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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,308 reviews
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2016 FORD FUSION SE Owner's profile image
2016 FORD FUSION SE Owner 
a year ago

It was great. Rich kept me informed and up to date during the whole process. 5 star service! 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
a year ago

The car was having intermittent electrical issues and as always, Ford was able to quickly diagnose and fix the problem. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
a year ago

Kyle always does a great job taking care of my car. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2016 FORD FUSION SE Owner's profile image
2016 FORD FUSION SE Owner 
a year ago

Love having my car serviced here. EXCELLENT customer service. This is the first dealership that I have ever been so happy with. We always feel like we are valued and appreciated as customers. We have never had a bad experience here. Thank-you Serramonte Ford. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD C-MAX SE Owner's profile image
2018 FORD C-MAX SE Owner 
a year ago

Our service advisor, Richie is knowledgeable, Courteous and easy to work with. Problem was diagnosed quickly and handled in a timely manner. Very pleased with the service at Serramonte Ford. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD FOCUS SE Owner's profile image
2018 FORD FOCUS SE Owner 
a year ago

Very efficient, very friendly, good job! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2013 FORD EDGE SEL Owner's profile image
2013 FORD EDGE SEL Owner 
a year ago

Serramonte Ford was able to move actual work on our car up during the day Provided ride home and delivered finished vehicle 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2009 FORD FOCUS SEL Owner's profile image
2009 FORD FOCUS SEL Owner 
a year ago

Carlos and team are fantastic - true Ford whisperers. I bought my 2009 Ford Focus LX at Serramonte Ford and have always received excellent service and advice. My car still runs like a top, thanks to them. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD ESCAPE SE Owner's profile image
2018 FORD ESCAPE SE Owner 
a year ago

I love the service and the people, I trust my vehicle only to Ford dealer, they treat me like family members thanks for the service 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,308 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.