Scottsdale Village Square

Shawnee Doherty 

on AplaceForMom

4 days ago

I had to put my grandmother in memory care and she wanted to have her own apartment. This is the only place I could find that could accommodate her needs. They were very nice and the caretakers were very accommodating. 

Catherine 

on AplaceForMom

4 weeks ago

I would recommend it. We picked them because of the option they provided for my father and the price 

Sharon S 

on AplaceForMom

2 months ago

All was pretty well except management being unresponsive and a lot of turn over. Communication was the worst. I wouldn't recommend now that I see how nice [removed] is. No communication with director or caregiver management. The Caregivers were very good though and even gave their personal cell phone numbers. 

Craig R 

on AplaceForMom

3 months ago

Everyone we met at the facility went out of their way to help in any way they could to get my mom who has dementia into the facility. They were kind to my mom and made sure at every step of the way that her comfort, care and needs came first. As stressful a situation it was having to move my mom into assisted living, they helped not just my mom, but our whole family with the process. We feel confident that my mom is in good hands. 

Anonymous 

on AplaceForMom

4 months ago

They are very short staffed. The staff they do have are wonderful, but even with hospice, he's eating off of dirty dishes in his room unless I come and wash them. They aren't able to get him to shower so he and his room smell all the time. I'm very frustrated and believe he may need to be somewhere with total care. 

Anonymous 

on AplaceForMom

6 months ago

They have recently been bought by another owner and now have a new activity director and nurse coordinator (they didn't have one of their own for several months and were making errors). The quality of care has improved since then. My parents chose this one over several others because their front door opens to a green space; just like a regular condo or apartment and they've been allowed to make minor customizations to the interior and garden space in front of their apartment to feel like their home. 

Dianna F 

on AplaceForMom

7 months ago

I can’t really say much because my mom was only there a short time. I was frustrated when I need to get a hold of someone when I needed them to check on her. It also happened when we were moving out of her belongings we couldn’t get an employee to unlock gate for us. The few times we ate there the food was good. I feel like it’s a better place for a senior with more independence. Maybe not so much for someone with advanced Alzheimer’s as in my mom’s case. 

Deb 

on AplaceForMom

8 months ago

I would recommend Scottsdale Village Square to others. I think that it is well groomed and that the people are very nice and kind to my mother. Could there be better communication between the caretakers and the children taking care of parents? Yes. I think at least monthly phone calls should be made to update on if they're taking their showers, if they're going to meals, and things of that nature. 

Anonymous 

on AplaceForMom

11 months ago

[name removed] and [name removed] are excellent to work with. They helped us getting my sister from memory care in assisted living. Office personnel and billing people..not so much! I would recommend Scottsdale Village Square to others.