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921 Douglas Ave, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
You all have a lot of patience and made the progress easy
Business response:
David, I'm grateful for your feedback. I'm happy to hear that the process went smoothly for you. Patience is important in these situations, and I'm pleased it made a positive impact. Should you have any questions or need help in the future, feel free to reach out.
Verified by The Mortgage Firm, Inc.
There was excellent communication along every step of the way.
Business response:
I'm grateful for your feedback, Toni. I'm pleased to hear that you found the communication clear and effective throughout the process. If there's anything else you need or any questions arise, please feel free to reach out. Your experience with The Mortgage Firm is very important to me.
Verified by The Mortgage Firm, Inc.
Everyone was patient and helpful
Business response:
I appreciate your feedback, Kelly. It's great to hear that you found everyone patient and helpful during the process. If you need further assistance or have any questions in the future, I'm here to help. Thank you for choosing us, Sam Dongilli The Mortgage Firm.
Verified by The Mortgage Firm, Inc.
All of the work prior to sending the file to underwriting paid off as there was only two simple items that needed to be resolved after our file went to underwriting. That was a great tool and took a lot of stress out of the process.
Business response:
I'm pleased to hear that the thorough preparation paid off, resulting in a smoother process for you, Phillip. It's great to know that addressing just a couple of simple items in underwriting helped reduce stress. If you have any more questions or need further assistance, feel free to reach out.
Verified by The Mortgage Firm, Inc.
Sam’s team and their professionalism
Business response:
Robert, I'm grateful for your positive feedback. It's rewarding to know that the professionalism of my team and I left a good impression. If you have any further questions or need assistance, feel free to reach out.
Verified by The Mortgage Firm, Inc.
I was guided step for step and there were no surprises on day of closing!
Business response:
I'm glad I could provide you with a smooth process, Nancy. It's great to hear that you felt guided every step of the way and experienced no surprises at closing. If you have any questions or need further assistance, feel free to reach out anytime.
Verified by The Mortgage Firm, Inc.
Efficiency, communication
Business response:
I'm glad to hear you had a positive experience with my approach to efficiency and communication, Marianne. If there's anything else I can assist you with in the future, please feel free to reach out. Your feedback is appreciated and important to me.
Verified by The Mortgage Firm, Inc.
Communication throughout was clear keeping the process moving smoothly.
Business response:
I'm pleased to hear that the clarity of communication contributed to a smooth process for you, Robin. Keeping everything moving along seamlessly is always a priority for me. If you have any more questions or need further assistance, please feel free to reach out.
Verified by The Mortgage Firm, Inc.
Sam set up an appointment with me in a timely manner. Each step of the process was explained. There was transparency from the beginning. Immediate follow up. Competent, Understanding and Caring staff. The Mortgage Firm held my hand every step of the way. I primarily worked with Julie who I was able to contact via email and cell phone. The Mortgage Firm gave me great confidence in their ability to get a loan with their Smooth As Silk Lending approach. Thank you Sam Dongilli and Team
Business response:
I'm grateful for your thoughtful review, Darla. It’s great to know that every step of the process was clear and you felt well-supported. Julie and I aim to ensure our clients feel confident and informed throughout. If you have any future questions or additional needs, please feel free to reach out.
Samuel Dongilli has a 5 star rating with 824 reviews.
Samuel Dongilli is closed now. It will open tomorrow at 9:00 a.m.