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SecurCare Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
4455 Federal Blvd, San Diego, CA, 92102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I a storage unit here the other day a David and Corey help me out gave me a really great deal for my first month and the monthly is not bad. Huge facility, clean and the people who work here are great.
We've been storing our stuff here for 4 years while we live in Hawaii and have always had excellent customer service! Jordan was especially helpful when we finally cleaned out our storage unit for good! I recommend StorAmerica, it's safe, gated and has very competent employees!
Business response:
Hi Sarah, We're so happy to hear that your storage experience at StorAmerica San Diego was great from beginning to end. Jordan is one our most accomplished managers, and we feel validated knowing that the customer service she provided to you was exceptional. Thank you for sharing your experience, and you know where to find us if you ever need storage again in the future! Happy Holidays! Management
Convient location. Reasonable rates. New owners upgrading facility. I have been renting here for several months and happy customer so far.
The young lady I dealt with was top notch. Looks like a well kept facility, close to home and people all seem cool, what more do you need......
Great Deal and nice people. Easy access to my trailer!
So i was looking for a storage and ive been driving by this storage for a while now. I noticed it change to a different owner. So i went ahead and checked it out. A gentlemen Ajay i think he said his name, inside was working by himself, very funny dude was joking around. I asked him what the special was and gave me a pretty good price. I actually though at first it was a bit high but looking around it was actually cheaper. He showed me couple of the units and mentioned that the company had just gotten the facility and was wo... read more
Originally, this was going to be a one star review. It has gotten to a 3, (i.e. OK, but not great), because of the new manager. She seems quite customer service and quality oriented, and from her actions today, seems conscientious and wants to do a good job. I'm going to give her and StorAmerica a chance, as StorAmerica just took over management, and they haven't had a chance to improve the property, and get their systems fully debugged. I was getting ready to leave this facility as they had over the last several mont... read more
Business response:
Dear Vigil - We apologize for any inconveniences we've caused you, currently this newly purchased property is going through a few changes that were meant to increase security and customer service. We now have the office open 7 days a week and we are expecting additional changes to the property itself to ensure our current and future customers feel safe while utilizing our services. We appreciate your feedback and hope that we will continue to earn your business, feel free to contact the property manager with any questions ... read more
My husband got a storage unit for work items a week ago. One week ago! And today he went to drop some things off and found his lock missing, along with thousands of dollars worth of work equipment. Police are involved, but the employee looked at footage and was able to see that someone broke in on Sunday. Took some items and then came back Tuesday with a U-Haul to take bigger items. So why was my husbands unit the only one that got hit? How did someone know 4 days after moving items in to break in and take stuff?! This is ... read more
have held a unit at this facility for 7+ years, rent increases every 6 months. finally decided to get a smaller unit to save some money. didn't notice that it had no way to turn the light on (bulb but no pull chain), when i inquired about it, i was told they had "no obligation to provide light as it encourages loitering" (what?!?!) but i was welcome to "REPAIR IT MYSELF" (wtf! sure, i would LOVE to electrocute myself!), same employee is always rude and condescending when speaking, makes every issue seem like it's my problem... read more
Business response:
Hello G R, thank you for taking your time to give us feedback. We would like to apologize for your negative experience at our San Diego Metro location. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your situation. Please contact our office, we look forward to speaking with you.
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.3 star rating with 428 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.