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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
First rate! Professional, friendly, and always done right the first time.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced our services as professional and friendly, and we appreciate your recognition of our commitment to quality. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Outstanding service and support from my Team at Serramonte Ford. My Service Advisor, Pam, scheduled my appointment - handled the transport to and from, the technicians did a solid, tidy and timely maintenance on my 2015 Focus - it has well over 200K on it and I think the Team at Serramonte Ford is the key to this longevity!
Business response:
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team. It's great to know that Pam and our technicians provided you with outstanding service and support. We take pride in ensuring that every vehicle receives the care it deserves, especially one with such impressive mileage. Your satisfaction is our priority, and we truly appreciate your trust in us. Thank you for being a valued member of our community!
Fast service and they had the tire on stock just wish they would have loner cars available
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that you received fast service and that we had the tire you needed in stock. Your feedback regarding loaner cars is valuable, and we appreciate your suggestion. We look forward to serving you again in the future!
Carlis is amazing service rep
Business response:
Thank you for your feedback. We are thrilled to hear that you had a great experience with Carlos as your service representative. Our team is dedicated to providing excellent service, and it's wonderful to know that Carlos made a positive impact during your visit. We appreciate your support!
Carlos Alcalaat Serramonte Ford service always takes good care of my Mustang.
Business response:
Thank you for your wonderful review! We are delighted to hear that Carlos and the service team consistently take great care of your Mustang. Providing excellent service is our top priority, and it's rewarding to know that we are meeting your expectations. We look forward to serving you again!
I can take my King Ranch anywhere. I chose to take it to Serramonte Ford fleet service because of Anton Wong. Antons the best! HE keeps me coming back !
Business response:
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Anton Wong has been able to provide you with exceptional service. Our team is dedicated to ensuring that our customers receive the best care possible, and it's wonderful to know that you feel supported with your King Ranch. We look forward to serving you again!
Service always completed same day. Advisor is always helpful and knowledgeable.
Business response:
Thank you for your kind words. We are thrilled to hear that you consistently receive prompt service and that our advisor has been able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to seeing you next time!
I had a flat tire that I needed towed to the dealer and luckily I had the Ford Pass app and saw that they offered towing services in the app. The wait said 2 hours but they came earlier and arrived in about 40 min. The man got me to the dealership swiftly where I was then helped by Mahmoud at Ford Serramonte. He was very calm, professional and prompt which was very appreciated being that I was on a time crunch to get to work. He then offered me a lyft and walked me out to my ride. Great service!
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that our towing service was able to assist you promptly and that Mahmoud provided the exceptional service we strive for. It's always our goal to make challenging situations smoother, especially when our customers are on a tight schedule. We appreciate your support and look forward to serving you again in the future!
Excellent service Henry Bueno was great in getting my car repaired. Jason was an excellent young man that returned my car home. Total experience was wonderful. I would recommend Serramonte Ford's service department
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that Henry and Jason provided you with exceptional service during your car repair process. Our team strives to ensure that every aspect of your visit is wonderful, and we truly appreciate your recommendation of our service department. Thank you for choosing Serramonte Ford!
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,228 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.