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SALTLIK Calgary.
- Restaurants
- Calgary, AB
About this business
Location details
101 8 Ave SW, SW, Calgary, AB, T2P 1B4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 10:30 p.m. | |
| Sat | 12:00 p.m. to 10:30 p.m. | |
| Sun | 12:00 p.m. to 9:30 p.m. |
Booked through OpenTable. When we arrived at the restaurant the servers took really long to seat us, based on what we heard it didn’t sound like they had a table for us (2 ppl). When we were finally seated the table and chairs were dirty (crumbs and dried food). The food was decent but our server rushed us after we let her know we weren’t interesting in the special on bottles of wine. I use to love coming to Saltlik but it’s changed a lot over the last couple years.
Business response:
Hello Tarra, We strive to provide exceptional service to all of our guests. This is far from the standard that we uphold here at SALTLIK. We value your review and would like the opportunity to make it right. Please reach out to me at logan.slade@saltlik.com, so we discuss your experience further and find an appropriate resolution. I assure you that your feedback is taken seriously and used in development. I look forward to hearing from you, Logan Slade Day Manager | SALTLIK Calgary
Our waitress didn’t give us much attention on NYE and the espresso martini was odd
Business response:
Hi there, I wanted to take the time to apologize about your last visit with us at Saltlik. We are always striving to offer a dining experience that has a high standard. I would really appreciate it if you would reach out to me at drew.karlstrom@saltlik.com to discuss. Look forward to hearing from you, Drew Karlstrom Bar Manager | Saltlik Calgary
Lied to by our server continuously, our food order was extremely late; tables that arrived after us were served well before us. Fries were over salted, as a token of the delay, we were served a lobster tail, but nobody asked us if we had any allergies to shell fish; which 2 people at the table were severely allergic to shellfish. Sadly, horrible experience overall. The Manager did take care of the bill, after recognizing how terrible things went. We had high expectations of this restaurant coming in. Definitely will not reco... read more
Business response:
Hello FaridS, Firstly, I'd like to take the time to apologize about your last time dining with us. My email is drew.karlstrom@saltlik.com and I would really appreciate it if you would reach out to discuss further. Look forward to hearing from you soon, Drew Karlstrom Bar Manager | Saltlik Calgary
Waiter must have been new as did not attend the table properly, had trouble opening the wine,
Business response:
Hi Chuck, I wanted to take the time to apologize about your last dining experience with us at Saltlik Calgary. We are always striving for a high-quality standard. Sadly, it looks like we did not hit it. So, I'd really appreciate it if you could email me at drew.karlstrom@saltlik.com and allow you to discuss further details. Look forward to hearing from you, Drew Karlstrom Day Manager | Saltlik Calgary
Asked for more water X 3 Tough steak Waitress absent
Business response:
Hi Susie, I'm so sorry to hear about your previous dining experience with us. I reached out last Sunday via email. I would love to make things up to you. My phone number is (250) 718-7685 and my email is drew.karlstrom@saltlik.com. Look forward to hearing back from you, Drew Karlstrom Day Manager | Saltlik Calgary
When I made the reservation, I was asked if it was for a special occasion and I said it was for our anniversary. When we arrived, there was no mention of it. I have to wonder why we were even asked? The restaurant was nearly empty and we were sat at a tiny table. The waitress was attentive but didn't pay attention. I ordered the chicken and it was so tough and dry. The steak was mediocre. This used to be a really nice restaurant and we liked to go for special occasions but after we left, it seemed evident why this restaurant... read more
Business response:
Hi Holly, Firstly, I want to apologize to you for your previous dining experience with us. Our standard for service and guest experience is very high and it sounds like we did not hit that standard. I would really appreciate it if you reached out to me at drew.karlstrom@saltlik.com and further discuss. Look forward to hearing from you, Drew Karlstrom Day Manager
There was barely anyone in the restaurant yet we still waited over and hour and a half before asking where our food was. We sat there and watched people walk in off the street to order and get their food before us. When I finally inquired the manager had them make it, as it hadn’t even been started. Our waitress left and didn’t come back to fill our drinks or talk to us for over 25 minutes! Not worth it.
Business response:
Hello Steven, Thank you for taking the time to share your feedback regarding your recent experience at Saltlik. We sincerely apologize for the delay in receiving your food and for the lack of attention from our waitstaff. Please contact me at drew.karlstrom@saltlik.com and we will go from there. Best regards, Drew Karlstrom Day Manager
I went here for a business dinner. Steaks were both sub par and overcooked. Ordered medium rare they were nearly well done. Service was poor and it was very cold. That would have been fine, although forgettable. However, we both became ill from eating the food. Horrible experience will not be back.
Very disappointing this year. had a great steak there during last years stampede so went back. This year brought my wife and her filet was over cooked , not melt in mouth tender. my New York steak was chewy and grisly. Had better steaks at home from Real Can. Like most businesses everyone is relying on previous reputation but cutting back on quality but charging top rate. Our bill for 4 with tip was over $330 (only 1 drink each) . Only restaurant I find consistency in quality and service is the Keg…. Should have gone there b... read more
Business response:
Greetings Barbara, Thank you for taking the time to share your feedback about your recent visit to SALTLIK Calgary. We apologize for the disappointing experience you had and for not meeting your expectations. We are truly sorry to hear that both your wife's filet and your New York steak did not meet the high standards that we strive for. We understand the importance of a perfectly cooked and tender steak, and it is disheartening to know that we fell short in delivering that to you. We appreciate your loyalty as a returni... read more
Frequently asked questions about SALTLIK Calgary.
How is SALTLIK Calgary. rated?
SALTLIK Calgary. has a 4.3 star rating with 6,767 reviews.
When is SALTLIK Calgary. open?
SALTLIK Calgary. is open now. It will close at 10:30 p.m.