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SecurCare Self Storage

4.3

About this business

Location details

4455 Federal Blvd, San Diego, CA, 92102, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.3468 reviews
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Joanne D.'s profile image
Joanne D. 
rating
6 years ago

JOSIE IS THE ASSOCIATE TO SEE!!! Moving is always difficult and I was full of anxiety thinking of my impending divorce and moving my ENTIRE LIFE into storage. Josie calmed my nerves and assured me that my moving transition would be easier than I imagined. I was shown MULTIPLE UNITS and never felt like I was being rushed or a nuisance. I truly appreciate all of the associates at this location but Josie deserves a special shout out for IMPECCABLE CUSTOMER SERVICE and understanding customer needs. 

Business response:

Thank you Joanne for your kind words, they go a long way to shaping what we do at StorAmerica - San Diego . We look forward to serving you in the future. If you need anything else, please let our team know. Kind Regards, Management 

Shaunte B.'s profile image
Shaunte B. 
rating
6 years ago

We went in for a storage and the customer service rep Josie was so helpful. She was knowledgeable about the different sizes of units . She made sure we were comfortable with what we chose. The units were very clean . Im impressed with the service. 

Business response:

Hi Shaunte, We're so pleased to learn about your move-in experience with Josie at StorAmerica San Diego! Thank you for your feedback and taking the time to leave a review! Kind Regards, Management 

Byron A.'s profile image
Byron A. 
rating
6 years ago

I a storage unit here the other day a David and Corey help me out gave me a really great deal for my first month and the monthly is not bad. Huge facility, clean and the people who work here are great. 

sarah m.'s profile image
sarah m. 
rating
7 years ago

We've been storing our stuff here for 4 years while we live in Hawaii and have always had excellent customer service! Jordan was especially helpful when we finally cleaned out our storage unit for good! I recommend StorAmerica, it's safe, gated and has very competent employees! 

Business response:

Hi Sarah, We're so happy to hear that your storage experience at StorAmerica San Diego was great from beginning to end. Jordan is one our most accomplished managers, and we feel validated knowing that the customer service she provided to you was exceptional. Thank you for sharing your experience, and you know where to find us if you ever need storage again in the future! Happy Holidays! Management 

Katie M.'s profile image
Katie M. 
rating
9 years ago

Convient location. Reasonable rates. New owners upgrading facility. I have been renting here for several months and happy customer so far. 

Jeff L.'s profile image
Jeff L. 
rating
9 years ago

The young lady I dealt with was top notch. Looks like a well kept facility, close to home and people all seem cool, what more do you need...... 

Emilio M.'s profile image
Emilio M. 
rating
9 years ago

Great Deal and nice people. Easy access to my trailer! 

Mark R.'s profile image
Mark R. 
rating
9 years ago

So i was looking for a storage and ive been driving by this storage for a while now. I noticed it change to a different owner. So i went ahead and checked it out. A gentlemen Ajay i think he said his name, inside was working by himself, very funny dude was joking around. I asked him what the special was and gave me a pretty good price. I actually though at first it was a bit high but looking around it was actually cheaper. He showed me couple of the units and mentioned that the company had just gotten the facility and was wo... read more

Virgil B.'s profile image
Virgil B. 
rating
9 years ago

Originally, this was going to be a one star review. It has gotten to a 3, (i.e. OK, but not great), because of the new manager. She seems quite customer service and quality oriented, and from her actions today, seems conscientious and wants to do a good job. I'm going to give her and StorAmerica a chance, as StorAmerica just took over management, and they haven't had a chance to improve the property, and get their systems fully debugged. I was getting ready to leave this facility as they had over the last several mont... read more

Business response:

Dear Vigil - We apologize for any inconveniences we've caused you, currently this newly purchased property is going through a few changes that were meant to increase security and customer service. We now have the office open 7 days a week and we are expecting additional changes to the property itself to ensure our current and future customers feel safe while utilizing our services. We appreciate your feedback and hope that we will continue to earn your business, feel free to contact the property manager with any questions ... read more

Frequently asked questions about SecurCare Self Storage

How is SecurCare Self Storage rated?

SecurCare Self Storage has a 4.3 star rating with 468 reviews. 

When is SecurCare Self Storage open?

SecurCare Self Storage is closed now. It will open at 6:00 a.m.