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550 E IL-22, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Shake Guys are fantastic - from our initial discussion with Connor all the way through project execution and completion lead by Josh, we could not have asked for a better experience. Highly recommend!
Business response:
Hi Scott & Danielle, Congratulations on the new Brava Synthetic Shake Roof! Thank you for the excellent review and recommendation. We are so happy you had a fantastic experience with Connor, Josh and the rest of the Shake Guys Team from start to finish. We take pride in providing high-quality service, craftsmanship and products. We sincerely appreciate your trust and confidence in our services, and we are honored to have been able to complete your roof project to your satisfaction. Thank you for choosing Shake Guys!
Our experience with Shake Guys and the new cedar roof we now have are both top notch. Chad guided the initial process like a pro and Sal and his crew ran a great job fro start to cleanup. There were a couple of minor issues that were handled without hassle to our satisfaction.
Business response:
Hi Dave, Thank you for the 5-star review and for selecting Shake Guys to install your new Cedar Roof! We are excited to hear that our Team did a top-notch job, and that you are pleased with the end result! At Shake Guys, we strive for 100% Customer Satisfaction, so we are excited that Chad (Sales Rep), Sal (your Project Manager) and the rest of the Shake Guys Team provided you with great service during your Roof Replacement Project. Thank you for choosing Shake Guys!
Beginning with our first meeting Ryan was honest knowledgable and professional. He instilled confidence and fulfilled his promises. He was able to assist in the insurance certifications and achieved an amazing result. He helped us to select a beautiful lasting tile and set us up with on time delivery. Once Sal brought his team it was amazing. They were gentlemen and answered every question. They worked from early morning until it was dark and showed up the next day ready to go again. Each night before leaving they compl... read more
Business response:
Hi Barry, Congratulations on the new Brava Synthetic Shake Roof! We are thrilled to hear about your amazing Shake Guys experience. Thank you for the fantastic review and for selecting Shake Guys to install your new roof. We are so pleased that Ryan, Sal, and the rest of our Team were able to provide you with such excellent service throughout your Roof Replacement Project. It is heartening to know that our Team's professionalism, courtesy, and attention to detail made such a positive impression. We take pride in providing hi... read more
The Shake Guys were terrific. Ethan was very helpful through the insurance and selection process and on top of all the details. Josh was a terrific project manager, highly responsive and always ready to address concerns and solve any issues. I’d definitely recommend them!
Business response:
Hi Barry, Thank you for the 5-star review and for choosing Shake Guys to install your new EcoStar Synthetic Slate Roof! We are so excited to hear you had a terrific experience with Shake Guys. It is wonderful to know that Ethan (Sales Rep) was very helpful when dealing with your insurance company and the selection process, and that he stayed on top of all the details. We are also pleased that Josh (Project Manager) was highly responsive and always ready to address your concerns and solve any issues that arose. We appreciate... read more
We started our relationship with Shake Guys over a year ago, when we had experienced damage to our cedar roof. We knew finding a roofer who had experience working with cedar shakes was going to be difficult. Once we spoke to Max with Shake Guys, we knew our search was over. He walked us through the process and promised he’d be there to help us get it done. And he did just that. Our family experienced several medical issues, causing delays. But Max knew how much we wanted to move forward on this project, so he stepped up and ... read more
Business response:
Greetings Barbara, Congratulations on the new Cedar Shake Roof! Thank you for penning such a powerful & heartfelt review and recommendation. It means a lot to us. It is wonderful to hear that you & your family had an exceptional roof replacement experience with Shake Guys that was filled with professionalism, and efficient, top-notch service. The fact that you would like to give Shake Guys 10 stars speaks volumes. We are so happy Max, Tracey, Josh, and the rest of the Shake Guys Team exceeded your expectations and made su... read more
Josh, the project manager was great. He manage a very large cedar roof replacement extremelywell.. The work was completed on time. I highly recommend The Shake Guys for your roofing replacement.
Business response:
Hi Cathy, Congratulations on the new Cedar Shake Roof! Thank you for the thoughtful review and endorsement. We are excited to hear Josh provided you with great service during your roof replacement. We truly appreciate your business and are grateful to have you as a Satisfied Customer. Thank you!
Shake Guys were awesome! We had several storms come by and tear apart many places on our roof. It was in really bad shape and the Shake Guys came by, gave us a great estimate and made us feel comfortable going with them over everyone else we talked to. They were super professional, made sure that I was aware of every aspect of the project and cleaned up after it was all done so that I didn’t have a disaster in our yard. I would highly recommend them.
Business response:
Greetings Joseph, Thank you for taking the time to leave such a fantastic review about your awesome experience with Shake Guys. It sounds like your roof replacement experience was top-notch for the entire process, including the great estimate, installation, and clean-up. At Shake Guys, we strive for 100% Customer Satisfaction. We appreciate your business and your high recommendation. Thank you!
Extremely positive experience with Shake Guys & everyone we worked with there was highly professional: - Chad T (sales person) gave honest and straightforward recommendations for our roof replacement, and gave us several options from a minimal "fix-the-worst" option to a gold-plated "replace everything" option, and was very knowledgable about utilizing insurance, but was never pushy about doing it any particular way -- he left the impression that he wanted it done exactly the way we wanted it done. Proposal contract was ext... read more
Business response:
Hi Travis, We are honored to have provided you with an extremely positive Shake Guys experience! Thank you for your detailed and thoughtful review. We are pleased to hear that Chad, Josh, and the entire crew met your expectations with their professionalism, effective communication, and attention to detail. It is wonderful to know that Chad (Sales Rep) effectively guided you through the process of helping you select the best option for your home. We are also delighted to hear that Josh (Project Manager) and the crew provided... read more
Super friendly and efficient team led by Josh the project manager! They replaced a very large cedar shake roof in about a week. It looks amazing. They were very accommodating to our work-from-home call schedule, and double checked for nails each day so our dogs wouldn’t get hurt :) Thanks team!
Business response:
Hi Allison, Congratulations on the new Cedar Shake Roof! It means a lot to Shake Guys that you think your new Roof looks amazing. It sounds like you had a wonderful experience with Josh and the rest of the Shake Guys Team from start to finish. We take pride in providing high-quality service, craftsmanship and products. At Shake Guys, we strive for 100% Customer Satisfaction, so we are delighted to have you as a Satisfied Customer. Thank you for trusting Shake Guys with your home’s roofing needs!
Shake Guys has a 4.9 star rating with 549 reviews.
Shake Guys is open now. It will close at 4:00 p.m.