This profile has been claimed by the business owner or representative.
Shane Bratowski - USA Mortgage - NMLS 1894207
- Mortgage Lenders
- Columbia, MO
About this business
Location details
700 Cherry Street, Suite B, Columbia, MO, 65201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
Securing a loan on a house is extremely stressful and what made my experience great was working with Shane. He was in constant communication with me and when I would get nervous, his positive attitude and assuring spirit is what got me through. Even when I wanted to give up, Shane always assured me that we would get through it. I honestly felt like Shane had my back and would do everything in his power to get my loan to closing, and he did.
Verified by USA Mortgage
Shane was very professional, knowledgeable, hard-working, and willing to work with us to get the rates we wanted! We are forever grateful for his help!!
Verified by USA Mortgage
Just more communication and walking through the process what to expect or what Is going on. As first time doing this I just didn't know what was going on or what the process was, or what to expect along the way.
Business response:
Thank you for your feedback but I'm sorry to hear that there were some areas that could have been improved. I'll take your feedback into consideration and work to make the process even better for future clients!
Verified by USA Mortgage
We wanted more explanation of where numbers were coming from. We understand things change rapidly, but we felt extrmely mislead in many aspects of this process.
Business response:
I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
Verified by USA Mortgage
Communication and clarity should be better. A broken down explanation of each document needed and what is needed for mortgage guidelines.
Business response:
We are sorry that you did not have a 5-Star experience. I would love to know your perspective on how we could improve.
Verified by USA Mortgage
Better communication. I thought I was a co-signer but I ended up being a co-owner, with no explanation.
Business response:
Thank you for your feedback but I'm sorry to hear that there were some areas that could have been improved. I'll take your feedback into consideration and work to make the process even better for future clients!
Verified by USA Mortgage
This ? is redundant.
Business response:
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
Verified by USA Mortgage
Everything except one thing. I was quoted $400 for an appraisal and the total that the appraisal was actually $617. I would appreciate a refund of $217 which is the difference which I paid at closing. Please advise and thank you
Business response:
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
Verified by USA Mortgage
If everyone would have been on the same page. So many things were confusing during this process. But, I’m thankful for my relator for her help through it all.
Frequently asked questions about Shane Bratowski - USA Mortgage - NMLS 1894207
How is Shane Bratowski - USA Mortgage - NMLS 1894207 rated?
Shane Bratowski - USA Mortgage - NMLS 1894207 has a 4.6 star rating with 120 reviews.
When is Shane Bratowski - USA Mortgage - NMLS 1894207 open?
Shane Bratowski - USA Mortgage - NMLS 1894207 is closed now. It will open on Monday at 8:00 a.m.