.jpeg)
This profile has been claimed by the business owner or representative.
Shoreline Periodontics: Dr. Gregory A. Toback, Dr. Daniel Rolotti, Dr. Lavanya Rajendran and Dr. Ellen Pearce
- Dental
- New London, CT
About this business
Location details
190 Hempstead St, New London, CT, 06320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole experience was pleasant from the front desk to the dental chair.
Always awesome from the moment you walk in !
My experience started in 2024 and finally 1 year later, I am done with my implant. I was hoping for a positive outcome with Dr. Toback’s office after I had a conversation with the business manager hence, I have not, therefore I am posting my review. My dentist put in the request for me to see Dr. Toback. Upon arrival of my appointment, I was told "oh he doesn't work here on that day". Well why was my appointment scheduled? Hence, a new appointment had to be made. Day of the 1st procedure, under the happy drugs, I was t... read more
Business response:
Thank you for taking the time to share your experience. We’re truly sorry to hear about your experience and we're grateful for the opportunity to share your feedback with our team to see how we can do better for you and all of our patients in the future. Our intention is always to provide a seamless, high-quality experience that respects both your time and your trust in us. We recognize how important clear communication, timely scheduling, and efficient coordination are, especially when undergoing something as significant as... read more
Wonderful.
Wonderful. Very pleased with my procedure and the outcome
Dr. Lavanya lacks the coping and people skills necessary to make patients who are frustrated, anxious, or nervous about a procedure to feel comfortable. She was quick to terminate my procedure that had been schedule for almost a month of being in pain, because she did not think we had the right therapeutic chemistry to proceed and a release form was not received or signed beforehand that we disagreed upon. I have no absolutely no confidence that had she proceeded with my scheduled procedure that it would have been successf... read more
Business response:
We strive to create a comfortable and supportive environment for all of our patients, and we recognize that trust and communication are essential parts of that experience. We appreciate your feedback and are sorry to hear about your frustration with your experience. If you have not talked with the Business Manager, Christina, and would like to discuss your concerns further, please don’t hesitate to contact our office at (860) 443-2428.
To find out that everything about my implants was wrong, that I am a most complicated case. Is difficult .
Business response:
Melody, we understand and we're honored that you chose us to help support you through this. Please feel free to reach out if you need anything.
I regret to say I was a past patient of Dr. Toback's for many years. Unfortunately, the implant and abutment which was placed in my mouth can not be used, and he and his office staff failed to rectify the costly procedures when confronted with the problem. It took 3 dentists after Dr. Toback's implant to explain that this implant was placed at an angle that was "economically infeasible" to use. Patients need to know that because an implant does not fail, the dentist may not have to refund your money, i.e. implants can be put... read more
Recently, I was planning to do a procedure with my teeth and wanted to have a second opinion with another doctor because I consider it a major one. So I called Dr. Toback's office to schedule a free consulation of second opinion (yes, I was told free before I went there). Then Dr. Toback said that I needed to have an image with the dental cone beam image for them to come up the treatment plan and proposal. They also promised me that they would send me a treatment proposal and plan and the cost estimates the next day. So I wa... read more
Frequently asked questions about Shoreline Periodontics: Dr. Gregory A. Toback, Dr. Daniel Rolotti, Dr. Lavanya Rajendran and Dr. Ellen Pearce
How is Shoreline Periodontics: Dr. Gregory A. Toback, Dr. Daniel Rolotti, Dr. Lavanya Rajendran and Dr. Ellen Pearce rated?
Shoreline Periodontics: Dr. Gregory A. Toback, Dr. Daniel Rolotti, Dr. Lavanya Rajendran and Dr. Ellen Pearce has a 4.9 star rating with 1,408 reviews.
When is Shoreline Periodontics: Dr. Gregory A. Toback, Dr. Daniel Rolotti, Dr. Lavanya Rajendran and Dr. Ellen Pearce open?
Shoreline Periodontics: Dr. Gregory A. Toback, Dr. Daniel Rolotti, Dr. Lavanya Rajendran and Dr. Ellen Pearce is closed now. It will open tomorrow at 8:00 a.m.