Samaritan Funeral and Cremation Services

Christina F 

on BBB

a year ago

Terrible company! That family should have been treated better. Working in the funeral industry should not be taken lightly. That family was not treated with dignity or respect. 

Justine L 

on BBB

a year ago

I attended the funeral of a friends dear husband who was lost unexpectedly. I saw first hand the trauma that was brought on his bereaving loved ones- the husband literally looked blue and not at all himself. The funeral director said it was because of some conditions-but did not forewarn her at all. Imagine coming to see your spouse or your fifteen year old sons father at rest and they are literally blue. The service itself was not facilitated in the slightest so it was awkward. This was a completely undignified moment that ... read more

Jodi M 

on BBB

a year ago

A funeral home is responsible for the last moments a family is physically together. Shame on you for making that a horrific one for a grieving wife and mother during a time that she needed your support! 

Ariel P 

on BBB

a year ago

Gave1 star but if I could give 0 I would choose that. Horrible funeral home. The owner discriminates. Our family tragically lost my nephew at a young age (21) with undiagnosed liver cancer (stage 4). The paternal side of the family attempted to attend this public event and was refused entry. Since this is a private company they can refuse entry to people for no apparent reason. Our family didnt want to start drama- we wanted to see our loved one and say our goodbyes. Why is it that this is tolerated?! This company needs to g... read more

Shane S 

on BBB

a year ago

I'm not one that generally likes talking about my personal life. However, I've been backed in a corner, and need to share my story so others don't fall victim to the predatory practices of large businesses. The short version of this story is: Never, under any circumstance, utilize the death services of Cremation Society of Minnesota (CSM). For you and your family's sake.******************************************************************************************************* 

Morgan H 

on BBB

a year ago

They got the job done in the end but it cost hundreds more than I thought it would be per our phone conversations. I was quoted $995 for transportation and cremation services. Then, I received the price list along with other documentation by email, but none of the listed services matched that amount. So, I called back to confirm the cost and yes, $995 plus some taxes and fees, is what I was going to be charged. So, I filled out the paperwork to release my loved ones body to them. Well, then I got the actual bill and it was a... read more

Trecia H 

on BBB

a year ago

Krause Funeral Home handled the arrangements for my father's funeral. We had pre-planned the service with Krause, and during our meeting with the funeral director, Tonia, she informed us that there was money remaining from the pre-planning. Tonia asked if we wanted a refund issued to the family or if Krause could use the money to pay for additional expenses. We decided to use the remaining funds to pay for the flowers, doves, cemetery costs, and the pastor's services for the eulogy. We thought everything had been taken care ... read more

Megan G 

on BBB

a year ago

I am the Director of nursing at a hospice in *********. This funeral home was selected by one of my patients family members. Our patient died this past morning at midnight. I called this cremation business that is supposedly located in ******* and was told that the pick up time would be two hours. I got a call at four in the morning from the skilled nursing facility that the patient still had not been picked up. I called back and, and they said that it would be another couple of hours and there was a hold up due to paperwork... read more

Carma 

on BBB

a year ago

I did not send my husband to Wyman's, his adult kids did, without my permission. They then held my husband there, against my wishes for 6 months, before I could get an autopsy or cremation. Their inhouse attorney is in ** and not licensed to practice in ** or registered with the ** Bar. I was not even treated as the legal spouse! There is not enough room for me to tell you everything about those unimaginable 6 months! If I could give them less, then 1 star I would!Worst nightmare EVER!