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Ruoff Mortgage Company, Inc.
- Mortgage Lenders
- Sterling Heights, MI
About this business
From Ruoff Mortgage - Sterling Heights At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Location details
44444 Mound Rd, Ste 500, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cannot say enough great things about Ruoff Mortgage. Extremely professional, ************, knowledgeable and their communication is effective. I was a first time home buyer with high expectations, nerves and emotions gone wild and not as knowledgeable as Id like going into the home buying process. Ruoff was very patient and understanding with all my questions and hesitancy as I aimed to understand each level of this process. I highly recommend them to all buyers of all economic and financial standings.
Business response:
****************. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! We understand that buying a home isnt always a simple task but we are so glad we made the process as stress-free and friendly for you. Congratulations on your new home!
I was a first time home buyer, and ******************* was/is my mortgage lender. She helped me so much and advocated for me to make sure I was getting the best rates to fit my budget. **** was always willing to help me and answered any questions I had. They also gave me a nice welcome home engravedad cutting board as a gift. I hope things keep running just as smoothly.
Business response:
******* having the best experience is what we want for all of our customers but especially for our first-time homebuyers! Thank you for sharing your kind words about ******************* and the Ruoff Mortgage team. Congratulations on your new home!
Love the house and loved my team. They helped me out in every way that I had a roadblock. Thank you again Ruoff Mortgage.
Business response:
We are so happy to hear that you had a great experience with Ruoff Mortgage. We certainly take pride that everything is done in-house and that we can navigate roadblocks. Enjoy your new home!
Ruoff Mortgage provided great service. They were able to close our loan in 20 days and the short turn time helped us have the winning offer for our house. They kept us well informed every step of the process and their loan ****** portal really made things so much easier!
Business response:
Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
The very best customer service that I have ever experienced. ****** and Charity did an incredible job every step of the way. I was literally surprised initially by how nice helpful they were. Trust me, they are an incredible team. *********************
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
Ruoff is the best mortgage company on the planet. This is an honest company and this company really tries very hard to help their customers obtain home ownership which is a step in wealth creation in the United States. The process was seamless and the team will help you get the best deal possible. In addition, they will follow through on what they promise. Ruoff also has the latest tools on how to send documents. Ruoff looks at you like a human not a number. Ruoff looks to see how they can approve you not deny you. I am a si... read more
Business response:
Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with our team. Thank you for putting your trust in Ruoff!
******************* was great to work with. I would definitely recommend this company. 2 months and we closed on our house.
Business response:
That's great to hear! Thank you for putting your trust in your loan officer and Ruoff Mortgage
Great experience from beginning to end. Got back to you in a timely manner. **************** was wonderful and the whole process was quick. Loved the digital process so we where always informed with the loan ******.
Business response:
Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with your loan officer and Ruoff!
Updated Review to the 09/24/21 review: After all of the misunderstandings and confusion Keneau came through with the answers that were needed to clarify all of the grey areas. He took the time to ensure that it was a smooth transition and provided much needed answers. We are looking forward to our closing date now.
Business response:
That's great to hear! Thanks for putting your trust in Ruoff Mortgage and thanks for the feedback!
Frequently asked questions about Ruoff Mortgage Company, Inc.
How is Ruoff Mortgage Company, Inc. rated?
Ruoff Mortgage Company, Inc. has a 4.9 star rating with 148 reviews.
When is Ruoff Mortgage Company, Inc. open?
Ruoff Mortgage Company, Inc. is closed now. It will open on Monday at 9:00 a.m.