This profile has been claimed by the business owner or representative.
Ruskin Animal Hospital
- Veterinarians
- Ruskin, FL
About this business
Location details
715 S Tamiami Trail, Ruskin, FL, 33570, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Susan Holland Taylor said: Dr Waldy and staff are great! Like · about 3 months ago 2 people like this.
After Dr Ott retired, the business was sold to a corporation. prices have dramatically increased, and EVERY one of the Vet's that took care of my fur-babies left. I had been going there for over 25 years and was Very disappointed with the situation there now ... so much so that I am no longer one of their clients. My fur-babies now go to Parrish Veterinary Clinic and I am very pleased with their service. They're very caring, like Ruskin used to be.
Business response:
Your feedback is valuable to us. We apologize for falling short of your expectations. Thank you for sharing your experience.
The prices have gone up 300 percent without telling people until you check out. I see fewer and fewer people there every time I go. It makes me sad and mad. I don’t know how much longer I can afford to bring my sweet babies there. 😢
Business response:
Lou Ann, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative, if possible, so please don't hesitate to voice your concerns to your veterinarian during your next visit. We aim to provide you with the information and educational resources to make the most informed decision for your pet. Please let us know if we can answer any of your questions!
Still madddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from.
They don't care if your furbaby is suffering. If they don't know the dog they won't help him/her cross The Rainbow Bridge. I understand needing to do an exam first because they don't know my dog. I don't understand not caring at all. I will spread everywhere how unfeeling you all are. We used to swear by you. Not anymore. I've found a vet that will check my girl and then assist her to cross the bridge if they agree it is needed. That is more than you were willing to do.
Business response:
Carol, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your experience is not repeated with other pets in need of care.
Don't have a cat. Only dogs.
Business response:
Thank you for your feedback and comments. We treat all sorts of furry family members at the clinic. If you would like to call us to help provide ways that we can improve visits going forward, we'd appreciate the opportunity. Thank you!
Since I can’t message you I’ll post this here. Is this really an employee and a stance you stand behind? It’s extremely concerning that this man is this open about this pure mutilation of precious animals.
My wife showed up at 3:25 PM for our 3:30 PM appointment. Signed in as expected. At 4:00PM she finally spoke up and asked how long before they would be seen. The front desk said she never had an appointment with them. Appointment was made on June 14, and verified today, June 21. Telephone records show that she called the correct office even though the front desk accused her of calling a different vet. Our dog was never seen. Time to find a different vet.
Frequently asked questions about Ruskin Animal Hospital
How is Ruskin Animal Hospital rated?
Ruskin Animal Hospital has a 4.6 star rating with 1,376 reviews.
When is Ruskin Animal Hospital open?
Ruskin Animal Hospital is closed now. It will open at 7:30 a.m.