick-ups were on schedule, BUT, I found the pick-up personnel going through my trash container. Given the fact that when I moved here, Rumpke was really the only game in the county. Finally, a local trash pick-up service was formed. The rates were 1/3 of what Rumpke charged, including a wheeled trash container just as good. I cancelled my Rumpke service on July 3rd, and set my container out for them to pick-up. They did a ... read more
Frequently asked questions about Rumpke - Corporate Headquarters
How is Rumpke - Corporate Headquarters rated?
Rumpke - Corporate Headquarters has a 3.7 star rating with 1,104 reviews.
When is Rumpke - Corporate Headquarters open?
Rumpke - Corporate Headquarters is closed now. It will open tomorrow at 8:00 a.m.