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1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This was the first routine service visit for my new 2025 Honda Civic. Cameron was my service coordinator. He was great at explaining everything: what was being checked, how long it would take, and making sure that all of my questions were answered. He also asked detailed questions about my car's performance for the previous year, and reviewed how to access the built-in performance and maintenance menus. The waiting area was comfortable and roomy, with good wi-fi, water and coffee. The 1-hr wait passed quickly. My Civic was i... read more
Business response:
Thank you for the positive feedback about your first service experience with your 2025 Honda Civic! We're glad Cameron provided thorough explanations and answered all your questions. It's great to hear you found our waiting area comfortable and that your routine service was completed efficiently. We appreciate you choosing us for your vehicle's care.
The service rep provided great great customer service. The car was ready when he said it would be ready.
Business response:
Thank you for the wonderful feedback! We're thrilled our service rep provided great customer service and had your car ready on time. We appreciate you choosing Showcase Honda and sharing your positive experience.
Always good service at Showcase Honda. Thanks again Eladio and Austin. You guys rock!!!
Business response:
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our team. Eladio and Austin will be thrilled to know they're making such a great impression. We truly appreciate your loyalty as a valued customer!
Cassie is always amazing and helpful every time I bring in my car
Business response:
Thank you for the wonderful feedback about Cassie! We're thrilled to hear she consistently provides outstanding service whenever you visit. Your recognition means so much to our team, and we look forward to continuing to serve you.
they took care of my issue on the first try
Business response:
Thank you for your review! We're delighted to hear that our team resolved your concern efficiently on the first visit. Your positive experience means a great deal to us, and we look forward to serving you in the future.
Making an appointment was very easy. Upon arrival for scheduled appointment the service staff was friendly and service was performed quickly so that I was in and out in a little over an hour
Business response:
Your positive feedback about the appointment scheduling and service experience means so much to us at Showcase Honda. We're delighted that our team made the process straightforward from the moment you booked your visit. It's wonderful to know that our service staff provided the welcoming experience you deserved and that we were able to complete everything efficiently within just over an hour. Your experience reflects exactly what we strive to deliver - quick, friendly service that respects your valuable time. Thank you for c... read more
Friendly & knowledgeable staff. Always great service!
Business response:
We are privileged to have such wonderful customers who appreciate our team's dedication. Your kind words about our staff's friendly approach and expertise mean so much to us at Showcase Honda. It's fantastic to know that we consistently deliver the quality service you deserve. Thank you for taking the time to share your positive experience!
A+++ James is our go to service advisor. Won't take my car anywhere else.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you have such a positive experience with our service team. Having a trusted service advisor who consistently meets your expectations makes all the difference, and we are delighted that you feel confident bringing your vehicle to Showcase Honda. Your loyalty and trust mean everything to us, and we look forward to continuing to provide you with the exceptional service you deserve for years to come.
My advisor is fabulous. Devon Suzuki is the best. He's always thoughtful and honest. Conservative but forward thinking. I trust his advice. I know when I need to have service done beyond the maintenance.
Business response:
We are overjoyed to hear about your wonderful experience with your service advisor! It's fantastic to know that you feel so well taken care of and that you have such confidence in the guidance you receive. Having someone who is both thoughtful and honest while providing that perfect balance of being conservative yet forward-thinking truly makes all the difference in your automotive care experience. We're thrilled that you feel such trust and know exactly when service beyond regular maintenance is needed. Your loyalty and tru... read more
Showcase Honda has a 4.4 star rating with 13,371 reviews.
Showcase Honda is open now. It will close at 9:00 p.m.