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SecurCare Self Storage
- Self Storage
- Ontario, CA
About this business
Location details
1661 S Campus Ave, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
This is best storage facility in whole Ontario. Employees are chill. Really good service and clean facility I've ever been to. Perla and Ozzie are the best employees there. Really good prices too.
We are new to the area and enjoyed that the staff at this facility is always helpful, and incredibly kind. We are able to access our unit, know that it is safe and recycle on site for the electronic items we possess. The truck rental was great and the prices are very reasonable. We are not made to feel like we're part of a sales antic, or grouped like cattle, or that our ideas, questions are made light of and we truly appreciate this. We are very satisfied customers!
I was amazed at how clean this facility was. Coming from a Public Storage unit just down the road, I wasn't sure it could get any better. The inside units have 4-foot or 8-foot roll up doors (depending on the size of the unit), giving quick and easy access to everything you are storing. I was able to save a few $ by leasing two 5x10 units across from each other (each with 8-foot roll up doors for access) which was perfect for our needs. The facility is VERY clean. They also have oldies music playing in the hallways which ma... read more
Apparently based on their policy, rental places like this one do not prorate if you move out shortly after the billing period. For example, I will be Moving Out of the storage unit either the last weekend of this month or the first weekend next month. Here's what these storage units do... In either situation I still have to pay for the entire month of March even though the unit will be empty after I move out. According to their policy they do not pro rate. I don't know about anybody else but this sounds very much like a ... read more
Business response:
We apologize for any inconvenience regarding our billing policy for your storage unit. We understand your concerns about the non-prorated billing structure when moving out near billing cycle transitions. Our billing policies are established to maintain consistent operations across all storage facilities. These terms are detailed in rental agreements to ensure transparency for all customers. If you would like to provide more information about your experience, one of our storage specialists can assist via email at customerse... read more
the manager Perla R. is part of a little crime ring they got going over there. We have the evidence to back up the claim. She's gotten away with it for long enough. Its going to be fun watching her ratchet a$$ get cuffed. You THIEF
Business response:
Your concerns are noted. Please contact us at (909) 220-5635 to discuss this matter further.
Moved in November 12, 2025. I had been only 2 times to put stuff in my storage Unit. November 29, 2025 I came to get stuff out of my unit and found my Unit to be broken into. I had DJ equipment and collectables in tote boxes, stolen. I had two locks on my Unit. Both locks picked. They put the locks back on to make it look like nothing was broken into. These are professionals and I believe this is an inside job. How do you move into a unit and 3 weeks later your stuff is gone. I believe the guy at the front desk is i... read more
Business response:
Thank you for bringing this to our attention. We will take your comments into consideration.
My brother rented a unit to store his equipment. For all the so called security measures they claim cameras , hours allowed entry only times, his unit was broken into with those tough locks he purchased! When he put key in lock key broke off! It wasn't by luck his unit broken into he was targeted for expensive equipment! Don't leave your valuables stored here!
Business response:
It's unfortunate to hear about your brother's experience. Please contact us at (909) 220-5635 to discuss this further.
SHADY. GREEDY. NSA Storage's is just another greedy corporation. Seems like a great deal up front, they beg you for a 5 star review when you check in your stuff then raise the rent in 2-3 months which I could understand in like a 6 month or year evaluation but not right away. It went from $125 to $151 for a 10x10 and now they know you're committed with your stuff moved in so it's just a shady deal and wrong. This price change was never mentioned either.
Business response:
We apologize for falling short with pricing transparency and sudden increases. Please contact us at (909) 220-5635 to discuss your concerns.
AWFUL my storage unit has been robbed and they refused to do nothing about it, i paid extra for insurance and yet i still haven't receive a status on whats going on they may be "cheap" but they are unprofessional they are lazy they wont do anything to help you and they'll give out your information to anyone DONT RENT A UNIT TO THIS LOCATION otherwise your shit will get stolen and they wont do anything
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.6 star rating with 335 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open at 6:00 a.m.