SecurCare Self Storage

Erik H. 

on Yelp

6 years ago

Much better option are to be found. We just moved out of here to a Cadillac place for the same price per square foot. Where do I start, we were here for 4 years, and then for several years before that with a gap. The place has degraded after the new owners. So dirty you would not believe. They are now closed on holidays, and shorter hours per day. They raised the rent by $100, to improve cleanliness, but it is foul. I was tracking the same green tooth flosser stick that showed they didn't sweep it all clean in a month, peop... read more

Amy J. 

on Yelp

7 years ago

The offices that are located over top of this place have by far the nastiest bathrooms ever with roaches I was so disgusted I had to drive all the way to jack in the box to use the restroom smh. Wow BEWARE! (Update) this owner wrote me back saying the restrooms are cleaned daily that the nastiness is due to foot traffic but that's untrue I was there 3 days in a row for me and my families taxes so no that's how this bathroom and this building always are. I should have known better cause the closer we got the nastier the area ... read more

Cindy G. 

on Yelp

7 years ago

I had my stuff stored there temporarily and the unit was broken into. They have no cameras on that hallway which is hard to believe but ok. I filed a police report did what I was told to do, this was back in November 2017 and its now May 31st 2018 and still have not received my money for the stolen property. I call once a month to check up on the status and all they can tell me is "we have called corporate and they will follow up with you." I have asked for a number for me to contact and speak to a person that will let me kn... read more

M J M. 

on Yelp

7 years ago

I had been at this storage location for almost 2 years and all was ok but as soon as it changed ownership it became a nightmare! Mainly by an Employee Kristen was the most difficult and worst customer service person to speak with and very condescending. It was as if she was doing me a favor for doing business with this place?! Several issues first rate were increased due to their change of ownership and I was never notified. When I questioned that the Company should honor my original monthly rate...this Kristen response was... read more

Kandice K. 

on Yelp

7 years ago

I do not recommend. I called four days in a row to make a payment and move my things out, they never called me back although she said she did. so conveniently when I called for the fifth time on the 16th, I was a day late and now have to pay for the month plus a late fee and can not get my property unless i pay. The manager lied about leaving a message there's no way unless she called the wrong number. which I should be be penalized for her mistake. Another neg. the place closes at 645, if your there for a min after your li... read more