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Sheridan Road Veterinary Clinic
- Veterinarians
- Tulsa, OK
About this business
Location details
1010 N Sheridan Road, Tulsa, OK, 74115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We had our dogs there in kennel for weekend and when we picked them up Monday they were dirty and had feces in their fur! They were very hungry and acted as if they had been drugged. Will NEVER use them again!!!
Business response:
Bettina, we take our client feedback very seriously and are sorry you feel this way. Unfortunately, we have reviewed our records and they do not match the events you described in your review. We can assure you that all pets who stay with us have sizable kennels, are walked, and offered food multiple times a day. Unfortunately, being away from home can be very stressful for our furry friends and we do our very best to make them feel comfortable and relaxed while in our care. Our number one goal is to offer exceptional care... read more
RecommendedYes. They addressed my concerns I was having. Didn't charge me for unnecessary procedures. Informed me of options other places failed to.
Business response:
Thank you for your kind words, Azoth! Please give extra love to your pet from us.
I brought my pup in with parvo. They sent me away with a 210$ bill ...with meds that weren’t going to help his condition anyway! I’m upset and feel like they took advantage of situation. My dog died not even 12 hours later and I feel like they knew he wasn’t going to make it. Instead of being honest with me they sent me home with a huge bill and false hope. I’ll never go there again!
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
Get a Dr that knows whats going on! and knows what she is doing. also one that is not biased of pitbulls smh my dog is suffering worse because I took her up there
Business response:
Hi Chris, we are sorry to hear you were not satisfied with your pet’s visit. I would like to start by assuring you that our Veterinarians do not have any bias towards breeds, we aim to provide the highest quality of care to every pet that comes in and are saddened that you felt otherwise. During your pet's visit with us we discussed certain medical limitations since the pet presented was pregnant at the time. The Doctor provided an exam, antibiotics, and clipped and cleaned the wound. We also discussed the importance of a fo... read more
My dog had 13 puppies. She had issues with her milk when they were three days old. They got her fixed up and the veterinarian told me about the litter package they have to get the puppies their first shots. I called last Thursday evening to get the puppies scheduled. I could tell the person who answered the phone was less than thrilled to help me. puppies are 8 weeks old. They are going to be very big dogs. I told her I needed to be able to bring them in 4 at a time. I suggested to bring 4 in at 10, 4 in at 1 p.m., and 5 in... read more
Business response:
Hi Carol, we are sorry to hear you were not satisfied with your pet’s visit. We aim to provide the highest quality of care and customer service to you and your furry friend and are saddened that you felt otherwise. I have talked to the staff regarding this matter and would like the opportunity to clear up some items. The first time you reached out, our front desk asked to take a message regarding your scheduling in order to verify you would still receive the same litter prices, since you were looking at splitting the appoint... read more
Y’all gave a puppy with parvo the wrong medicine and now he’s in Critical condition .. thanks for not helping
Business response:
We appreciate your feedback and would like the opportunity to address your concerns further. However, we are unable to identify you as a client. We kindly ask you give us a call at your convenience so that we may clarify any misunderstanding and hear about your experience more.
I took my cat in because she has had behavioral problems since I found her, 4 years ago, but they have intensified since the death of my older cat in October. She is not exhibiting ANY new behavioral problems, which I explained to the vet. The vet said we might need to put her on medication, but I asked for medication that wouldn’t cause health issues. The vet said she’d do some research and get back to me, and she never did. When I called to dispute the charges, the vet said she wanted to run a bunch of tests to see if my c... read more
Business response:
Machelle, we take your comments very seriously and are truly sorry to hear you feel this way. Your pet is our number one priority and we can assure you that your pet will always be treated with the highest quality of care and by a knowledgeable doctor. Our hospital manager has tried to address your concerns offline and we wish you and your cat the best.
My chihuahua somehow hurt her leg in the backyard so I immediately rushed her to Sheridan Road where I have been a client for over 15 years. I was told they had an emergency before me and the front desk went to check. She came back out and told me they couldn’t see my dog or help and if I really felt like she had a broken bone or something I should go to another vet and was given two different names. I asked if my dog could not be seen after the first emergency was taken care of, this was at 4:30 so well within regular worki... read more
Business response:
Linda, we take your feedback seriously and are sorry we were unable to see your pup. Unfortunately, when you brought your pup to our hospital, we only had one veterinarian on staff, due to another being out of town, and we were unable to promptly assist. From the information that was relayed to our front staff about your pet’s symptoms we felt the best thing to do was to refer you to another hospital nearby so that your companion could be cared for right away. We will always act in the best interest of a pet and in this case... read more
Sadly since they've sold out to a big corporation my animals did not receive the care they did when I was a child. Once my childhood vets left and opened their own Vet clinics and I suffered a bad experience with my cats yearly checkup I knew it was time to track down my childhood vet and transfer my pets. I had been a customer with Sheridan Road for over 16 years. Sadly they've lost touch with their patients. I really hope they can start getting back to how they were when I was a child.
Business response:
I am so sorry to hear that you were not satisfied with your visit to see us. Unfortunately, from what I can see in our records, the last time you came to visit was in September of 2016. I understand that time does not discard the experience, so I would like it if we could talk about what happened so that we can learn how we can do better in the future. Thank you for your time, and I will be reaching out to you soon.
Frequently asked questions about Sheridan Road Veterinary Clinic
How is Sheridan Road Veterinary Clinic rated?
Sheridan Road Veterinary Clinic has a 4.5 star rating with 1,339 reviews.
When is Sheridan Road Veterinary Clinic open?
Sheridan Road Veterinary Clinic is open now. It will close at 6:00 p.m.