Shelley McReynolds at Mutual of Omaha Mortgage

Business response:

Thank you so much, Lori! It was a pleasure working with you, and I'm thrilled to hear you had a positive experience. I'm always here to answer any questions and make the process as smooth as possible. If there's anything else you need, don't hesitate to reach out. 

Business response:

Thank you so much for your kind words, Nathaniel. I'm thrilled to hear that you had a smooth experience and that I could keep you informed throughout your loan process. It was a pleasure working with you, and I'm glad my attention to detail helped make your journey with New American Funding a positive one. If you have any more questions or need further assistance in the future, don't hesitate to reach out. 

Business response:

Thank you so much, Cynthia! I'm thrilled to hear that you had a great experience. It was a pleasure working with you, and I'm glad I could help. If you ever need anything in the future or have questions, please don't hesitate to reach out. Your trust and kind words mean a lot to me. 

Business response:

Hi Jason, Thank you so much for your kind words! I'm thrilled to hear that you found the process smooth and informative. It was a pleasure working with you, and I’m glad I could help make everything go as seamlessly as possible. If you ever have any more questions or need assistance in the future, feel free to reach out. Wishing you all the best! 

Business response:

Thank you so much for your kind words, Mary! It truly means a lot to hear that our approach made a positive impact on your experience. Providing excellent service with kindness and courtesy is something I strive for with each client, and I'm thrilled it resonated with you. If there's anything more I can do for you, please don't hesitate to reach out. 

Business response:

I'm so pleased to hear that I was able to make the process easy for you, Benjamin. It's my aim to ensure all of your questions and concerns are answered to make your experience with New American Funding as smooth as possible. I'm glad to know that we achieved this together. Thank you for the perfect rating and taking the time to share your experience. Looking forward to assisting you in the future. 

Business response:

I'm thrilled to hear that you found the entire process at New American Funding to be easy, Wayne! It's always our goal to create a smooth and seamless journey for our customers. Your feedback means a lot to me and I'm glad I could assist in making your experience a 5-star one. If you ever need anything else in the future, don't hesitate to reach out. Thank you for your kind words. 

Business response:

Hi Wade! Your kind words truly made my day. It's always my primary aim to ensure that my clients are in the best possible situation with their mortgages. I'm glad I could help you navigate through the process and rectify the issues with your old mortgage. Remember, I'm always here if you need any further assistance with your loan or anything else at New American Funding. Thanks again for the excellent review! - Shelley McReynolds 

Business response:

I'm really glad to hear that you found the updates and communication helpful, Alexis. At New American Funding, we understand how vital these aspects are and always strive to keep our clients informed about the next steps. Your feedback is greatly appreciated, and it's wonderful to see that our efforts are recognized. It was a pleasure working with you, and I look forward to assisting you again in the future. Thank you for your 4.16-star review.