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921 Douglas Ave, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
The trusting and helpful individuals throughout the entire process in all departments is worth more than anything else. The knowledge, respect and experience by everyone is much appreciated !
Business response:
Julie, I'm pleased to hear that you found value in the trust and assistance provided by everyone involved. Knowing that the team's knowledge and respect made an impact is meaningful. If you have any further questions or need support in the future, feel free to reach out.
Verified by The Mortgage Firm, Inc.
Sam was great as always, but the true star is Julie! This is our second time working with her and she has been nothing short of incredible. Very responsive, easy to talk to, and she knows her stuff and what needs to happen for a smooth close. VERY pleased with working with you guys again!
Business response:
I'm glad to hear that you had such a positive experience, Jonathan. It's always great to work with you, and I completely agree about Julie's exceptional abilities. Her knowledge and communication skills truly help facilitate a seamless process. Thank you for returning to us for your mortgage needs. If there's anything further I can do to assist, please let me know.
Verified by The Mortgage Firm, Inc.
Extremely quick , professional, and knowledgeable staff. A+ through the entire process.
Business response:
Aaron, I appreciate your positive feedback. I'm pleased to hear that you found everything quick and professional. Your satisfaction is important, and if you have more questions in the future, feel free to reach out.
Verified by The Mortgage Firm, Inc.
Sam is a very knowledgeable business man and has gathered a group of professional people around him. Every single person in his firm is on top of what they are assigned to do. Thank you Julie and Drayton. I hope to do more business with you in future. Sara
Business response:
Sara, I'm grateful for your thoughtful feedback. It’s heartening to know that the expertise and professionalism of our team met your expectations. I appreciate the recognition of Julie and Drayton's efforts as well. Looking forward to assisting you with any future needs.
Verified by The Mortgage Firm, Inc.
Easy, efficient and very quick in replying
Business response:
I'm glad to hear that you found the process easy and efficient. Quick communication is something I strive for, so it's great to know it made a difference for you. If there's anything else you need, feel free to reach out at any time.
Verified by The Mortgage Firm, Inc.
His attentive to out needs, the way he ensures we can afford our goals. He never steered us wrong in the past. I will continue to use him in the future. Thank you Sam.
Business response:
Shane, I really appreciate your feedback and continued trust in me to assist with your financial goals. It's important to me to ensure you're comfortable and confident in reaching those goals. If there's anything more you need or any questions arise, feel free to get in touch. Looking forward to working together again.
Verified by The Mortgage Firm, Inc.
Communication
Business response:
Jay, I appreciate your feedback. Clear communication is something I focus on, and I'm glad it contributed to your experience. If you have any questions or need further assistance, feel free to get in touch.
Verified by The Mortgage Firm, Inc.
The "TEAM" they do not do things individually, they all work together and make it such a pleasure to work with every single one of the team members
Business response:
Julie, I’m grateful for your feedback and the recognition of the teamwork at The Mortgage Firm. While I take pride in individually assisting my clients, it’s true that coordinated efforts can make all the difference. Thank you for your kind words, and I look forward to being of service whenever you need.
Verified by The Mortgage Firm, Inc.
Sam and staff moved on our application quickly and efficiently. They moved our application quickly through the whole process, always keeping us advised of what was happening. Fast and efficient and got us to the place we wanted to be! Our fourth mortgage through The Mortgage Firm and probably not the last. Thank you Sam, Julie and the rest of the staff.
Business response:
James, I'm grateful for your feedback and for choosing to work with me at The Mortgage Firm once again. It's wonderful to learn that the process went smoothly and efficiently, keeping you informed every step of the way. I look forward to assisting you with any future needs.
Samuel Dongilli has a 5 star rating with 824 reviews.
Samuel Dongilli is closed now. It will open tomorrow at 9:00 a.m.