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Ruoff Mortgage Company, Inc.

4.9

About this business

From Ruoff Mortgage - Sterling Heights At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience. 

Location details

44444 Mound Rd, Ste 500, Sterling Heights, MI, 48314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9148 reviews
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Ernesto G's profile image
Ernesto G 
2 years ago

They are all friendly and care about their customers. It was my first time getting a house and I had the best experience. 

Business response:

Having the best experience is what we want for all of our customers but especially important for our first-time homebuyers! We understand that buying or refinancing a home isn't always a simple task but we are so glad we made the process as stress-free and friendly for you. Congratulations on your new home! 

Morrice L.'s profile image
Morrice L. 
3 years ago

Wife and I recently got a VA home loan from Ruoff Mortgage. We had such a great experience from beginning to end. Erica *****was fantastic! She was always on the topic, kept us very well informed, and was always available. They even did our loan in house. That was a great surprise. Never had even 1 problem during the whole process. Most mortgage companies i've dealt with, always needed the same paperwork over and over. Not Ruoff, once they had it, I never needed to send it again. I would totally recommend Ruoff mortgage. I w... read more

Business response:

We are so happy to hear that you had a great experience with Erica and Ruoff. We certainly take pride that everything is done in-house, and that you can be confident that your loan officer will walk alongside you of your homebuying journey. Best wishes to you! 

Alex D's profile image
Alex D 
3 years ago

I used Ruoff Home Mortage based out of their ********, Ohio office. We worked with Jack ******* and loan officer assistant Seth *********. Jack worked hard right away to get us our pre-approval letter ever after business hours. They made the process smooth and very easy to understand as we are first-time home buyers. Jack and Seth were great, answered all questions we had, and I never had to wait very long for a response email or call back. We appreciate everything the team did and the portal that Ruoff uses was very user-fr... read more

Business response:

We love to hear that! Thanks for putting your trust in Ruoff Mortgage for your first home! 

Venessa N.'s profile image
Venessa N. 
3 years ago

I found Rouff mortgage through ******* ****. I was interested in refinancing my home to do a bathroom remodel. There were no issues other than sending some additional paperwork that was easy for me to locate. From start to finish was approximately six weeks. I had my money in my bank account the day before the contractor started work. I couldn't have asked for a smoother experience. Thanks to those who assisted me. 

Business response:

Venessa -- It was a pleasure helping you with your refi and we are so glad to hear that everything went smoothly. We are glad you found Ruoff Mortgage online and we wish you well with your bathroom remodel! 

Frequently asked questions about Ruoff Mortgage Company, Inc.

How is Ruoff Mortgage Company, Inc. rated?

Ruoff Mortgage Company, Inc. has a 4.9 star rating with 148 reviews. 

When is Ruoff Mortgage Company, Inc. open?

Ruoff Mortgage Company, Inc. is closed now. It will open on Monday at 9:00 a.m.