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Sage Glendale

3.9

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525 W Elk Ave, Glendale, CA, 91204, United States

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3.958 reviews
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Wendy S.'s profile image
Wendy S. 
rating
4 years ago

We recently were forced to acknowledge that it was time for my mom to move to assisted living. This is a really difficult process, and if you are reading this, I can only assume you too are looking for a place for a loved one. I can tell you we have been very happy with Sage of Glendale. Mom has been there a little over a month. The facility is beautiful and brand new. I was worried moving mom to a new place because I did not have any chance to see the staff interacting with the residents. Well, I'm very pleased to stat... read more

Business response:

Dear Wendy, Thanks for leaving us such an excellent review. We are thrilled that you are happy with your experience. Our staff will be glad to read what you wrote. We place customer experience and satisfaction at the center of everything we do, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we look forward to seeing you again. 

Sam C.'s profile image
Sam C. 
rating
6 months ago

Sage is run by a corporation and it is based on one thing: Financial Profit. Although the building is very nice, the staff turn over is huge. Even the supervisors and executives changed several times in the twelve months that my parent lived there. It seemed like they keep the patients overly medicated with anti-anxiety pills to keep them quiet and sedated. My dad was not himself at Sage, he was almost catatonic. When we moved him to a new care facility he regained a lot of his vigor and interest in life. The Sage st... read more

Chavella M.'s profile image
Chavella M. 
rating
6 months ago

My brother, who my parents made power of attorney, was a huge mistake. But that's not the point. The point is this: He never discussed putting my parents in this god-forsaken place which is very expensive. He never discussed it with me because he kept saying HE and only HE had the power. It gets worse. I was told by Zion, who he thinks of himself as a supervisor, my father has been in a hospital for over two(!) weeks and REFUSED to tell me why and where he is. His reason? I am not the power of attorney so he can't te... read more

Business response:

Chavella, thanks for your feedback. Senior living communities like ours are required to communicate with POAs, who are legally authorized to act on a resident's behalf. Additionally, the health of our residents is our top priority at all times, and we only provide residents with medications that are prescribed by their physicians. We also follow all regulations set by the state of California in regards to safety and privacy. We respectfully disagree with your assessment of our memory care residents' living statuses. If you'd... read more

Michael L.'s profile image
Michael L. 
rating
a year ago

After 9 months at Sage, we finally had to move my mother in law out. While the place is beautiful sadly the place is understaffed, has a high staff turnover and the menu is static. Phone calls are frequently not returned. Sad to say but we would not recommend this facility anymore 

Michael L.'s profile image
Michael L. 
rating
a year ago

After 9 months at Sage, we finally had to move my mother in law out. While the place is beautiful sadly the place is understaffed, has a high staff turnover and the menu is static. Phone calls are frequently not returned. Sad to say but we would not recommend this facility anymore 

Christine S.'s profile image
Christine S. 
rating
2 years ago

If I could give this place 0 stars I would. I came here 3 times to see a patient of mine for physical therapy. The staff from the front desk to the workers upstairs aka the med tech and so called director are so disrespectful it's ridiculous. The only people who are nice are the cleaning staff. I went today to work with a patient and for the 3rd time I was knocking on the door for 5 minutes for someone to open it for me to see my patient. This was after the front desk saw me check in, and they are supposed to call upstairs t... read more

Christine S.'s profile image
Christine S. 
rating
2 years ago

If I could give this place 0 stars I would. I came here 3 times to see a patient of mine for physical therapy. The staff from the front desk to the workers upstairs aka the med tech and so called director are so disrespectful it's ridiculous. The only people who are nice are the cleaning staff. I went today to work with a patient and for the 3rd time I was knocking on the door for 5 minutes for someone to open it for me to see my patient. This was after the front desk saw me check in, and they are supposed to call upstairs t... read more

Conrad C.'s profile image
Conrad C. 
rating
2 years ago

I wish I could give zero because that is truly what our experience was. My father was here for a total of 3 days before we pulled him out. He was in the memory care unit and we were sold a laundry list of empty promises about how he would be cared for. The fact of the matter is that none of it was true. From the staff to resident ratio, meals, even down to the medication. The communication was dishonest and overtly negligent. The final straw was when we discovered that he had not been given his most critical medicine for day... read more

Conrad C.'s profile image
Conrad C. 
rating
2 years ago

I wish I could give zero because that is truly what our experience was. My father was here for a total of 3 days before we pulled him out. He was in the memory care unit and we were sold a laundry list of empty promises about how he would be cared for. The fact of the matter is that none of it was true. From the staff to resident ratio, meals, even down to the medication. The communication was dishonest and overtly negligent. The final straw was when we discovered that he had not been given his most critical medicine for day... read more

Frequently asked questions about Sage Glendale

How is Sage Glendale rated?

Sage Glendale has a 3.9 star rating with 58 reviews. 

When is Sage Glendale open?

Sage Glendale is open now. It is open 24/7.