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Scottsdale Village Square
- Assisted Living Facilities
- Scottsdale, AZ
About this business
About Us Scottsdale Village Square Welcome to Scottsdale Village Square, a luxury senior living community in Scottsdale, Arizona. Our community offers Independent Living, Assisted Living, Memory Care, and short-term Respite Care in resort-style surroundings.
Location details
2620 N 68th St, Scottsdale, AZ, 85257, United States
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I can’t really say much because my mom was only there a short time. I was frustrated when I need to get a hold of someone when I needed them to check on her. It also happened when we were moving out of her belongings we couldn’t get an employee to unlock gate for us. The few times we ate there the food was good. I feel like it’s a better place for a senior with more independence. Maybe not so much for someone with advanced Alzheimer’s as in my mom’s case.
I would recommend Scottsdale Village Square to others. I think that it is well groomed and that the people are very nice and kind to my mother. Could there be better communication between the caretakers and the children taking care of parents? Yes. I think at least monthly phone calls should be made to update on if they're taking their showers, if they're going to meals, and things of that nature.
[name removed] and [name removed] are excellent to work with. They helped us getting my sister from memory care in assisted living. Office personnel and billing people..not so much! I would recommend Scottsdale Village Square to others.
They've been good. They underwent a change in ownership a couple months ago and communications suffered during the transition, but has since improved. They have 2 busses for taking residents to activities and appointments and both were broken for a few months, but those are also fixed now. Everything else has been great
I marked down for some information given during interview turned out to be untrue. For example, I thought there was a pharmacy on site and had same day service. My mom waited 10 days for one of her meds. Also, Friday days out didn't happen for several months due to the fan's air conditioner being down. Should have rented a van. Apartment floor and sliding glass door and patio were not clean upon arrival. Outdoor spaces should be power-washed frequently due to dirt and bird doodles. People have been friendly to residents. My ... read more
Right now I can say that my loved one is content being a resident at Scottsdale Village Square. My loved one does complain about the food being awful, but I think it looks pretty good. They are in a transition there with a new Director of Assisted Living. It is very difficult to discuss the business side of this as the director is usually unavailable. I've been looking at different places near us that can be more helpful with working with me so that there aren't constant mix ups concerning paperwork and billing. I do want to... read more
Every minute from the initial phone call to the day we moved in my mom, we have experienced nothing short of superior service, exceptional care and wonderful people. I cannot recommend Scottsdale Village Square high enough. If you are looking for a place for your loved one, contact. [name removed], Sales Director. She is so incredibly empathetic, understanding, caring and professional. From the day we met her we knew we were in great hands....but....we were blown away on move in day! In 100 degree weather, [name removed] met... read more
My mom and I recently toured Scottsdale Village Square with [name removed]. She was so welcoming, friendly and helpful, answering all our questions. She gave us a tour of the grounds which has a beautiful pool, jacuzzi, lots of mature trees and well maintained landscaping with paved walkways. The dining room where they provide 3 meals a day, is nicely decorated and the staff was very helpful and accommodating. Although we showed up well past lunchtime, they kindly provided us with homemade soup and sandwiches. We liked that ... read more
Our family had a virtual tour with Scottsdale Village and they were so great with our loved ones, we thought it was an excellent virtual tour experience
Frequently asked questions about Scottsdale Village Square
How is Scottsdale Village Square rated?
Scottsdale Village Square has a 4.6 star rating with 165 reviews.
When is Scottsdale Village Square open?
Scottsdale Village Square is open now. It is open 24/7.