Shane Cook at Rate (NMLS #476328)

hermanahall2 

on Zillow

8 years ago

Shane and his team have done a fantastic job once again!!! Thanks for making the approval process and closing so easy. He was very prompt in answering both phone calls and emails. He is my lender for life!! 

nic037 

on Zillow

8 years ago

Shane was incredibly easy to talk with about my number of questions when starting my refinance. He is incredibly thorough and suggests options that we didnt even think of. I would definitely return to work again with him. 

reddick2 

on Zillow

9 years ago

Shane was incredibly responsive and professional. He managed to get the loan approved in less than 12 days. I have had many loans processed for my investments over the years but none were as easy, thorough and finished as this one was. Shane is to be commended on his truly fine work and he is an asset to Prime Lending.Sincerely,Gary Reddick 

ebzimmerman 

on Zillow

9 years ago

We put a contract on a house in Nags Head in Sept 2015 and my real east ate agent suggested I go with Shane Cook for the mortgage given his outstanding reputation in the community. I am retired military and had access to military credit unions, and have a PhD in Engineering and "know how to run the numbers" - but their rates (and all the other lenders I checked) were not as good as Shane's. But the important thing to remember is the PERSONAL SERVICE you get from Shane and his staff. He ALWAYS returned my calls and text messa... read more

bliberi9082 

on Zillow

9 years ago

Shane is very professional and provided exceptional expertise and knowledge to help me obtain my mortgage. He responded immediately to my phone calls and emails and kept me aware of the status of my application. 

yingersurfboards 

on Zillow

9 years ago

This past summer I found myself in a situation that required me to find a house to rent here on the Outer Banks, ASAP. After weeks of continuous searching to no avail a friend suggested that I look into a first time home loan instead of paying someone else's mortgage. The next day I went to two different banks, met with their home loan experts and submitted the required financial information to them. A few days later I received two discouraging low loan quotes in return. The very next weekend I ran into a friend (Shane Colli... read more

jimgiacovelli 

on Zillow

9 years ago

Shane is without a doubt the most professional mortgage agent that I have worked with. I have purchased numerous homes in my life, so I have had quite a few interesting experiences in the past in my dealings with other mortgage brokers. Shane is the superlative of agents and truly is concerned for his customers. He was fully available day & night, and generally responded to me within minutes, if not a few hours at the very most. He went out of his way to discuss ALL the options I had so as to ensure that I chose the best pos... read more

nich617 

on Zillow

9 years ago

Shane was so easy to work with through the whole process. He was friendly, patient, and knowledgeable and was always quick to respond to any communication. I wouldn't think twice about using him in the future. 

mkashouty 

on Zillow

9 years ago

Shane was absolutely awesome to work with. Throughout every phase of the loan from the initial email requesting his services up to the closing of the loan he was responsive to every one of our inquiries and proactive when we hit the usual challenges of purchasing a property. I especially appreciated the time he took to keep us updated. From day one we knew we had requested an aggressive timeframe and perhaps even an unlikely closing date. However, he met the close date we set at our FIRST conversation. Without a doubt we wou... read more