Serramonte Ford's cover image

This profile has been claimed by the business owner or representative.

Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,247 reviews
Select a rating
2014 FORD MUSTANG Owner's profile image
2014 FORD MUSTANG Owner 
a year ago

The crew at Serramonte Ford watch out forcme and my car. 

Business response:

Thanks! We're thrilled to hear that our team is taking great care of you and your car. Your satisfaction is our priority, and we appreciate your support! 

2004 FORD F150 HERITAGE Owner's profile image
2004 FORD F150 HERITAGE Owner 
a year ago

So very professional and I am so grateful for Carlos' Teams expertise 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Carlos and the team. Your appreciation means a lot to us, and we look forward to serving you again in the future! 

2018 FORD C-MAX SE Shopper's profile image
2018 FORD C-MAX SE Shopper 
a year ago

The entire team at Serramonte Ford is exceptional! From finding us the perfect car, to financing, to cleaning it up to driving it away! The experience was so friendly, professional and special. Jason Lakey is incomparable! Thank you Serramonte Ford! 

Business response:

Thank you for the fantastic review! We're thrilled to hear you had such a great experience with our team, especially with Jason. Your satisfaction means the world to us, and we're here for all your future needs. Enjoy your new ride! 

2023 FORD TRANSIT T-150 Owner's profile image
2023 FORD TRANSIT T-150 Owner 
a year ago

Anton and crew were great, as always! Prompt, courteous and just real nice guys! 

Business response:

Thanks for the awesome review, Anton! We're thrilled to hear you had a great experience with our team. We appreciate your kind words and support, and look forward to serving you again soon! 

2016 FORD MUSTANG Owner's profile image
2016 FORD MUSTANG Owner 
a year ago

Quick and easy. No hassle. Customer service was great. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a quick and hassle-free experience with our customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! 

2019 FORD EXPLORER PLATINUM Owner's profile image
2019 FORD EXPLORER PLATINUM Owner 
a year ago

Serramonte Ford did my 60,000 mile service and all took care of items covered by my extended warranty.oil leak required engine and transmission removal.. Good work and they polished the car. Hard to get responses on the phone. 

Business response:

Thank you for your feedback! We're glad to hear you were satisfied with the service and the care taken with your vehicle. We understand that communication can sometimes be challenging, and we're working to improve our response times. We appreciate your support! 

2014 TOYOTA CAMRY L/SE/LE/XLE Owner's profile image
2014 TOYOTA CAMRY L/SE/LE/XLE Owner 
a year ago

My experience has always been so positive at Serramonte Ford. Kyle and Carl both took great care of me as I really appreciate how quick and efficient my service is. The Ford family at Serramonte always goes above and beyond to make sure I am well supported with my customer needs. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that Kyle and Carl provided you with such positive experiences. Our team is dedicated to delivering exceptional service, and it's great to know we hit the mark. We look forward to seeing you again soon! 

2012 FORD FUSION SEL Owner's profile image
2012 FORD FUSION SEL Owner 
a year ago

My service advisor was great, kept me informed throughout the day 

Business response:

Thanks for your awesome feedback! We're thrilled to hear that your service advisor provided excellent communication. Keeping our customers informed is a top priority. We appreciate your support and look forward to serving you again! 

Herbert L.'s profile image
Herbert L. 
a year ago

They finished repairs in a timely manner. They are to expensive, they suggested 30,000 mile service, and quotes me $2000. 

Business response:

Thanks for the great feedback, Herbert! We're glad you appreciated our timely service. We strive to provide quality work, and we understand that costs can be a concern. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,247 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open tomorrow at 7:00 a.m.